Entry Level Product Support Technician Jobs
New grad product support technician jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or hands-on portfolio can matter more than a long resume. Most openings are on-site roles across Manufacturing, Technology & Software, and Electronics & Hardware, with employers like KLA, Applied Materials, and Seatgeek hiring at this level now.
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Showing 5 of 19+ Entry Level Product Support Technician jobs
INTRODUCTION
dSPACE is the global market leader and innovator of hardware and software solutions for embedded controller software development in Automotive, Aerospace and Manufacturing industries. dSPACE has always maintained an exemplary reputation in the area of technical support, which requires highly motivated, creative, problem-solving engineers. In this role, you will work as part of a team to provide engineering support for:
- dSPACE real-time systems Hardware-in-the-Loop (HIL) simulation and Rapid Control Prototyping (RCP). These systems assist our customers in developing and testing mechatronic control systems and Electronic Control Units (ECUs).
- dSPACE Code Generation Software For automatic generation of highly efficient C code for mechatronic control units directly from the graphical development environment, MATLAB ® / Simulink ® / Stateflow.
- dSPACE experiment software Management, instrumentation and automation of HIL and RCP experiments
Focus:
- Diagnosis of user problems and determining solutions through dialogue with the customer, engineering problem-solving, consultation with product development and applications engineering
- Assisting customers with product usage and feature implementation/application
- Providing technical expertise on dSPACE products to other internal groups, supporting their activities
- Conducting feasibility and benchmark analyses
- Provide product improvements and customer feedback into product development
- Documentation and publication of problem descriptions and maintenance of FAQ lists
- Development of demo systems
- Assist with training activities
YOUR PROFILE:
- BS in computer science, technical computer science, electrical engineering, mechatronics, mechanical engineering or training as a technician in communications technology, information technology or equivalent education
Experience in one or more of the following areas is desired:
- MATLAB ® / Simulink ®
- Real-time simulation
- automotive bus systems
- microcontrollers
- programming in C, C++ or C#, Python
- Microsoft Windows
Good problem-solving skills & the ability to learn complex technical systems quickly
Good communication skills (spoken and written), to present complex topics easily
A desire to learn and be challenged!
As an Equal Opportunity Employer, dSPACE Inc. provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti-discrimination laws. dSPACE Inc. is also committed to providing reasonable accommodations to individuals with disabilities and disabled veterans.
INTRODUCTION
dSPACE is the global market leader and innovator of hardware and software solutions for embedded controller software development in Automotive, Aerospace and Manufacturing industries. dSPACE has always maintained an exemplary reputation in the area of technical support, which requires highly motivated, creative, problem-solving engineers. In this role, you will work as part of a team to provide engineering support for:
- dSPACE real-time systems Hardware-in-the-Loop (HIL) simulation and Rapid Control Prototyping (RCP). These systems assist our customers in developing and testing mechatronic control systems and Electronic Control Units (ECUs).
- dSPACE Code Generation Software For automatic generation of highly efficient C code for mechatronic control units directly from the graphical development environment, MATLAB ® / Simulink ® / Stateflow.
- dSPACE experiment software Management, instrumentation and automation of HIL and RCP experiments
Focus:
- Diagnosis of user problems and determining solutions through dialogue with the customer, engineering problem-solving, consultation with product development and applications engineering
- Assisting customers with product usage and feature implementation/application
- Providing technical expertise on dSPACE products to other internal groups, supporting their activities
- Conducting feasibility and benchmark analyses
- Provide product improvements and customer feedback into product development
- Documentation and publication of problem descriptions and maintenance of FAQ lists
- Development of demo systems
- Assist with training activities
YOUR PROFILE:
- BS in computer science, technical computer science, electrical engineering, mechatronics, mechanical engineering or training as a technician in communications technology, information technology or equivalent education
Experience in one or more of the following areas is desired:
- MATLAB ® / Simulink ®
- Real-time simulation
- automotive bus systems
- microcontrollers
- programming in C, C++ or C#, Python
- Microsoft Windows
Good problem-solving skills & the ability to learn complex technical systems quickly
Good communication skills (spoken and written), to present complex topics easily
A desire to learn and be challenged!
As an Equal Opportunity Employer, dSPACE Inc. provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti-discrimination laws. dSPACE Inc. is also committed to providing reasonable accommodations to individuals with disabilities and disabled veterans.
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Entry Level Product Support Technician Jobs: Frequently Asked Questions
How do I get an entry level product support technician job?
Start by building hands-on familiarity with the tools these roles use, such as ticketing systems, remote desktop software, and basic troubleshooting workflows. Internships, help-desk volunteer work, or a home lab that demonstrates real problem-solving give you a concrete edge. Employers at this level look for strong communication skills, patience with end users, and a willingness to learn product-specific systems on the job.
Which companies hire entry level product support technicians?
Companies hiring entry level product support technicians right now include KLA, Applied Materials, and Seatgeek, based on current listings on Migrate Mate as of November 2026. At this level, hiring comes from a wide range of organizations, including SaaS companies, hardware manufacturers, managed service providers, and enterprise technology teams that build dedicated junior support tiers.
Are there remote entry level product support technician jobs?
Yes, though on-site roles still make up a large share of openings at this experience level. About 50% of entry level product support technician openings are remote or hybrid as of November 2026, concentrated mostly at software companies and cloud-based service providers that have established distributed support workflows suited to junior staff.
Are these new grad product support technician jobs?
Yes, many of these listings are new grad and junior roles that welcome recent graduates, candidates with zero to two years of experience, and applicants whose background comes from internships or a strong self-built portfolio rather than full-time employment. A new grad-friendly posting typically skips experience minimums, lists entry-level certifications like CompTIA A+ as a plus rather than a requirement, and emphasizes trainability over prior tenure.
Which industries hire the most entry level product support technicians?
Entry Level product support technician roles concentrate in Manufacturing, Technology & Software, and Electronics & Hardware, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because rapid product releases, large customer bases, and ongoing software updates create steady demand for junior staff who can resolve issues and relay feedback to development teams.