Professional Services Engineer Jobs in Chicago, IL
Professional Services Engineer jobs in Chicago are concentrated in the Loop, River North, and the Fulton Market tech corridor, across enterprise software, cloud infrastructure, managed services, and B2B SaaS. Employers actively hiring include Amazon Web Services, Softchoice, and Axon. Find a role that fits below and apply directly.
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DESCRIPTION
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to serve as a technical builder for large-scale Healthcare and Life Sciences (HCLS) transformation programs. In this role as an individual contributor, you'll work closely with customers to design, implement, and manage AWS AI ML solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing hands-on technical builds and best practices throughout the project lifecycle.
You will bring a "T-shaped" profile: proficiency across AI/ML, architecture modernization, and data engineering, paired with distinctive depth in AI/ML. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in building complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted builders to our customers, providing guidance on best practices, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. This role requires approximately 50% co-location on site with customer, AWS and partner teams within the U.S.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced technology professional, you will be responsible for:
Designing, implementing, and engineering complex, scalable, and secure GenAI and ML applications and models built on AWS tailored to customer needs
Providing technical guidance and implementation support throughout project delivery, with a focus on using AWS AI/ML services
Collaborating with customer stakeholders to gather requirements and propose effective model training, building, and deployment strategies
Acting as a trusted builder to customers on emerging technologies
Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
About AWS:
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneeredcloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companiestrust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
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BASIC QUALIFICATIONS
- 3+ years of cloud architecture and solution implementation experience
- Knowledge of the primary aws services (ec2, elb, rds, route53 & s3)
- Experience implementing AWS services in a variety of distributed computing environments
PREFERRED QUALIFICATIONS
- 5+ years of IT implementation experience
- degree in advanced technology, or AWS Professional level certification
- Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies
- Knowledge of security and compliance standards including HIPAA and GDPR
- Experience and technical expertise (design and implementation) in cloud computing technologies
- Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience
- Experience in performance optimization and cost management for cloud environments
- Experience presenting technical solutions to diverse audiences in pre-sales environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, IL, Chicago - 131,300.00 - 177,600.00 USD annually
USA, MA, Boston - 131,300.00 - 177,600.00 USD annually
USA, TX, Dallas - 131,300.00 - 177,600.00 USD annually
USA, VA, Arlington - 131,300.00 - 177,600.00 USD annually
See All 25 Professional Services Engineer Jobs in Chicago
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Find JobsProfessional Services Engineer Job Market in Chicago
Who's Hiring



Top Industries Hiring
- Technology & Software
- Banking & Financial Services
Professional Services Engineer Jobs in Chicago: Frequently Asked Questions
How do I get a professional services engineer job in Chicago?
The clearest path into Chicago's market is through enterprise software and managed services firms headquartered in the Loop and River North, where demand for client-facing technical talent runs consistently high. Employers here prioritize candidates who can run implementations and own customer outcomes, so hands-on experience with CRM, ERP, or cloud platforms gives you a real edge. Connecting with Chicago's strong B2B tech community, including local user groups and industry meetups, accelerates introductions to hiring managers.
Which companies hire professional services engineers in Chicago?
Chicago professional services engineer roles are posted by Amazon Web Services, Softchoice, and Axon and others right now, based on current listings on Migrate Mate as of October 2026. Chicago's market is driven by a dense mix of enterprise software vendors, large managed IT service providers, and consulting firms with major delivery centers in the Loop and Fulton Market district.
Are there remote professional services engineer jobs in Chicago?
Yes, though availability depends heavily on the role, since positions requiring on-site client implementation or data center work are almost always in-person, while pre-sales support, technical account management, and post-deployment consulting often run hybrid or fully remote. About 67% of professional services engineer openings tied to Chicago are remote or hybrid as of October 2026, reflecting broader flexibility in the software and cloud segments. Customer success and solutions architect adjacent roles tend to offer the most location flexibility within this function.
How can I get a professional services engineer job in Chicago with little or no experience?
The most realistic entry point in Chicago is a technical support or associate solutions consultant role at one of the mid-size SaaS companies clustered in River North and the West Loop, many of which hire candidates who can demonstrate a working knowledge of APIs, networking basics, or a specific platform like Salesforce or ServiceNow. Rotational programs at Chicago's larger managed service providers also bring in candidates from adjacent roles like IT support, QA, or internal IT. A relevant certification and a portfolio of even personal or academic implementation projects meaningfully strengthens an application here.
Which industries hire the most professional services engineers in Chicago?
The sectors hiring the most professional services engineers in Chicago are Technology & Software and Banking & Financial Services, based on current listings on Migrate Mate as of October 2026. Chicago's role as a major hub for financial technology, healthcare IT, and enterprise cloud adoption means these sectors generate sustained, year-round demand for professionals who can bridge technical delivery and client relationships.
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