Professional Services Engineer Jobs
Professional services engineer jobs are open across enterprise software, cloud infrastructure, cybersecurity, and telecommunications, from associate to principal level, with specializations in technical implementation, customer onboarding, and solutions consulting. Find a role that fits from the openings below and apply directly.
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INTRODUCTION
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
ROLE AND RESPONSIBILITIES
As the Manager, Professional Services Engineers, you will manage a team that works directly with customers to deliver installation, migration, training, and advisory services across the full GitLab platform. In this role, you will be accountable for the performance, development, and day-to-day management of a team of Professional Services Engineers based across Europe, helping them deliver high-quality outcomes in a remote, asynchronous environment. You will partner closely with Technical Architects and Professional Services management to enable consistent delivery across implementation projects, migrations, and statement of work engagements. This is a people-first role with meaningful technical depth. You will step in hands-on with your team when needed while also building the operating rhythm, team culture, and delivery approach that help the broader practice scale. You will also work closely with cross-functional partners to improve utilization, customer satisfaction, and delivery execution. In your first year, you will help strengthen team capability, improve delivery consistency, and create the conditions for a high-performing services team across the region. This is an opportunity to manage a team doing technically complex, customer-facing work that directly helps customers realize value from GitLab.
Some Examples Of Our Projects
- Leading a team of Professional Services Engineers through end-to-end GitLab implementation and migration engagements for enterprise customers across Europe
- Partnering with Sales, Customer Success, and Technical Architects to support statement of work scoping and align the right technical resources to customer needs
What you’ll do:
- Lead and manage a team of Professional Services Engineers, supporting their growth, performance, and day-to-day delivery across customer engagements.
- Develop team members through regular 1:1s, coaching, feedback, and career conversations that help them grow their technical and consulting skills.
- Own delivery outcomes across your team’s portfolio, including implementations, migrations, advisory services, and statement of work engagements.
- Monitor project health, identify delivery risks early, and step in directly or escalate when needed to keep customer work on track.
- Partner with Technical Architects, Engagement Managers, Sales, and Customer Success to plan, scope, resource, and support successful services engagements.
- Track team utilization, customer satisfaction, and escalation trends, and use those insights to improve team performance and operational effectiveness.
- Act as a senior escalation point for complex customer situations, helping guide resolution while maintaining a high bar for service quality.
- Contribute to the continuous improvement of Professional Services processes, tooling, knowledge sharing, and delivery standards across the broader organization.
BASIC QUALIFICATIONS
- Significant experience leading and developing high-performing technical teams in a customer-facing environment.
- A strong technical foundation in software delivery, DevSecOps, platform engineering, or a related area, with the ability to engage credibly in technical discussions.
- Experience managing or supporting professional services, implementation delivery, migration programs, or technical consulting engagements for enterprise customers.
- Proven ability to navigate customer escalations, balance competing priorities, and drive clear outcomes in complex situations.
- Strong collaboration skills and the ability to work effectively with cross-functional partners such as Sales, Customer Success, and Technical Architects.
- A delivery mindset focused on accountability, quality, and measurable results rather than activity alone.
- Comfort working in a fully remote, asynchronous organization with strong written communication and organizational skills.
- Alignment with GitLab’s values and the ability to lead with transparency, trust, and a focus on team development.
On the Professional Services team at GitLab, we help customers adopt the platform in ways that fit their technical goals and operating environment through technical delivery, guidance, and enablement. As part of this organization, we focus on hands-on delivery work across customer engagements across EMEA. We work closely with a sister team of Technical Architects, along with cross-functional partners across the business, to support strong project execution and customer outcomes. We are building a high-quality services practice grounded in technical excellence, customer focus, and continuous improvement. This is a good fit for someone who enjoys leading experienced technical practitioners, improving how services are delivered, and helping customers succeed through meaningful, complex work.
HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
INTRODUCTION
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
ROLE AND RESPONSIBILITIES
As the Manager, Professional Services Engineers, you will manage a team that works directly with customers to deliver installation, migration, training, and advisory services across the full GitLab platform. In this role, you will be accountable for the performance, development, and day-to-day management of a team of Professional Services Engineers based across Europe, helping them deliver high-quality outcomes in a remote, asynchronous environment. You will partner closely with Technical Architects and Professional Services management to enable consistent delivery across implementation projects, migrations, and statement of work engagements. This is a people-first role with meaningful technical depth. You will step in hands-on with your team when needed while also building the operating rhythm, team culture, and delivery approach that help the broader practice scale. You will also work closely with cross-functional partners to improve utilization, customer satisfaction, and delivery execution. In your first year, you will help strengthen team capability, improve delivery consistency, and create the conditions for a high-performing services team across the region. This is an opportunity to manage a team doing technically complex, customer-facing work that directly helps customers realize value from GitLab.
Some Examples Of Our Projects
- Leading a team of Professional Services Engineers through end-to-end GitLab implementation and migration engagements for enterprise customers across Europe
- Partnering with Sales, Customer Success, and Technical Architects to support statement of work scoping and align the right technical resources to customer needs
What you’ll do:
- Lead and manage a team of Professional Services Engineers, supporting their growth, performance, and day-to-day delivery across customer engagements.
- Develop team members through regular 1:1s, coaching, feedback, and career conversations that help them grow their technical and consulting skills.
- Own delivery outcomes across your team’s portfolio, including implementations, migrations, advisory services, and statement of work engagements.
- Monitor project health, identify delivery risks early, and step in directly or escalate when needed to keep customer work on track.
- Partner with Technical Architects, Engagement Managers, Sales, and Customer Success to plan, scope, resource, and support successful services engagements.
- Track team utilization, customer satisfaction, and escalation trends, and use those insights to improve team performance and operational effectiveness.
- Act as a senior escalation point for complex customer situations, helping guide resolution while maintaining a high bar for service quality.
- Contribute to the continuous improvement of Professional Services processes, tooling, knowledge sharing, and delivery standards across the broader organization.
BASIC QUALIFICATIONS
- Significant experience leading and developing high-performing technical teams in a customer-facing environment.
- A strong technical foundation in software delivery, DevSecOps, platform engineering, or a related area, with the ability to engage credibly in technical discussions.
- Experience managing or supporting professional services, implementation delivery, migration programs, or technical consulting engagements for enterprise customers.
- Proven ability to navigate customer escalations, balance competing priorities, and drive clear outcomes in complex situations.
- Strong collaboration skills and the ability to work effectively with cross-functional partners such as Sales, Customer Success, and Technical Architects.
- A delivery mindset focused on accountability, quality, and measurable results rather than activity alone.
- Comfort working in a fully remote, asynchronous organization with strong written communication and organizational skills.
- Alignment with GitLab’s values and the ability to lead with transparency, trust, and a focus on team development.
On the Professional Services team at GitLab, we help customers adopt the platform in ways that fit their technical goals and operating environment through technical delivery, guidance, and enablement. As part of this organization, we focus on hands-on delivery work across customer engagements across EMEA. We work closely with a sister team of Technical Architects, along with cross-functional partners across the business, to support strong project execution and customer outcomes. We are building a high-quality services practice grounded in technical excellence, customer focus, and continuous improvement. This is a good fit for someone who enjoys leading experienced technical practitioners, improving how services are delivered, and helping customers succeed through meaningful, complex work.
HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
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Find JobsProfessional Services Engineer Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Westwood Professional Services324
- BKF Engineers66
- EY54
- Capgemini44
- WSP42
Top Industries Hiring
- Consulting & Professional Services1,034
- Technology & Software631
- Accounting & Auditing71
- Construction & Real Estate71
- Electronics & Hardware47
What Employers Look For
The qualifications that appear most often in professional services engineer jobs.
- Bachelor's degree in computer science, engineering, or a related technical field
- Hands-on experience deploying or configuring enterprise software in customer environments
- Strong communication skills for translating technical concepts to non-technical stakeholders
- Proficiency with cloud platforms such as AWS, Azure, or Google Cloud
- Experience with scripting or APIs for integration and automation tasks
- Relevant vendor or platform certifications such as AWS Solutions Architect or Salesforce
Tips for Your Professional Services Engineer Job Search
Tailor your resume to deployment context
Professional services engineer roles emphasize hands-on implementation over product development. Highlight specific platforms you have deployed, configured, or integrated at customer sites, and call out the industries those customers operated in, since vertical experience carries real weight.
Quantify outcomes in customer engagements
Hiring managers want to see what changed after you stepped in. Replace vague language like 'supported implementations' with concrete outcomes: reduced time-to-live, resolved escalations, or cut onboarding cycles for specific customers. Results tied to real engagements stand out immediately.
Apply early to roles that fit
Migrate Mate lists professional services engineer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter for product stack alignment before applying
Professional services engineers are evaluated on depth with specific platforms, not breadth alone. Target openings where your hands-on experience with the listed stack, whether Salesforce, AWS, ServiceNow, or others, matches what the employer names explicitly in the job description.
Prepare a technical scenario for your interview
Most professional services engineer interviews include a live troubleshooting or architecture exercise set in a customer scenario. Practice walking through your diagnostic process out loud, explaining trade-offs and communicating decisions as you would to a non-technical stakeholder during an active engagement.
Negotiate scope flexibility, not just base pay
Professional services roles often involve heavy travel or on-site requirements that are not always fixed. When you reach the offer stage, ask directly about remote delivery ratios, on-site frequency, and whether that expectation varies by project phase or customer account.
Professional Services Engineer Jobs: Frequently Asked Questions
Which companies are hiring the most professional services engineers?
The companies hiring the most professional services engineers right now include Westwood Professional Services, BKF Engineers, and EY, with the largest share of openings in Texas, California, and New York, based on current listings on Migrate Mate as of June 2026. Enterprise software vendors, cloud providers, and managed services firms consistently account for the largest volume of openings.
How many professional services engineer jobs are remote?
About 32% of professional services engineer openings are fully remote or hybrid as of June 2026, though the share varies considerably by role type. Positions focused on cloud configuration, API integration, and post-deployment support tend to allow remote delivery, while roles centered on on-site implementation or hardware-adjacent work are more likely to require regular customer travel.
How do you become a professional services engineer?
Most professional services engineers start with a technical degree in computer science, information systems, or a related field, then build hands-on experience through roles in technical support, solutions engineering, or software implementation. Earning platform certifications for the tools most common in your target industry accelerates hiring, and strong client-facing communication skills are as important as technical depth for landing the role.
Can you get a professional services engineer job with limited experience?
Yes, some employers hire associate or junior professional services engineers specifically for candidates earlier in their careers. The most effective approach is to build demonstrable hands-on experience through labs, certification projects, or internships, then apply to roles at software vendors that run structured onboarding programs. Showing you can explain technical concepts clearly to non-technical audiences often outweighs a thin work history at this level.
What does the professional services engineer interview process look like?
The process typically starts with a recruiter screening call, followed by a technical interview that tests platform knowledge, troubleshooting logic, or architecture design in a customer scenario. Many employers add a presentation or role-play round where you walk through how you would handle a real implementation challenge with a simulated customer. Final rounds often include a conversation with a hiring manager focused on customer-facing experience and communication style.
Where can I find and apply to professional services engineer jobs?
You can find and apply to professional services engineer jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your background and apply directly to each listing from the page.
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Jump back to the full list of openings and apply to any professional services engineer role that fits.
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