Claims Team Manager Jobs
Claims Team Manager jobs are open across insurance carriers, third-party administrators, and healthcare organizations, at levels from team lead to senior manager, with specializations in property and casualty, workers' compensation, and medical claims. See the openings below and apply to the ones that match your experience.
Find Claims Team Manager JobsOverview
Showing 5 of 61+ Claims Team Manager jobs
About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
Requirements:
- Minimum 5 years of experience in commercial transportation, with a focus on delivery and/or courier claims
- Minimum of 3 years of leadership experience with a preference for experience managing in a fully remote environment
- Active licensure, home state or designated home state
- Willingness to obtain all relevant licenses within 45 days of hire
About the role
As a Bodily Injury Team Lead at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Transportation adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim.
Who you are
- Highly motivated and growth-oriented, impactful and influential
- Claims professional - you are knowledgeable and have a track record of success in commercial transportation claims adjudication.
- Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles.
- Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics.
- Passionate - Claims professional who cares about their team, the customer, and their experience
- Empathetic leader - You exercise empathy and patience towards everyone you interact with
- Sense of urgency - at all times. That does not mean working at all hours
- Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems
- Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts.
- Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture.
- Anti-status quo - You don't just wish things were done differently; you act on it
- Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process.
- And did we mention a sense of humor? Claims are hard enough as it is!
What you'll do
We need you to do all the things typical to the role:
- Flexibility - you will need to be able to switch from claims handling to coaching and feedback
- Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice
- Be consistently dependable in achieving or exceeding goals and overcoming obstacles
- Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery
- Align team with client and customer expectations of the claims process
- Serve as a resource for escalated claims
- Foster a positive work environment, promote teamwork, and encourage professional growth and development
- Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team
- Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation
Job Duties:
- Serve as backup/ leader when the Manager/Director is out of office
- Responsible for initial onboarding tasks/ access and new hire cultural immersion
- Subject Matter Expert for first-line questions, escalations, roundtable discussions
- Increased reserve and payment authority with the ability to assist with moderate reviews
- Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees
- Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset
Qualifications
- Minimum of 5 years of insurance claims experience in bodily injury and property damage
- Minimum of 3 years of leadership experience with a preference for experience managing in a remote environment
- Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
- Demonstrated commitment to quality, accuracy, and attention to detail
- Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information
Benefits
- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy after 8 months of continuous work
- Work from anywhere to facilitate your work life balance
- Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!
About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
Requirements:
- Minimum 5 years of experience in commercial transportation, with a focus on delivery and/or courier claims
- Minimum of 3 years of leadership experience with a preference for experience managing in a fully remote environment
- Active licensure, home state or designated home state
- Willingness to obtain all relevant licenses within 45 days of hire
About the role
As a Bodily Injury Team Lead at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Transportation adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim.
Who you are
- Highly motivated and growth-oriented, impactful and influential
- Claims professional - you are knowledgeable and have a track record of success in commercial transportation claims adjudication.
- Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles.
- Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics.
- Passionate - Claims professional who cares about their team, the customer, and their experience
- Empathetic leader - You exercise empathy and patience towards everyone you interact with
- Sense of urgency - at all times. That does not mean working at all hours
- Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems
- Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts.
- Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture.
- Anti-status quo - You don't just wish things were done differently; you act on it
- Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process.
- And did we mention a sense of humor? Claims are hard enough as it is!
What you'll do
We need you to do all the things typical to the role:
- Flexibility - you will need to be able to switch from claims handling to coaching and feedback
- Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice
- Be consistently dependable in achieving or exceeding goals and overcoming obstacles
- Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery
- Align team with client and customer expectations of the claims process
- Serve as a resource for escalated claims
- Foster a positive work environment, promote teamwork, and encourage professional growth and development
- Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team
- Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation
Job Duties:
- Serve as backup/ leader when the Manager/Director is out of office
- Responsible for initial onboarding tasks/ access and new hire cultural immersion
- Subject Matter Expert for first-line questions, escalations, roundtable discussions
- Increased reserve and payment authority with the ability to assist with moderate reviews
- Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees
- Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset
Qualifications
- Minimum of 5 years of insurance claims experience in bodily injury and property damage
- Minimum of 3 years of leadership experience with a preference for experience managing in a remote environment
- Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
- Demonstrated commitment to quality, accuracy, and attention to detail
- Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information
Benefits
- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy after 8 months of continuous work
- Work from anywhere to facilitate your work life balance
- Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!
See All 61 Claims Team Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Claims Team Manager JobsClaims Team Manager Job Market
Who's Hiring
- Sedgwick19
- Reserv10
- Liberty Mutual Insurance3
- AAA Auto Club Enterprises3
- Alliant Insurance Services3
Top Industries Hiring
- Insurance
- Government & Public Sector
What Employers Look For
The qualifications that appear most often in claims team manager jobs.
- 3-5 years of claims handling experience with demonstrated supervisory or team lead responsibility
- Strong knowledge of insurance coverage principles across property and casualty or workers' compensation lines
- Experience with claims management systems such as Guidewire, Majesco, or comparable platforms
- Adjuster license in one or more states, with multi-state licensure considered a strong advantage
- Demonstrated ability to manage team performance metrics including cycle time and closure rates
- Bachelor's degree in business, risk management, or a related field, or equivalent work experience
Tips for Your Claims Team Manager Job Search
Quantify your claims closure metrics
Hiring managers want to see throughput numbers, not just titles. Pull your average cycle time, team closure rate, and any accuracy or compliance scores from your most recent role and put them on your resume in the experience bullets.
Highlight your adjudication authority level
Many claims manager postings specify a reserve authority threshold. Call out the dollar authority you've held and the claim types you've adjudicated. Candidates who omit this force recruiters to guess and often get screened out early.
Target postings that match your line of business
Property and casualty, workers' compensation, and medical claims each have distinct regulatory environments and tools. Apply to roles that match your line of business first, since cross-line candidates usually compete against deeper specialists.
Apply early to roles that fit
Migrate Mate lists claims team manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for a file-review round
Many insurers add a practical exercise before the final interview, giving you a sample claim file and asking how you'd direct your team on coverage, liability, or reserves. Walk through your reasoning out loud and tie every decision back to policy language.
Negotiate scope before you negotiate pay
Clarify team size, reserve authority, and reporting structure in writing before the offer stage. Claims manager compensation varies widely based on these factors, and locking in scope first gives you a stronger basis for the salary conversation.
Claims Team Manager Jobs: Frequently Asked Questions
Which companies are hiring the most claims team managers?
The most active employers for claims team managers right now are Sedgwick, Reserv, and Liberty Mutual Insurance, and the most openings are in Texas, Georgia, and California, based on current listings on Migrate Mate as of November 2026. National carriers, regional insurers, and third-party administrators tend to hire the most consistently throughout the year.
How many claims team manager jobs are remote?
About 89% of claims team manager openings are fully remote or hybrid as of November 2026, with availability varying by line of business. Workers' compensation and medical claims roles are more likely to offer remote or hybrid schedules, while property and casualty roles with field oversight responsibilities tend to require more on-site presence.
How do you become a claims team manager?
Start as a claims adjuster and build several years of hands-on adjudication experience in a specific line of business. Take on informal mentorship or quality review duties to demonstrate leadership readiness. Obtain your adjuster license and pursue designations like the AIC or CPCU. When a team lead or supervisor opening appears internally, apply with documented performance data to support your case.
Can you get hired as a claims team manager with limited experience?
Moving directly into a manager role with no claims background is rare, but candidates with strong adjudication records and informal leadership experience do get hired. Focus on roles at smaller carriers or third-party administrators, where team sizes are smaller and employers are more willing to develop first-time managers. Highlighting any mentoring, training, or QA work you've done strengthens your case significantly.
What does the claims team manager interview process look like?
The process typically runs three to four stages. An initial call with HR screens for baseline experience and license status. A panel interview with operations leadership focuses on how you coach adjusters, manage performance issues, and handle coverage disputes. A final round often includes a file-review exercise or scenario question testing your technical judgment. References from prior supervisors are almost always required before an offer is extended.
Where can I find and apply to claims team manager jobs?
You can find and apply to claims team manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your line of business, experience level, and preferred location, then apply directly to each one that fits.
See All 61 Claims Team Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Claims Team Manager Jobs