Remote Case Management Assistant Jobs
Remote case management assistant jobs are open across the U.S. at remote-first firms, distributed healthcare organizations, and insurance teams building out virtual support staff. Employers hiring right now include CVS Health, Vynca, and CorVel Corporation, with active openings across Technology & Software and Consulting & Professional Services. Find a role that fits below and apply directly.
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Showing 5 of 18+ Remote Case Management Assistant jobs
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary – Case Manager Analyst - Field
Location: Lake or DuPage County Illinois
This Case Management Analyst Field position is with Aetna’s Long-Term Services & Supports (LTSS) team and is a field-based position out of the Lake County Illinois. The requirement is for candidates to travel 50-75% of the time to meet with members face to face. This position holds a full caseload to manage waiver members. This position requires in person quarterly visits with members. This position is critical to meeting contractual requirements. Facilitate appropriate healthcare outcomes for waiver/LTSS members by providing care coordination, support and education for members through the use of care management tools and resources.
Evaluation of Members:
Through the use of care management tools and information/data review, conducts comprehensive evaluation of referred member’s needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating member’s benefit plan and available internal and external programs/services.
Identifies high risk factors and service needs that may impact member outcomes and care planning components with appropriate referral to clinical case management or crisis intervention as appropriate.
Coordinates and implements assigned care plan activities and monitors care plan progress.
Enhancement of Medical Appropriateness and Quality of Care:
Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes.
Identifies and escalates quality of care issues through established channels.
Utilizes negotiation skills to secure appropriate options and services necessary to meet the member’s benefits and/or healthcare needs.
Utilizes influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.
Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.
Helps member actively and knowledgeably participate with their provider in healthcare decision-making.
Monitoring, Evaluation and Documentation of Care:
- Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.
Required Qualifications:
- Must reside in the state of Illinois in Lake or DuPage County Illinois
- Valid Illinois Driver’s license
- Must possess reliable transportation and be willing and able to travel up to 75% of the time. Mileage is reimbursed per our company expense reimbursement policy
- Minimum of two (2) years of case management experience
- Microsoft Office and electronic health record experience
Preferred Qualifications:
- Discharge planning experience
- Managed Care experience
- Multi-lingual language proficiency
Required Education:
- Individual with a bachelor’s degree or a non-licensed individual with a master’s degree, with either degree being in a human-services field (including, but not limited to sociology, special education, rehabilitation counseling)
Work from Home Requirements:
- You must have or be able to obtain a direct/hardwired internet connection to a modem/router within 7 feet of your computer and
- A minimum download speed of 25 mbs download and 3 mbs upload. Wi-Fi and satellite internet are not permitted.
- A quiet, secure and private designated home virtual work location, free from distractions, tidy and organized, compliant with CVS
- Health and HIPAA guidelines and allowing for uninterrupted work during work hours.
- Work-from-Home colleagues are required to work within the state and city where they have confirmed they currently live.
- The company will provide equipment (keyboard, monitor, computer, headset, etc.). All new hires should provide their own
- workspace furniture (desk or standing desk, as this position would require you to be at your desk for extended periods of time).
- If hired, you will commit to obtaining required internet speeds and adhere to all Work from Home requirements.
Technical and Logistical Requirements:
- Device & System Navigation: Comfortable setting up and using multiple monitors and navigating multiple applications
- simultaneously to streamline tasks and improve efficiency.
- Communication Tools: Ability to communicate on digital channels such as via email, calendar invites, Teams messaging, and
- virtual meetings.
- Collaboration & Scheduling: Experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) applications or
- similar (Google Workspace).
- Systems Access & Security: Ability to Log in to secure systems (e.g., VPN, EHR portal), lock a computer screen when
- unattended, manage strong passwords, and recognize suspicious emails or links.
- Troubleshooting & Support: Ability to resolve common technical issues independently, such as restarting an application when
- frozen, resolving internet connection issues, and contacting IT for unresolved technical issues.
- Future Growth: Openness to learning new skills in the future as the workplace environment evolves
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$21.10 - $44.99This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 12/11/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary – Case Manager Analyst - Field
Location: Lake or DuPage County Illinois
This Case Management Analyst Field position is with Aetna’s Long-Term Services & Supports (LTSS) team and is a field-based position out of the Lake County Illinois. The requirement is for candidates to travel 50-75% of the time to meet with members face to face. This position holds a full caseload to manage waiver members. This position requires in person quarterly visits with members. This position is critical to meeting contractual requirements. Facilitate appropriate healthcare outcomes for waiver/LTSS members by providing care coordination, support and education for members through the use of care management tools and resources.
Evaluation of Members:
Through the use of care management tools and information/data review, conducts comprehensive evaluation of referred member’s needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating member’s benefit plan and available internal and external programs/services.
Identifies high risk factors and service needs that may impact member outcomes and care planning components with appropriate referral to clinical case management or crisis intervention as appropriate.
Coordinates and implements assigned care plan activities and monitors care plan progress.
Enhancement of Medical Appropriateness and Quality of Care:
Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes.
Identifies and escalates quality of care issues through established channels.
Utilizes negotiation skills to secure appropriate options and services necessary to meet the member’s benefits and/or healthcare needs.
Utilizes influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.
Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.
Helps member actively and knowledgeably participate with their provider in healthcare decision-making.
Monitoring, Evaluation and Documentation of Care:
- Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.
Required Qualifications:
- Must reside in the state of Illinois in Lake or DuPage County Illinois
- Valid Illinois Driver’s license
- Must possess reliable transportation and be willing and able to travel up to 75% of the time. Mileage is reimbursed per our company expense reimbursement policy
- Minimum of two (2) years of case management experience
- Microsoft Office and electronic health record experience
Preferred Qualifications:
- Discharge planning experience
- Managed Care experience
- Multi-lingual language proficiency
Required Education:
- Individual with a bachelor’s degree or a non-licensed individual with a master’s degree, with either degree being in a human-services field (including, but not limited to sociology, special education, rehabilitation counseling)
Work from Home Requirements:
- You must have or be able to obtain a direct/hardwired internet connection to a modem/router within 7 feet of your computer and
- A minimum download speed of 25 mbs download and 3 mbs upload. Wi-Fi and satellite internet are not permitted.
- A quiet, secure and private designated home virtual work location, free from distractions, tidy and organized, compliant with CVS
- Health and HIPAA guidelines and allowing for uninterrupted work during work hours.
- Work-from-Home colleagues are required to work within the state and city where they have confirmed they currently live.
- The company will provide equipment (keyboard, monitor, computer, headset, etc.). All new hires should provide their own
- workspace furniture (desk or standing desk, as this position would require you to be at your desk for extended periods of time).
- If hired, you will commit to obtaining required internet speeds and adhere to all Work from Home requirements.
Technical and Logistical Requirements:
- Device & System Navigation: Comfortable setting up and using multiple monitors and navigating multiple applications
- simultaneously to streamline tasks and improve efficiency.
- Communication Tools: Ability to communicate on digital channels such as via email, calendar invites, Teams messaging, and
- virtual meetings.
- Collaboration & Scheduling: Experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) applications or
- similar (Google Workspace).
- Systems Access & Security: Ability to Log in to secure systems (e.g., VPN, EHR portal), lock a computer screen when
- unattended, manage strong passwords, and recognize suspicious emails or links.
- Troubleshooting & Support: Ability to resolve common technical issues independently, such as restarting an application when
- frozen, resolving internet connection issues, and contacting IT for unresolved technical issues.
- Future Growth: Openness to learning new skills in the future as the workplace environment evolves
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$21.10 - $44.99This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 12/11/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See All 18 Remote Case Management Assistant Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Case Management Assistant Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in remote case management assistant jobs.
- Associate or bachelor's degree in social work, healthcare administration, or a related field
- Experience with electronic health records or case management software such as an EHR platform
- Knowledge of insurance authorizations, referrals, and benefits coordination processes
- Strong organizational skills for managing caseloads, documentation, and follow-up tasks
- Familiarity with community resources, social service agencies, and referral networks
- Certified Case Manager credential or enrollment in a recognized case management training program
Tips for Your Remote Case Management Assistant Job Search
Show your async communication skills upfront
Remote case management assistant roles depend on precise written handoffs, not in-person check-ins. Include specific examples in your resume and cover letter of coordinating tasks or tracking cases entirely through email, secure messaging, or documentation platforms. Remote hiring managers look for this directly.
Highlight your case management software experience
Name the platforms you've used, whether electronic health records systems, care coordination tools, or document management software. Remote employers can't watch you work, so listing the specific tools you're fluent in reassures them you won't need hands-on training from a distance.
Apply early to remote roles that fit
Migrate Mate lists remote case management assistant openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through location-based listings. Remote postings move fast, so applying as soon as a role goes live gives you an advantage.
Prepare for remote-specific interview questions
Remote employers ask how you stay organized without supervision, how you handle unclear instructions without being able to walk over to a colleague, and what your home workspace setup looks like. Prepare concrete answers with real examples from previous roles or coursework that demonstrate independent, structured work habits.
Remote Case Management Assistant Jobs: Frequently Asked Questions
How do I get a remote case management assistant job?
Target companies with established remote or hybrid operations, such as managed care organizations, telehealth platforms, and insurance carriers with distributed teams. Remote employers screen for self-directed work habits, clear written communication, and familiarity with case management software like electronic health records platforms. Candidates who can show experience coordinating complex tasks without in-person oversight and who document their work precisely have a clear edge.
Which companies hire remote case management assistants?
Remote case management assistant roles are posted by CVS Health, Vynca, and CorVel Corporation and others right now, based on current remote listings on Migrate Mate as of November 2026. These include remote-first firms and distributed teams across healthcare, insurance, and social services sectors that have built infrastructure to support fully remote coordination roles.
Can you get a remote case management assistant job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to work independently from day one with minimal supervision. Smaller telehealth companies and nonprofit organizations are more likely to hire entry-level remote candidates. Demonstrating comfort with async communication tools, strong written follow-through, and any volunteer or administrative coordination work can open the door when formal experience is limited.
Do you need a degree for remote case management assistant jobs?
Not always. Many remote employers prioritize demonstrated administrative skills, familiarity with case management workflows, and reliable self-direction over a specific credential. Practical experience supporting coordinators, managing documentation, or handling client communication remotely can carry significant weight. Some healthcare and insurance employers do prefer an associate degree or related coursework, so requirements vary by sector and employer.
Which industries hire the most remote case management assistants?
Most remote case management assistant openings sit in Technology & Software and Consulting & Professional Services, per current remote listings on Migrate Mate as of November 2026. These sectors hire case management assistants remotely because their teams are geographically distributed and their coordination workflows are built around digital records, secure messaging, and virtual client interaction rather than physical presence.
See All 18 Remote Case Management Assistant Jobs
Find roles that match your experience and apply in just a few clicks.
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