Remote Call Center Representative Jobs
Remote Call Center Representative jobs are open across the U.S. in customer service, insurance, healthcare, financial services, and telecommunications, at companies ranging from remote-first startups to large distributed enterprise teams. Employers hiring remotely right now include Oak Street Health, part of CVS Health, AT&T, and Maximus. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 109+ Remote Call Center Representative jobs
Exceptional care starts with exceptional people.
For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.
Education
Required - Registered nurse diploma.
Preferred - Associate or bachelor' degree in nursing.
Work Experience
Required - 2 years of relevant experience.
Preferred - Pediatric and/or emergency department experience.
Telehealth nursing experience.
Certifications
Required - Current registered nurse (RN) license in state of practice.
Preferred - Certification in Telehealth Nursing.
Knowledge Skills and Abilities (KSAs)
Proficiency in using computers, software, and web-based applications.
Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Excellent interpersonal skills.
Good judgment skills and ability to handle difficult situations.
Excellent organizational skills and time management skills and ability to be self-directed.
Ability to work a flexible work schedule (e.g. 24/7, weekend, holiday, on call availability) and travel throughout and between facilities.
Job Duties
Triages symptom-based calls per approved protocols for patients.
Reports results through EPIC system for purposes of tracking and quality assessment.
Provides approved general health information to public caller, assessing needs for information by public callers, and provides information from approved sources.
Exhibits effective communication skills with patients, physicians and others, communicating in a professional, calm and positive manner.
Assumes responsibility for professional development and maintaining required clinical knowledge, technical skills, training, and credentials.
Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Performs other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties performed routinely require exposure to blood, body fluid and tissue..
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site.Individuals who reside in and will work from the following areas are not eligible for remote work position: California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, Virginia, Washington, D.C., and United States Minor Outlying Islands, or any location outside of the United States.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
Exceptional care starts with exceptional people.
For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.
Education
Required - Registered nurse diploma.
Preferred - Associate or bachelor' degree in nursing.
Work Experience
Required - 2 years of relevant experience.
Preferred - Pediatric and/or emergency department experience.
Telehealth nursing experience.
Certifications
Required - Current registered nurse (RN) license in state of practice.
Preferred - Certification in Telehealth Nursing.
Knowledge Skills and Abilities (KSAs)
Proficiency in using computers, software, and web-based applications.
Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Excellent interpersonal skills.
Good judgment skills and ability to handle difficult situations.
Excellent organizational skills and time management skills and ability to be self-directed.
Ability to work a flexible work schedule (e.g. 24/7, weekend, holiday, on call availability) and travel throughout and between facilities.
Job Duties
Triages symptom-based calls per approved protocols for patients.
Reports results through EPIC system for purposes of tracking and quality assessment.
Provides approved general health information to public caller, assessing needs for information by public callers, and provides information from approved sources.
Exhibits effective communication skills with patients, physicians and others, communicating in a professional, calm and positive manner.
Assumes responsibility for professional development and maintaining required clinical knowledge, technical skills, training, and credentials.
Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Performs other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties performed routinely require exposure to blood, body fluid and tissue..
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site.Individuals who reside in and will work from the following areas are not eligible for remote work position: California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, Virginia, Washington, D.C., and United States Minor Outlying Islands, or any location outside of the United States.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
See All 109+ Remote Call Center Representative Jobs
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Find JobsRemote Call Center Representative Job Market
Who's Hiring
- Oak Street Health, part of CVS Health51
- AT&T4
- Maximus4
- University of Utah4
- Ivy Health3
Top Industries Hiring
- Technology & Software
- Insurance
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in remote call center representative jobs.
- High school diploma or GED equivalent
- One or more years of customer service or call center experience
- Proficiency with CRM software such as Salesforce or Zendesk
- Strong verbal communication and active listening skills
- Ability to meet call volume and handle time targets
- Familiarity with HIPAA compliance or financial services regulations depending on industry
Tips for Your Remote Call Center Representative Job Search
Apply early to remote roles that fit
Migrate Mate lists remote call center representative openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Remote postings at high-volume employers fill fast, so checking frequently and applying the same day gives you an edge.
Signal your remote readiness upfront
Name your home setup, internet speed, and the tools you've used, such as Zendesk, Salesforce, or Five9, in your resume summary or cover note. Remote hiring managers filter for candidates who can start contributing without an office to lean on.
Highlight async communication in your application
Remote call center teams rely on written handoff notes, chat-based escalations, and ticket documentation as much as live calls. Show examples of clear, concise written communication in your application materials to stand out from candidates who only emphasize phone skills.
Prepare for a remote skills screen
Many remote employers use a recorded or live video screen before a full interview. Practice speaking clearly on camera, demonstrate your workspace setup if asked, and confirm your audio quality, since remote hiring managers treat a noisy or choppy call as a signal about your day-to-day reliability.
Remote Call Center Representative Jobs: Frequently Asked Questions
How do I get a remote call center representative job?
Target companies that have built distributed customer service teams, such as remote-first insurers, subscription businesses, and healthcare platforms, because they already have the infrastructure to onboard and manage remote reps. Remote employers screen heavily for self-direction, clear written communication, and comfort with ticketing and CRM tools like Salesforce or Zendesk. A quiet home workspace, a reliable headset, and a fast internet connection are baseline expectations you should address directly in your application.
Which companies hire remote call center representatives?
Companies hiring remote call center representatives right now include Oak Street Health, part of CVS Health, AT&T, and Maximus, based on current remote listings on Migrate Mate as of November 2026. Remote openings for this role are most common at remote-first insurers, healthcare services companies, financial services firms, and subscription-based businesses that run distributed customer support teams.
Can you get a remote call center representative job with no experience?
Yes, but remote entry-level roles are more competitive than on-site ones because you're expected to troubleshoot independently from day one. Companies that hire entry-level remote reps include remote-first retailers and insurance carriers with structured virtual onboarding. Showing familiarity with CRM software, completing a free customer service certification, and having a dedicated home workspace can substitute for direct experience when remote employers evaluate candidates.
Do you need a degree for remote call center representative jobs?
Not always. Most remote employers care far more about communication skills, CRM proficiency, and the ability to resolve issues without supervision than they do about a formal degree. A high school diploma is the stated minimum at the majority of companies hiring remotely for this role, and demonstrated reliability, strong written communication, and prior customer-facing work carry significant weight in the hiring decision.
Which industries hire the most remote call center representatives?
The sectors hiring the most remote call center representatives are Technology & Software, Insurance, and Consulting & Professional Services, based on current remote listings on Migrate Mate as of November 2026. These sectors rely on remote call center representatives because their customer bases are national and their support operations are built around distributed teams that don't require a central physical location.
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