Case Management Assistant Jobs
Case Management Assistant jobs are open from entry-level to senior across healthcare, social services, insurance, and government agencies, with specializations in patient coordination, benefits administration, and behavioral health support. Scan the live roles below and apply to whichever ones fit.
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INTRODUCTION
Coordinates the overall interdisciplinary plan of care for patients from admission to discharge for the Case Management department.
YOUR ROLE AND RESPONSIBILITIES
- Creates plan for care across the continuum. Integrates patient/family preferences and values. Advocates for resources and removal of barriers for the patient.
- Monitors patients' medical necessity and level of care through assessments, ongoing evaluations and/or patient records.
- Maintains ongoing dialog with supervisor and care transition team members to ensure effective implementation and reevaluation of care plan.
- Serves as a resource for adequate medical record documentation, level of care recommendations, and services as they relate to diagnoses and treatment options for post-discharge care. Acts as a liaison between patient and post acute services.
- Collaborates with payers for benefit optimization.
- Advocates for effective and efficient utilization of clinical resources.
BASIC QUALIFICATIONS
Licensure / Certification / Registration Required Credential(s):
- Registered Nurse credentialed from the Wisconsin Board of Nursing obtained prior to hire date or job transfer date. Licensure from the Wisconsin Board of Nursing OR current home state license if considered multi-state/Compact State.
Preferred Credential(s):
- BLS Provider. American Heart Association or American Red Cross accepted.
- Case Manager credentialed from the Commission for Case Manager Certification (CCMC).
Education: Diploma from an accredited school/college of nursing required. OR Required professional licensure at time of hire.
BENEFITS
- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- Time to recharge: pro-rated paid time off (PTO) and holidays
- Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Family support: parental leave, adoption assistance and family benefits
- Other benefits: optional legal and pet insurance, transportation savings and more
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer participates in the Electronic Employment Verification Program. Please click here for more information.
INTRODUCTION
Coordinates the overall interdisciplinary plan of care for patients from admission to discharge for the Case Management department.
YOUR ROLE AND RESPONSIBILITIES
- Creates plan for care across the continuum. Integrates patient/family preferences and values. Advocates for resources and removal of barriers for the patient.
- Monitors patients' medical necessity and level of care through assessments, ongoing evaluations and/or patient records.
- Maintains ongoing dialog with supervisor and care transition team members to ensure effective implementation and reevaluation of care plan.
- Serves as a resource for adequate medical record documentation, level of care recommendations, and services as they relate to diagnoses and treatment options for post-discharge care. Acts as a liaison between patient and post acute services.
- Collaborates with payers for benefit optimization.
- Advocates for effective and efficient utilization of clinical resources.
BASIC QUALIFICATIONS
Licensure / Certification / Registration Required Credential(s):
- Registered Nurse credentialed from the Wisconsin Board of Nursing obtained prior to hire date or job transfer date. Licensure from the Wisconsin Board of Nursing OR current home state license if considered multi-state/Compact State.
Preferred Credential(s):
- BLS Provider. American Heart Association or American Red Cross accepted.
- Case Manager credentialed from the Commission for Case Manager Certification (CCMC).
Education: Diploma from an accredited school/college of nursing required. OR Required professional licensure at time of hire.
BENEFITS
- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- Time to recharge: pro-rated paid time off (PTO) and holidays
- Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Family support: parental leave, adoption assistance and family benefits
- Other benefits: optional legal and pet insurance, transportation savings and more
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer participates in the Electronic Employment Verification Program. Please click here for more information.
Case Management Assistant Jobs by Experience Level
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Find JobsCase Management Assistant Job Market
Who's Hiring
- American Traveler58
- CVS Health24
- Ascension21
- Voyage Health19V
- HealthTrust Workforce Solutions17
Top Industries Hiring
- Healthcare & Medical Services20
- Technology & Software6
- Insurance3
- Biotechnology & Pharmaceuticals1
- Consulting & Professional Services1
What Employers Look For
The qualifications that appear most often in case management assistant jobs.
- Associate or bachelor's degree in social work, healthcare administration, or a related field
- Experience with electronic health records or case management software such as an EHR platform
- Knowledge of insurance authorizations, referrals, and benefits coordination processes
- Strong organizational skills for managing caseloads, documentation, and follow-up tasks
- Familiarity with community resources, social service agencies, and referral networks
- Certified Case Manager credential or enrollment in a recognized case management training program
Tips for Your Case Management Assistant Job Search
Tailor your resume to case management workflows
Highlight direct experience with intake forms, care plans, referral coordination, or benefits authorization. Employers scan for these terms first. Generic administrative experience matters less than showing you understand how cases move from intake to resolution.
List every relevant certification you hold
Certifications like a Certified Case Manager credential or a medical billing certificate shift your resume into a different screening pile. Put them in a dedicated section above your work history so a recruiter sees them before reading anything else.
Apply early to roles that fit
Migrate Mate lists case management assistant openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by the setting you prefer
Case management assistant roles differ sharply between hospital systems, managed care organizations, nonprofit social services, and government agencies. Each setting has different documentation systems and caseload types, so targeting the setting you know best improves both your fit and your interview answers.
Prepare scenario answers about difficult cases
Interviewers for these roles almost always ask how you handled a client who refused services, missed appointments, or had conflicting needs across agencies. Have two or three specific examples ready that show you stayed organized and followed proper escalation steps.
Negotiate start date and schedule flexibility separately
Many case management assistant roles involve rotating shifts, on-call coverage, or high-volume periods tied to enrollment cycles. Confirm the schedule before accepting an offer, and treat it as a separate negotiation point from pay, since it directly affects your workload.
Case Management Assistant Jobs: Frequently Asked Questions
Which companies are hiring the most case management assistants?
The most active employers for case management assistants right now are American Traveler, CVS Health, and Ascension, and the most openings are in California, Florida, and Virginia, based on current listings on Migrate Mate as of November 2026. Healthcare systems and managed care organizations consistently account for the largest share of open positions.
How many case management assistant jobs are remote?
About 41% of case management assistant openings are fully remote or hybrid as of November 2026, with remote availability concentrated in utilization review, insurance-based case management, and telephonic care coordination roles rather than hospital or clinic-based positions, which typically require on-site presence for direct client contact.
How do you become a case management assistant?
Start by completing an associate or bachelor's degree in social work, healthcare administration, psychology, or a related field. Then gain hands-on experience through internships, volunteer work, or entry-level administrative roles in a clinical or social services setting. Building familiarity with electronic health records and documentation workflows before you apply makes a measurable difference in getting hired.
Can you get hired as a case management assistant with little experience?
Yes, many employers hire candidates with limited direct experience if you can show transferable skills from related work. Administrative roles in medical offices, customer service in insurance, or volunteer coordination all translate well. Emphasize documentation accuracy, follow-through on tasks, and any exposure to client-facing or service-coordination work in your application materials.
What does the case management assistant interview process look like?
Most employers run a phone screen first to verify your background and availability, followed by one or two in-person or video interviews. Expect scenario-based questions about handling uncooperative clients, managing competing deadlines, and navigating referral processes. Some organizations add a brief skills assessment covering documentation, basic medical terminology, or software systems used in their setting.
Where can I find and apply to case management assistant jobs?
You can find and apply to case management assistant jobs on Migrate Mate, which lists current openings from across the United States in one place. Search the available roles, find the ones that match your background and preferred setting, and apply directly to each listing that fits.
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