Mid Level Quality Program Manager Jobs
Mid level quality program manager jobs go to professionals ready to own quality programs end to end, lead cross-functional initiatives, and mentor junior team members with limited day-to-day oversight. Openings run across on-site, remote, and hybrid settings in Healthcare & Medical Services, Technology & Software, and Education, with employers like Molina Healthcare, Beebe Healthcare, and Vanderbilt University hiring at this level now.
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Role: Quality Assurance Program Specialist
Location: Chicago, IL – Chicago Corporate Office
Duration: 6 Months (Potential for Extension)
Start Date: December 1, 2026
Position Overview
Our Client is seeking an experienced Quality Assurance Program Specialist to support the administration, coordination, execution, and ongoing development of its Global Quality Assurance (QA) programs and HyQuality product platforms. Reporting directly to the Senior Manager of Global Quality Assurance, this individual will play an important role in coordinating enterprise-wide quality initiatives, managing program deliverables, supporting platform enhancements, and facilitating communication between Hyatt's corporate teams, hotel properties, technology groups, and external vendors. The ideal candidate is a highly organized, detail-oriented professional with experience supporting large-scale programs, coordinating cross-functional initiatives, maintaining project documentation, and monitoring deliverables across multiple stakeholders. This is a program administration and execution role requiring strong organizational, analytical, communication, and project coordination skills. Hospitality industry experience is highly desirable.
Key Responsibilities
1. Program Administration & Coordination
- Coordinate meetings, stakeholder discussions, and program-related activities.
- Prepare meeting agendas, presentations, Excel reports, and supporting documentation.
- Record and distribute meeting minutes, action items, and follow-up communications.
- Maintain comprehensive documentation and tracking of program activities, timelines, and deliverables.
- Serve as a point of contact for hotel property-level inquiries related to QA programs.
- Maintain program information and documentation within HyattConnect, ServiceNow, and other internal platforms.
- Assist with invoice processing, financial tracking, and property-level billbacks.
2. Global Program Execution
- Support the implementation and ongoing administration of Hyatt's Global Quality Assurance initiatives.
- Maintain program checklists, schedules, and deliverable tracking.
- Coordinate with corporate departments, hotel properties, technology teams, and external vendors.
- Assist with training, outreach, and communications to increase program awareness and participation.
- Monitor program milestones, identify outstanding items, and proactively follow up to ensure deadlines are met.
- Support reporting, presentations, and program performance measurement.
- Assist with continuous improvement initiatives and future program development.
3. Quality Assurance Platforms & Technology Support
- Assist with managing requirements, enhancements, and testing activities for QA tools and platforms, including HyQuality.
- Coordinate with Hyatt IT teams and external vendors regarding platform-related requests and enhancements.
- Document business requirements, track issues, and monitor progress through resolution.
- Assist with prioritizing QA-related requests and coordinating implementation activities.
- Support platform updates, process improvements, and rollout initiatives.
4. Stakeholder Communication & Reporting
- Draft program announcements, communications, and updates for Hyatt's global hotel properties.
- Coordinate communications between corporate leadership, property-level teams, technology groups, and vendors.
- Prepare status reports, presentations, and program updates.
- Track participation, outstanding deliverables, and key program milestones.
- Help ensure consistent execution of QA initiatives across a geographically dispersed organization.
Required Qualifications
- Minimum of 5 years of experience in program administration, program coordination, project coordination, business operations, or a related discipline.
- Experience supporting enterprise-wide programs, large-scale initiatives, or product rollouts.
- Strong organizational, analytical, problem-solving, and critical-thinking abilities.
- Proficiency with Microsoft Office, particularly Excel and PowerPoint.
- Experience maintaining project documentation, tracking deliverables, and coordinating multiple workstreams.
- Excellent written and verbal communication skills.
- Ability to manage competing priorities, maintain timelines, and follow through on deliverables.
- Demonstrated ability to collaborate across multiple departments and stakeholder groups.
- Strong attention to detail and ability to work independently.
Preferred Qualifications
- Previous experience within the hospitality, hotel, travel, or resort industry.
- Experience supporting corporate-level programs for a large hotel brand or hospitality organization.
- Familiarity with quality assurance programs, operational standards, compliance initiatives, or continuous improvement programs.
- Experience with ServiceNow, HyattConnect, or similar enterprise platforms.
- Experience coordinating software/platform enhancements, requirements gathering, or user acceptance testing (UAT).
- Experience supporting global programs involving geographically dispersed teams and external vendors.
Education
Bachelor's degree or equivalent undergraduate degree required.
Thanks & Regards,
Vaishnav Gupta | Senior Technical Recruiter
KPG99, INC | MBE Certified Firm
3240 E State, St Ext | Hamilton, NJ 08619
Vaishnav.gupta@kpgtech.com
Role: Quality Assurance Program Specialist
Location: Chicago, IL – Chicago Corporate Office
Duration: 6 Months (Potential for Extension)
Start Date: December 1, 2026
Position Overview
Our Client is seeking an experienced Quality Assurance Program Specialist to support the administration, coordination, execution, and ongoing development of its Global Quality Assurance (QA) programs and HyQuality product platforms. Reporting directly to the Senior Manager of Global Quality Assurance, this individual will play an important role in coordinating enterprise-wide quality initiatives, managing program deliverables, supporting platform enhancements, and facilitating communication between Hyatt's corporate teams, hotel properties, technology groups, and external vendors. The ideal candidate is a highly organized, detail-oriented professional with experience supporting large-scale programs, coordinating cross-functional initiatives, maintaining project documentation, and monitoring deliverables across multiple stakeholders. This is a program administration and execution role requiring strong organizational, analytical, communication, and project coordination skills. Hospitality industry experience is highly desirable.
Key Responsibilities
1. Program Administration & Coordination
- Coordinate meetings, stakeholder discussions, and program-related activities.
- Prepare meeting agendas, presentations, Excel reports, and supporting documentation.
- Record and distribute meeting minutes, action items, and follow-up communications.
- Maintain comprehensive documentation and tracking of program activities, timelines, and deliverables.
- Serve as a point of contact for hotel property-level inquiries related to QA programs.
- Maintain program information and documentation within HyattConnect, ServiceNow, and other internal platforms.
- Assist with invoice processing, financial tracking, and property-level billbacks.
2. Global Program Execution
- Support the implementation and ongoing administration of Hyatt's Global Quality Assurance initiatives.
- Maintain program checklists, schedules, and deliverable tracking.
- Coordinate with corporate departments, hotel properties, technology teams, and external vendors.
- Assist with training, outreach, and communications to increase program awareness and participation.
- Monitor program milestones, identify outstanding items, and proactively follow up to ensure deadlines are met.
- Support reporting, presentations, and program performance measurement.
- Assist with continuous improvement initiatives and future program development.
3. Quality Assurance Platforms & Technology Support
- Assist with managing requirements, enhancements, and testing activities for QA tools and platforms, including HyQuality.
- Coordinate with Hyatt IT teams and external vendors regarding platform-related requests and enhancements.
- Document business requirements, track issues, and monitor progress through resolution.
- Assist with prioritizing QA-related requests and coordinating implementation activities.
- Support platform updates, process improvements, and rollout initiatives.
4. Stakeholder Communication & Reporting
- Draft program announcements, communications, and updates for Hyatt's global hotel properties.
- Coordinate communications between corporate leadership, property-level teams, technology groups, and vendors.
- Prepare status reports, presentations, and program updates.
- Track participation, outstanding deliverables, and key program milestones.
- Help ensure consistent execution of QA initiatives across a geographically dispersed organization.
Required Qualifications
- Minimum of 5 years of experience in program administration, program coordination, project coordination, business operations, or a related discipline.
- Experience supporting enterprise-wide programs, large-scale initiatives, or product rollouts.
- Strong organizational, analytical, problem-solving, and critical-thinking abilities.
- Proficiency with Microsoft Office, particularly Excel and PowerPoint.
- Experience maintaining project documentation, tracking deliverables, and coordinating multiple workstreams.
- Excellent written and verbal communication skills.
- Ability to manage competing priorities, maintain timelines, and follow through on deliverables.
- Demonstrated ability to collaborate across multiple departments and stakeholder groups.
- Strong attention to detail and ability to work independently.
Preferred Qualifications
- Previous experience within the hospitality, hotel, travel, or resort industry.
- Experience supporting corporate-level programs for a large hotel brand or hospitality organization.
- Familiarity with quality assurance programs, operational standards, compliance initiatives, or continuous improvement programs.
- Experience with ServiceNow, HyattConnect, or similar enterprise platforms.
- Experience coordinating software/platform enhancements, requirements gathering, or user acceptance testing (UAT).
- Experience supporting global programs involving geographically dispersed teams and external vendors.
Education
Bachelor's degree or equivalent undergraduate degree required.
Thanks & Regards,
Vaishnav Gupta | Senior Technical Recruiter
KPG99, INC | MBE Certified Firm
3240 E State, St Ext | Hamilton, NJ 08619
Vaishnav.gupta@kpgtech.com
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Find JobsMid Level Quality Program Manager Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Technology & Software
- Education
- Food & Beverage
- Science & Research
Mid Level Quality Program Manager Jobs: Frequently Asked Questions
How do I get a mid level quality program manager job?
Position your application around ownership, not just participation. Highlight programs or audits you led, decisions you made independently, and measurable outcomes you drove, such as defect reductions or process improvements. Tailor your resume to show depth in quality frameworks like ISO or Six Sigma. Interviewers at this level want evidence you can run a program without hand-holding, so lead with specific results.
Which companies hire mid level quality program managers?
Companies hiring mid level quality program managers right now include Molina Healthcare, Beebe Healthcare, and Vanderbilt University, based on current listings on Migrate Mate as of November 2026. At this level, hiring covers both large enterprises with mature quality functions and mid-size manufacturers or technology firms scaling their quality operations.
Are there remote mid level quality program manager jobs?
Yes, though availability varies by industry. About 33% of mid level quality program manager openings are remote or hybrid as of November 2026, with fully remote roles more common in software and technology sectors than in manufacturing or regulated industries where on-site access to production processes is required.
How do I move up to a mid level quality program manager role?
The path from entry level to mid level is built on demonstrated ownership. Start by taking full responsibility for discrete quality projects rather than contributing to someone else's program, document measurable outcomes you drove, and deepen expertise in at least one quality methodology such as Lean, Six Sigma, or IATF standards. Mentoring peers and presenting findings to stakeholders signals readiness for mid level scope.
Which industries hire the most mid level quality program managers?
Mid Level quality program manager roles concentrate in Healthcare & Medical Services, Technology & Software, and Education, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because their regulatory requirements, production complexity, or customer quality commitments demand experienced professionals who can own programs rather than simply support them.