Professional Services Engineer Jobs in Connecticut

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?

ROLE AND RESPONSIBILITIES

TRUMPF Applications Engineers are a vital part in showcasing our technology to our customers. This role is instrumental in demonstrating the various advantages of TRUMPF products and convincing customers to purchase our products. Applications Engineer is regarded as the subject matter expert in all questions regarding Tube Laser Cutting, Programming and especially tube design possibilities. The applications engineer supports customers and the sales network during the purchasing decision and provides on-going telephone or on-site support throughout the product lifecycle.

Principle Duties & Responsibilities

• Serves as the expert for TruLaser Tube technology. Additionally, fully capable to explain machine options and operate TRUMPF tube machines
• Independently organize and conduct persuasive customer demonstrations and industry trade shows
• Evaluate customer parts and create programs to effectively demonstrate tube laser machine. Recognize any necessary part design changes and consult customers on modifications to make their parts easier to weld and assemble
• Collaborate with designers to incorporate the benefits of tube laser processing advantages
• Generate customer time estimates, provide recommendations for product selection and produce sample parts
• Consult customers on application issues for existing and potential customers
• Conduct operator training, and on-site applications support for customers
• Travel to customer sites to support with challenging sales or production processes (Travel time ~ 20-30%)
• Help new customers with the startup phase to smoothly go to production phase

Experience

• Previous experience in a Tube and Sheet-metal manufacturing environment, ideally in a role that provided experience in programming, designing and operating production equipment
• Excellent written and spoken communication skills are required as this position involves extensive interaction with customers
• Experienced with solid modeling software, along with excellent skills with Microsoft office products, especially Excel, and Power Point
• Be able to organize own schedule and juggle multiple projects effectively
• Maintain an organized workplace, both in the office and digital workspace
• TRUMPF product knowledge preferred
• Ability to regularly lift 20-50 lbs. willing to operate forklifts and overhead cranes

TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at HRgeneral@us.trumpf.com. This contact information is for accommodation requests only and can not be used to inquire about the status of application.