Collections Representative Jobs
Collections Representative jobs are open across financial services, healthcare, telecommunications, and retail, at every level from entry-level to senior and team lead, with specializations in medical billing, consumer debt, and commercial accounts. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 150+ Collections Representative jobs
Description
Performs all types of billing, collection and follow up functions for direct, third party and government patient accounts and serves as a resource and trainer to others in the area with minimal supervision. This individual is able to readily identify and respond to claim denial trends; postings error trends and/or complex inquiry calls for the purpose of routing. This individual identifies correct coding initiative via thorough research of the claim through use of available payer management guidelines and systems in order to maintain highest integrity of the Medical Group as well as to prevent filing deadline that would otherwise hinder revenue intake. This individual is responsible for analysis of various reporting to the appropriate leader to ensure compliance.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
2 years Patient Accounting experience in a physician office, hospital, or medical collections or equivalent knowledge and ability to execute essential functions of this job description.
Extensive Customer Service Skills as well as computer application.
Third party follow-up, government follow-up, patient collections, account resolution, billing, and/or cash applications.
Preferred Qualifications:
Coursework/Training: 1 year of college or Business experience.
Medical Business Office experience in a physician office or hospital.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Requsition ID: 467250
Company: Covenant Jobs
Job Category: Billing/Collections
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Admin Support
Department: 8002 CMG PHYSICIAN BILLING
Address: TX Lubbock 2215 Nashville Ave
Work Location: Covenant Medical Grp-Nashville Ave
Workplace Type: On-site
Pay Range: $16.14 - $24.69
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Description
Performs all types of billing, collection and follow up functions for direct, third party and government patient accounts and serves as a resource and trainer to others in the area with minimal supervision. This individual is able to readily identify and respond to claim denial trends; postings error trends and/or complex inquiry calls for the purpose of routing. This individual identifies correct coding initiative via thorough research of the claim through use of available payer management guidelines and systems in order to maintain highest integrity of the Medical Group as well as to prevent filing deadline that would otherwise hinder revenue intake. This individual is responsible for analysis of various reporting to the appropriate leader to ensure compliance.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
2 years Patient Accounting experience in a physician office, hospital, or medical collections or equivalent knowledge and ability to execute essential functions of this job description.
Extensive Customer Service Skills as well as computer application.
Third party follow-up, government follow-up, patient collections, account resolution, billing, and/or cash applications.
Preferred Qualifications:
Coursework/Training: 1 year of college or Business experience.
Medical Business Office experience in a physician office or hospital.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Requsition ID: 467250
Company: Covenant Jobs
Job Category: Billing/Collections
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Admin Support
Department: 8002 CMG PHYSICIAN BILLING
Address: TX Lubbock 2215 Nashville Ave
Work Location: Covenant Medical Grp-Nashville Ave
Workplace Type: On-site
Pay Range: $16.14 - $24.69
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
See All 150+ Collections Representative Jobs
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Find JobsCollections Representative Job Market
Who's Hiring
- America's Car-Mart15
- Marine Credit Union7
- Terminix4
- Quest Diagnostics4
- Northstar Location Services4
Top Industries Hiring
- Hospitality & Tourism
- Education
- Technology & Software
- Distribution & Wholesale
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in collections representative jobs.
- 1-2 years of experience in collections, accounts receivable, or a related customer-facing role
- Working knowledge of the Fair Debt Collection Practices Act and relevant state regulations
- Proficiency with collections software platforms and customer relationship management tools
- Strong verbal communication skills with experience handling difficult or high-volume phone interactions
- High school diploma or GED required, with associate or bachelor's degree preferred by many employers
- Ability to meet monthly recovery quotas and performance metrics consistently
Tips for Your Collections Representative Job Search
Tailor your resume to collection metrics
Collections employers want to see concrete performance data, so call out your recovery rates, average call volume, and portfolio size in your work history. Vague phrases like 'handled collections calls' get skipped. Numbers get interviews.
Target openings by debt type
Medical, consumer, and commercial collections each have different regulatory environments and skill expectations. Filter your search by industry so you're applying to roles that match what you've actually worked, rather than retraining on the employer's time.
Apply early to roles that fit
Migrate Mate lists collections representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight FDCPA knowledge on applications
Many applicants skip compliance fluency on their resume because it feels obvious in the field. Listing your working knowledge of the Fair Debt Collection Practices Act signals to hiring managers that you won't create legal exposure from day one.
Prepare role-specific examples for behavioral questions
Interviewers will ask how you handle a debtor who disputes a balance or becomes hostile. Rehearse two or three real situations with a clear outcome before your interview. Generic answers about 'staying calm' won't separate you from other candidates.
Negotiate using collections-specific benchmarks
When discussing compensation, anchor to the commission structure and bonus thresholds, not just base pay. Ask how performance is measured and what percentage of the team hit their target last quarter, so you understand the realistic earning picture before accepting.
Collections Representative Jobs: Frequently Asked Questions
Which companies are hiring the most collections representatives?
The companies hiring the most collections representatives right now include America's Car-Mart, Marine Credit Union, and Terminix, with the largest share of openings in Texas, Illinois, and California, based on current listings on Migrate Mate as of November 2026. Healthcare systems, financial institutions, and third-party collections agencies account for the majority of posted roles.
How many collections representative jobs are remote?
About 48% of collections representative openings are fully remote or hybrid as of November 2026, reflecting the role's shift toward call-center-style work that travels well to home offices. Consumer debt and medical billing collections tend to have the highest share of remote positions, while commercial and legal collections roles are more likely to require on-site presence.
How do you become a collections representative?
Most employers require a high school diploma and strong phone communication skills as a starting point. From there, you build familiarity with collections regulations, particularly the Fair Debt Collection Practices Act, through on-the-job training or self-study. Entry-level roles in customer service or accounts receivable give you the call-handling and documentation experience that collections managers look for when hiring.
Can you get a collections representative job with little or no experience?
Yes, many collections employers hire candidates with no direct collections background if you can demonstrate strong communication skills and comfort with high-volume phone work. Customer service, retail, or call center experience transfers well. Employers typically provide paid training on their collections software and compliance requirements, so they're often hiring for temperament and reliability as much as technical knowledge.
What does the collections representative interview process look like?
Most collections interviews start with a phone screen focused on your availability, communication style, and basic familiarity with debt recovery concepts. An in-person or video interview follows, where you'll answer behavioral questions about handling disputes and working under performance targets. Some employers include a brief role-play scenario to see how you handle a resistant debtor before extending an offer.
Where can I find and apply to collections representative jobs?
You can find and apply to collections representative jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your experience and specialty, then apply directly to each one that fits.
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