Program Associate Jobs in Delaware

Job Description

As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. As a Strategic Analytics Sr Associate in the Card Risk team, you will be responsible for leading analytics to develop and optimize acquisition risk credit criteria, policies, practices and controls for Chase Travel & Entertainment co-branded credit cards to bring innovative capabilities to our customers. You will ensure growth objectives are met while delinquency and loss performance remain within our risk appetite. You will meet regularly with stakeholders across Risk, Finance and Product Business Units to discuss trends and opportunities to further optimize our credit decisions.

Job Responsibilities

- Conduct complex analysis including data collection, analysis, visualization and presentation of results to risk senior management as well as the Card line of business to drive credit performance and support new product initiatives
- Maintain and strengthen relationships with Travel & Entertainment Co-Brand partners through regular monthly/quarterly reviews, ensuring ongoing collaboration and providing insight into recent credit trends
- Develop acquisition analytics using internal and external data, along with competitive and macro-economic trends
- Support formulation of risk criteria and product roadmap, partnering with and influencing cross functional teams
- Manage credit criteria to drive financial performance and risk mitigation improvements while innovating to ensure optimal credit performance with growth mindset
- Work closely with Risk Governance, Legal and Compliance to ensure policies comply with laws and regulations

Required Qualifications, Skills And Capabilities

- Bachelor's degree in a quantitative discipline from an accredited college/university required
- At least 2 years of analytics
- Ability to logically structure analyses using strong analytical, interpretive and problem solving skills
- Ability to translate complex analysis into concise presentations with clear recommendations and action items
- Strong project management skills and attention to detail to drive enhancements
- Excellent communication and interpersonal skills
- Highly skilled at SQL coding, Excel, PowerPoint and Tableau

Preferred Qualifications, Skills And Capabilities

- Master's degree preferred
- Experience preferably in financial services or consulting

About us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.