Mid Level Collections Representative Jobs
Mid level collections representative jobs go to professionals ready to own account portfolios end to end, resolve complex disputes independently, and guide junior staff through escalations. Openings cover on-site, remote, and hybrid settings across Education and Distribution & Wholesale, with employers like Northstar Location Services, UCLA Health, and Yamazen hiring at this level now.
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See related jobsSenior Credit & Collections Representative
The Credit and Collections Representative supports healthy cash flow and customer relationships by administering commercial credit and collections for Yamazen Inc. The role proactively identifies issues and takes action to maximize the efficiency and effectiveness of credit and collections management while continuously improving existing management practices. Working with customers and internal teams, this position evaluates risk, manages receivables, resolves complex account issues and drives timely payment.
Key Responsibilities
- Manage an assigned accounts receivable portfolio: review aging, prioritize risk, contact customers, secure and track payment commitments, document activity, and drive balances to timely resolution.
- Evaluate customer credit using applications, references, credit reports, payment history, and available financial information; recommend limits, terms, holds, releases, and other risk controls within established authority.
- Investigate and resolve billing disputes, deductions, short payments, unapplied cash, payment-application issues, and invoice or account discrepancies; coordinate root-cause correction with customers and internal teams.
- Monitor exposure, delinquency trends, promises to pay, and high-risk accounts; prepare aging and collection reports, escalate material risks, and recommend bad-debt, agency, legal, or other action for approval.
- Proactively identify process, system, and control issues; implement improvements, standardize workflows, maintain accurate records and procedures, and support policy and internal-control compliance.
- Serve as a senior resource by providing guidance and training, supporting audits and special projects, and maintaining professional customer relationships while protecting company interests.
Qualifications
- High school diploma or equivalent; equivalent relevant education and experience may be considered.
- Associate or bachelor's degree in Accounting, Finance, or Business; distribution or manufacturing, advanced Excel, INFOR, credit-reporting tools, or professional credit certification experience is preferred.
- Five or more years of business-to-business credit, collections, accounts receivable, or related experience with complex or high-value accounts.
- Commercial credit, collections, aging, cash application, billing, deductions, ERP/accounting systems, and Microsoft Excel and Outlook.
- Proactive judgment, analysis, negotiation, communication, accuracy, organization, and problem-solving; protects confidential information and resolves escalated issues independently.
Compensation and Benefits:
The estimated base pay for the position is typically between $28.85 - $33.66 (60-70k). The actual base pay for the position may be influenced by factors such as education, training skills, qualifications, competencies, years of experience, job-related knowledge, and scope of the role, and could be outside of the posted pay range. In addition to base pay, Yamazen Inc. provides a competitive compensation package including salary and semi-annual bonus opportunities. Employee benefits include COMPANY PAID medical, dental, vision, short- & long-term disability and life insurance within the first 60 days, 401K with company match, and more!
Time off: Vacation / Personal sick days / Company paid holidays
Misc: Flexible work hours, Bi-weekly catered lunches, New car discount program, Employee Assistance Program.
No phone calls please.
Yamazen is an equal opportunity employment company. All applicants are considered regardless of age, race, sex, color, national origin, religion, marital or veteran status, sexual orientation or any other protected status.
Senior Credit & Collections Representative
The Credit and Collections Representative supports healthy cash flow and customer relationships by administering commercial credit and collections for Yamazen Inc. The role proactively identifies issues and takes action to maximize the efficiency and effectiveness of credit and collections management while continuously improving existing management practices. Working with customers and internal teams, this position evaluates risk, manages receivables, resolves complex account issues and drives timely payment.
Key Responsibilities
- Manage an assigned accounts receivable portfolio: review aging, prioritize risk, contact customers, secure and track payment commitments, document activity, and drive balances to timely resolution.
- Evaluate customer credit using applications, references, credit reports, payment history, and available financial information; recommend limits, terms, holds, releases, and other risk controls within established authority.
- Investigate and resolve billing disputes, deductions, short payments, unapplied cash, payment-application issues, and invoice or account discrepancies; coordinate root-cause correction with customers and internal teams.
- Monitor exposure, delinquency trends, promises to pay, and high-risk accounts; prepare aging and collection reports, escalate material risks, and recommend bad-debt, agency, legal, or other action for approval.
- Proactively identify process, system, and control issues; implement improvements, standardize workflows, maintain accurate records and procedures, and support policy and internal-control compliance.
- Serve as a senior resource by providing guidance and training, supporting audits and special projects, and maintaining professional customer relationships while protecting company interests.
Qualifications
- High school diploma or equivalent; equivalent relevant education and experience may be considered.
- Associate or bachelor's degree in Accounting, Finance, or Business; distribution or manufacturing, advanced Excel, INFOR, credit-reporting tools, or professional credit certification experience is preferred.
- Five or more years of business-to-business credit, collections, accounts receivable, or related experience with complex or high-value accounts.
- Commercial credit, collections, aging, cash application, billing, deductions, ERP/accounting systems, and Microsoft Excel and Outlook.
- Proactive judgment, analysis, negotiation, communication, accuracy, organization, and problem-solving; protects confidential information and resolves escalated issues independently.
Compensation and Benefits:
The estimated base pay for the position is typically between $28.85 - $33.66 (60-70k). The actual base pay for the position may be influenced by factors such as education, training skills, qualifications, competencies, years of experience, job-related knowledge, and scope of the role, and could be outside of the posted pay range. In addition to base pay, Yamazen Inc. provides a competitive compensation package including salary and semi-annual bonus opportunities. Employee benefits include COMPANY PAID medical, dental, vision, short- & long-term disability and life insurance within the first 60 days, 401K with company match, and more!
Time off: Vacation / Personal sick days / Company paid holidays
Misc: Flexible work hours, Bi-weekly catered lunches, New car discount program, Employee Assistance Program.
No phone calls please.
Yamazen is an equal opportunity employment company. All applicants are considered regardless of age, race, sex, color, national origin, religion, marital or veteran status, sexual orientation or any other protected status.
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Find JobsMid Level Collections Representative Job Market
Who's Hiring
Top Industries Hiring
- Education
- Distribution & Wholesale
Mid Level Collections Representative Jobs: Frequently Asked Questions
How do I get a mid level collections representative job?
Position yourself around ownership and outcomes: highlight accounts you managed independently, recovery rates you improved, and compliance standards you upheld without close supervision. Tailor your resume to show depth in negotiation, dispute resolution, and familiarity with collections regulations like the Fair Debt Collection Practices Act. Employers at this level want proof you can work complex accounts and mentor others, so quantify your impact wherever you can.
Which companies hire mid level collections representatives?
Companies hiring mid level collections representatives right now include Northstar Location Services, UCLA Health, and Yamazen, based on current listings on Migrate Mate as of September 2026. Hiring at this level tends to come from financial services firms, healthcare billing departments, and large retail organizations that carry significant accounts receivable volume.
Are there remote mid level collections representative jobs?
Yes, though availability varies by employer and industry. About 60% of mid level collections representative openings are remote or hybrid as of September 2026, reflecting a broad shift toward flexible work in roles where phone and software-based contact is the primary workflow. Fully on-site positions remain common in healthcare and government-regulated collections environments.
How do I move up to a mid level collections representative role?
Getting to mid level means building a record of handling accounts with increasing complexity and less oversight over time. Focus on deepening your knowledge of collections regulations, demonstrating consistent recovery performance, and volunteering to take on harder accounts or assist newer colleagues. Employers promote or hire into mid level roles when they see someone who brings measurable results and operates reliably without step-by-step direction.
Which industries hire the most mid level collections representatives?
Mid Level collections representative roles concentrate in Education and Distribution & Wholesale, based on current listings on Migrate Mate as of September 2026. These sectors tend to generate high volumes of recurring receivables and regulatory complexity, creating consistent demand for experienced collectors who can manage escalations and maintain compliance independently.