Remote Claims Team Manager Jobs
Remote Claims Team Manager jobs are open across the U.S. at insurance carriers, third-party administrators, and distributed claims operations hiring remote-first teams. Industries with strong remote demand include property and casualty insurance, health insurance, and workers' compensation. Employers hiring remotely right now include Reserv, Sedgwick, and TRISTAR. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 25+ Remote Claims Team Manager jobs
About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
Requirements:
- Minimum 5 years of experience in commercial transportation, with a focus on delivery and/or courier claims
- Minimum of 3 years of leadership experience with a preference for experience managing in a fully remote environment
- Active licensure, home state or designated home state
- Willingness to obtain all relevant licenses within 45 days of hire
About the role
As a Bodily Injury Team Lead at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Transportation adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim.
Who you are
- Highly motivated and growth-oriented, impactful and influential
- Claims professional - you are knowledgeable and have a track record of success in commercial transportation claims adjudication.
- Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles.
- Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics.
- Passionate - Claims professional who cares about their team, the customer, and their experience
- Empathetic leader - You exercise empathy and patience towards everyone you interact with
- Sense of urgency - at all times. That does not mean working at all hours
- Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems
- Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts.
- Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture.
- Anti-status quo - You don't just wish things were done differently; you act on it
- Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process.
- And did we mention a sense of humor? Claims are hard enough as it is!
What you'll do
We need you to do all the things typical to the role:
- Flexibility - you will need to be able to switch from claims handling to coaching and feedback
- Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice
- Be consistently dependable in achieving or exceeding goals and overcoming obstacles
- Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery
- Align team with client and customer expectations of the claims process
- Serve as a resource for escalated claims
- Foster a positive work environment, promote teamwork, and encourage professional growth and development
- Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team
- Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation
Job Duties:
- Serve as backup/ leader when the Manager/Director is out of office
- Responsible for initial onboarding tasks/ access and new hire cultural immersion
- Subject Matter Expert for first-line questions, escalations, roundtable discussions
- Increased reserve and payment authority with the ability to assist with moderate reviews
- Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees
- Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset
Qualifications
- Minimum of 5 years of insurance claims experience in bodily injury and property damage
- Minimum of 3 years of leadership experience with a preference for experience managing in a remote environment
- Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
- Demonstrated commitment to quality, accuracy, and attention to detail
- Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information
Benefits
- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy after 8 months of continuous work
- Work from anywhere to facilitate your work life balance
- Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!
About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
Requirements:
- Minimum 5 years of experience in commercial transportation, with a focus on delivery and/or courier claims
- Minimum of 3 years of leadership experience with a preference for experience managing in a fully remote environment
- Active licensure, home state or designated home state
- Willingness to obtain all relevant licenses within 45 days of hire
About the role
As a Bodily Injury Team Lead at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Transportation adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim.
Who you are
- Highly motivated and growth-oriented, impactful and influential
- Claims professional - you are knowledgeable and have a track record of success in commercial transportation claims adjudication.
- Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles.
- Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics.
- Passionate - Claims professional who cares about their team, the customer, and their experience
- Empathetic leader - You exercise empathy and patience towards everyone you interact with
- Sense of urgency - at all times. That does not mean working at all hours
- Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems
- Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts.
- Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture.
- Anti-status quo - You don't just wish things were done differently; you act on it
- Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process.
- And did we mention a sense of humor? Claims are hard enough as it is!
What you'll do
We need you to do all the things typical to the role:
- Flexibility - you will need to be able to switch from claims handling to coaching and feedback
- Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice
- Be consistently dependable in achieving or exceeding goals and overcoming obstacles
- Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery
- Align team with client and customer expectations of the claims process
- Serve as a resource for escalated claims
- Foster a positive work environment, promote teamwork, and encourage professional growth and development
- Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team
- Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation
Job Duties:
- Serve as backup/ leader when the Manager/Director is out of office
- Responsible for initial onboarding tasks/ access and new hire cultural immersion
- Subject Matter Expert for first-line questions, escalations, roundtable discussions
- Increased reserve and payment authority with the ability to assist with moderate reviews
- Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees
- Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset
Qualifications
- Minimum of 5 years of insurance claims experience in bodily injury and property damage
- Minimum of 3 years of leadership experience with a preference for experience managing in a remote environment
- Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
- Demonstrated commitment to quality, accuracy, and attention to detail
- Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information
Benefits
- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy after 8 months of continuous work
- Work from anywhere to facilitate your work life balance
- Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!
See All 25 Remote Claims Team Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Claims Team Manager Job Market
Who's Hiring
- Reserv10
- Sedgwick7
- TRISTAR1
- PharMerica1
- Health Admins1
What Employers Look For
The qualifications that appear most often in remote claims team manager jobs.
- 3-5 years of claims handling experience with demonstrated supervisory or team lead responsibility
- Strong knowledge of insurance coverage principles across property and casualty or workers' compensation lines
- Experience with claims management systems such as Guidewire, Majesco, or comparable platforms
- Adjuster license in one or more states, with multi-state licensure considered a strong advantage
- Demonstrated ability to manage team performance metrics including cycle time and closure rates
- Bachelor's degree in business, risk management, or a related field, or equivalent work experience
Tips for Your Remote Claims Team Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote claims team manager openings from across the U.S. in one place, so you can find roles that match your experience and apply directly without sorting through unrelated postings.
Show your async leadership style clearly
Remote hiring managers want proof you can manage adjusters without daily in-person contact. Call out specific tools you use, like Teams or Slack, and describe how you run remote one-on-ones, track caseloads, and keep distributed teams accountable.
Lead with remote-ready claims metrics
Quantify your impact in terms remote employers recognize: closure rates, cycle time reductions, adjuster retention, and customer satisfaction scores. Numbers tied to distributed team outcomes carry more weight than general management language.
Prepare for remote interview simulations
Many remote claims team manager interviews include a scenario round where you walk through how you'd handle an escalated claim or a struggling adjuster without being in the same room. Practice explaining your process over video, clearly and without visual aids.
Remote Claims Team Manager Jobs: Frequently Asked Questions
How do I get a remote claims team manager job?
Remote claims team manager roles go to candidates who can demonstrate they manage distributed adjusters without in-person oversight. Remote employers screen for strong written communication, comfort with async workflows, and experience using claims management systems like Guidewire or Duck Creek. Showing a history of coaching remote adjusters, hitting closure rates, and resolving escalations without hand-holding gives you a clear edge over office-only candidates.
Which companies hire remote claims team managers?
Companies hiring remote claims team managers right now include Reserv, Sedgwick, and TRISTAR, based on current remote listings on Migrate Mate as of November 2026. Remote-first carriers, third-party administrators, and large distributed insurance operations are the most active employers for this role.
Can you get a remote claims team manager job with no experience?
Yes, but remote entry into management is harder because you're expected to self-direct and lead a distributed team from day one. Some third-party administrators hire lead adjusters into remote team manager roles when candidates show strong individual performance and async communication skills. Building a record of mentoring junior adjusters, handling complex claims independently, and documenting your results gives hiring managers a reason to take a chance.
Do you need a degree for remote claims team manager jobs?
Not always. Many remote employers care more about claims-handling experience, adjuster licensing, and demonstrated leadership than a formal degree. Candidates who show a consistent record of managing caseloads, reducing cycle times, and developing adjusters on distributed teams often move ahead of degree holders who lack hands-on claims operations experience.
See All 25 Remote Claims Team Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs