Remote Collections Representative Jobs
Remote collections representative jobs are in active demand across the U.S., with remote-first firms and distributed teams in financial services, healthcare, and consumer lending posting openings steadily. Employers hiring remotely right now include Northstar Location Services, Canon, and Optum. Find a role that fits below and apply directly.
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Showing 4 of 18+ Remote Collections Representative jobs
About the role
Location: Remote – US
Schedule: M-F 8am- 4:30pm EST - one day/week 11:30 am -8pm EST
As a Patient Customer Service Representative - Collections, you will make an impact by assisting our clients' customers with their outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer relationships. You will be a valued member of the customer service team and work collaboratively with stakeholders and teams.
In this role, you will:
- Handle inbound calls as a representative of the hospital to arrange debt repayment based on the patient's financial situation and client repayment guidelines, using credit card, check, or obtained insurance. Record all updates and acquired information on accounts.
- Understand and utilize HIPAA and TCPA guidelines during each call.
- Ensure all required statements have been sent for accounts handled and request statements as necessary.
- Properly manage patient disputes by obtaining all pertinent information, noting the dispute on the account, and escalating to a supervisor as necessary.
- Assist in making outbound calls when required.
- Perform other activities and responsibilities as assigned.
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
High school diploma
Minimum one year’s experience in collections/self-pay in healthcare: working with patients
- Minimum one year’s experience in customer service in healthcare
These will help you stand out
- Minimum one year’s experience in Cerner
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation: Applications will be accepted until November 5th, 2026.
The annual salary for this position is between $16.00 - $19.00 depending on the experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting.
Cognizant reserves the right to modify this information at any time, subject to applicable law.
CogWW901
About the role
Location: Remote – US
Schedule: M-F 8am- 4:30pm EST - one day/week 11:30 am -8pm EST
As a Patient Customer Service Representative - Collections, you will make an impact by assisting our clients' customers with their outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer relationships. You will be a valued member of the customer service team and work collaboratively with stakeholders and teams.
In this role, you will:
- Handle inbound calls as a representative of the hospital to arrange debt repayment based on the patient's financial situation and client repayment guidelines, using credit card, check, or obtained insurance. Record all updates and acquired information on accounts.
- Understand and utilize HIPAA and TCPA guidelines during each call.
- Ensure all required statements have been sent for accounts handled and request statements as necessary.
- Properly manage patient disputes by obtaining all pertinent information, noting the dispute on the account, and escalating to a supervisor as necessary.
- Assist in making outbound calls when required.
- Perform other activities and responsibilities as assigned.
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
High school diploma
Minimum one year’s experience in collections/self-pay in healthcare: working with patients
- Minimum one year’s experience in customer service in healthcare
These will help you stand out
- Minimum one year’s experience in Cerner
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation: Applications will be accepted until November 5th, 2026.
The annual salary for this position is between $16.00 - $19.00 depending on the experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting.
Cognizant reserves the right to modify this information at any time, subject to applicable law.
CogWW901
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Find JobsRemote Collections Representative Job Market
Who's Hiring
Top Industries Hiring
- Hospitality & Tourism
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in remote collections representative jobs.
- 1-2 years of experience in collections, accounts receivable, or a related customer-facing role
- Working knowledge of the Fair Debt Collection Practices Act and relevant state regulations
- Proficiency with collections software platforms and customer relationship management tools
- Strong verbal communication skills with experience handling difficult or high-volume phone interactions
- High school diploma or GED required, with associate or bachelor's degree preferred by many employers
- Ability to meet monthly recovery quotas and performance metrics consistently
Tips for Your Remote Collections Representative Job Search
Apply early to remote roles that fit
Migrate Mate lists remote collections representative openings from across the U.S. in one place, so you can find roles that match your experience and apply directly. Remote postings often close faster than on-site ones, so act on a strong match quickly.
Prove async communication skills upfront
Remote collections work relies heavily on written follow-ups, email negotiations, and documented account notes. Include examples of written debtor correspondence or internal reporting in your application materials to show you can communicate clearly without face-to-face contact.
Document your remote collections setup
Remote employers in collections ask about your workspace, internet speed, and headset quality during screening. Mention your dedicated home office, wired or high-speed connection, and any USB headset or auto-dialer integration experience directly in your resume summary or cover letter.
Target sectors with distributed account portfolios
Healthcare revenue cycle companies, consumer lenders, and subscription billing firms run large account queues across multiple states, which makes remote collections representatives practical for them. Focusing your search on these sectors increases the share of remote-eligible postings you'll encounter.
Remote Collections Representative Jobs: Frequently Asked Questions
How do I get a remote collections representative job?
Remote collections representative roles go to candidates who can demonstrate self-direction, clear written communication, and comfort with collections software platforms like CUBS, DAKCS, or cloud-based dialer systems. Remote employers screen heavily for the ability to manage a portfolio of accounts without daily supervision, so highlight any experience hitting recovery targets independently. A home office setup and reliable internet connection are baseline expectations most remote postings state explicitly.
Which companies hire remote collections representatives?
Remote collections representative roles are posted by Northstar Location Services, Canon, and Optum and others right now, based on current remote listings on Migrate Mate as of November 2026. Hiring tends to concentrate at remote-first financial services firms, distributed healthcare revenue cycle operations, and consumer lending companies that run nationwide account portfolios without requiring staff in a central office.
Can you get a remote collections representative job with no experience?
Yes, but remote entry-level roles are harder to land because you'll need to manage accounts and hit targets without in-person coaching from day one. Remote-first consumer finance companies and healthcare billing firms occasionally post junior collections roles that provide structured training through video calls and digital resources. Showing comfort with CRM tools, a quiet dedicated workspace, and strong phone communication skills can substitute for direct collections experience on an application.
Do you need a degree for remote collections representative jobs?
Not always. Most remote employers focus on demonstrated results, such as recovery rate history or experience working a high-volume accounts queue, rather than formal education credentials. A high school diploma is typically the stated minimum, and candidates who can document consistent performance on collections metrics or proficiency with accounts-receivable software are competitive without a college degree.
Which industries hire the most remote collections representatives?
Most remote collections representative openings sit in Hospitality & Tourism and Banking & Financial Services, per current remote listings on Migrate Mate as of November 2026. Those sectors hire remotely because they manage large distributed account portfolios that don't require representatives to be physically co-located with clients or internal teams.
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Find roles that match your experience and apply in just a few clicks.
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