Project Coordinator Jobs in Augusta, GA

• Provide day-to-day oversight and guidance to administrative and coordination staff.

• Support the onboarding and training of new Project Coordinators and Administrative Assistants.
• Monitor team workload, deadlines, and documentation consistency; assist with task prioritization.
• Lead by example in communication standards, professionalism, and process adherence.
• Escalate systemic challenges, bottlenecks, or recurring issues to department leadership.
• Collaborate with Mitigation and Reconstruction Managers to streamline cross-team workflows.
• Contribute to the development and refinement of internal SOPs and documentation tools.
• Attend and contribute to weekly WIP (Work in Progress) meetings.
• Coordinate communication between customers, vendors, insurance adjusters, and internal teams.
• Answer and transfer calls, greet office visitors, and support front office operations as needed.
• Contact homeowners and insurance carriers to provide timely project updates.
• Track project milestones, permits, inspections, and customer communication.
• Schedule and track builder and power inspections, and ensure permit records are current.
• Upload and organize job documentation, including estimates, selections, change orders, COCs, WOAs, and TPA forms.
• Maintain accurate job notes in project portals (DASH, Google Drive, etc.).
• Monitor budgetary data and notify Project Managers of any estimate or cost discrepancies.
• Provide closeout assistance, including preparation of final documentation and handover.
• Ensure documentation is complete, accessible, and archived properly across all active jobs.
• Collaborate with Operations, Selections, Estimating, and Collections teams to ensure accurate job setup and documentation.

• Support customer satisfaction by ensuring inquiries and issues are addressed promptly and professionally.

• 
  Minimum HSD/GED required.
• 2+ years of experience in administrative support, project coordination, or customer service.
• Strong written and verbal communication skills.
• Experience working in a fast-paced, team-oriented office environment.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Proven ability to multitask, organize work efficiently, and meet deadlines with minimal supervision.
• Experience in the construction or restoration industry.
• Familiarity with project portals (especially DASH).
• Understanding of construction terminology and documents.
• Experience supporting or leading a small administrative team.
• Consistent, clear communication with internal teams and external clients.
• Proactive identification of issues before they escalate.
• Reliable, well-organized project documentation.
• A collaborative, patient, and solutions-driven presence in the office.
• A team that feels supported, trained, and empowered.

Work Environment & Schedule

• Full-time, Monday–Friday, 4 ½ day work week.

• All RCR Locations (Remote/Hybrid eligibility may vary)

• Fast-paced environment with deadlines related to insurance claims and financial reporting.