Remote Credit Collector Jobs
Remote credit collector jobs are open across the U.S. at companies hiring fully distributed teams, from fintech startups to large-scale debt management firms. Employers hiring remotely right now include BCA Financial Services, USCB America, and Guidant Power, with openings concentrated in {{top_industries_phrase}}. Find a role that fits below and apply directly.
Find Remote Credit Collector JobsOverview
Showing 5 of 9+ Remote Credit Collector jobs
Description
Marketing Statement:
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.
Bring your insurance experience to PHLY and help protect the vehicles and collectibles our customers value most. Collector Vehicle, a division of PHLY Insurance, specializes in collector car and collectibles insurance and has served the collector community since 1976.
We’re looking for licensed insurance professionals to provide exceptional service while developing their sales and underwriting expertise. You’ll work with policyholders, agents, and brokers to answer coverage questions, service policies, evaluate risks, and quote and bind new business.
This virtual call center position may be performed fully remotely within the continental United States or in-office/hybrid from our Mount Laurel, NJ office.
The Opportunity:
We’re looking for licensed insurance professionals to join our virtual call center team. As a Collector Insurance Specialist, you’ll support policyholders, agents, and brokers with new and existing policies combining customer service, insurance expertise, and sales to deliver a positive experience.
Through training and hands-on experience, you’ll expand your product and underwriting knowledge and grow into quoting and binding new business. If you enjoy helping customers, solving problems, and working in a fast-paced environment, we’d love to hear from you.
In this role you will:
- Provide responsive, knowledgeable support to customers by phone and email
- Respond to customer inquiries about eligibility and coverage; quote and bind new business; process cancellations and non-renewals; and clarify billing questions
- Evaluate risk and determine eligibility within established underwriting guidelines
- Accurately document customer interactions and maintain policy information
- Handle a high volume of inbound calls and outbound customer follow-up
- Build strong customer relationships through prompt, accurate, and friendly service
Responsibilities:
- Deliver responsive, high-quality service to customers and brokers while building strong, trusted relationships
- Process and close new business sales, clearly communicating coverage options, program benefits, and value
- Service existing policies, including policy changes and other transactions within established underwriting authority
- Evaluate applications and risks to ensure appropriate coverage and pricing; escalate complex risks as needed
- Handle inbound customer calls and outbound follow-up to support sales and service needs
- Maintain accurate and timely documentation while following underwriting, compliance, and service standards
- Meet established sales, service, and production goals
Qualifications:
- High school diploma or equivalent; associate or bachelor’s degree preferred
- Active Property & Casualty (P&C) or Personal Lines insurance producer license in your state of residence
- Previous experience in a customer-facing insurance sales or service role; underwriting experience preferred
- Strong sales and customer service skills, with the ability to explain coverage, policy, and billing information clearly and confidently
- Strong communication and relationship-building skills with a focus on delivering a positive customer and broker experience
- Strong organization, attention to detail, and ability to manage multiple priorities and follow through in a fast-paced environment
- Collaborative, solutions-focused approach with strong problem-solving and critical-thinking skills
- Proficient computer skills; experience with Dynamics, Genesys, and Microsoft applications preferred
- Experience working in a hybrid or remote environment preferred
- Reliable high-speed internet
Compensation & Benefits:
Annual salary of $50,000–$55,000 annually, based on experience and qualifications, plus eligibility for overtime. Employees also have access to a comprehensive benefits package supporting health, financial wellness, and work-life balance, including medical, dental and vision coverage; FSA/HSA options; life insurance; retirement benefits and paid time off.
Weekly schedule: Full-time, 40 hours per week, Monday through Friday, with an occasional rotating Saturday (approximately every 4–6 weeks).
Bring your insurance expertise and help protect the vehicles and collectibles our customers value most. Collectors Vehicle collaborates with Condon Skelly, Heacock Classic and JC Taylor Insurance in collectibles and collector car insurance. Together, we work to "Embrace, Protect, and Expand the Collector Community"—a commitment to supporting enthusiasts, historians, and those who care for prized possessions. Join a team with a passion for the collector community and opportunities to grow as part of PHLY!
#LI-RD1
EEO Statement:
Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
Benefits:
We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.
Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx
Summary
The individual in this position will be a first point of contact for all customers, agents and brokers utilizing our call center. They will handle service updates, support or service issues as well as build customized policies for new business opportunities with the authority to exercise underwriting discretion within predetermined parameters.Description
Marketing Statement:
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.
Bring your insurance experience to PHLY and help protect the vehicles and collectibles our customers value most. Collector Vehicle, a division of PHLY Insurance, specializes in collector car and collectibles insurance and has served the collector community since 1976.
We’re looking for licensed insurance professionals to provide exceptional service while developing their sales and underwriting expertise. You’ll work with policyholders, agents, and brokers to answer coverage questions, service policies, evaluate risks, and quote and bind new business.
This virtual call center position may be performed fully remotely within the continental United States or in-office/hybrid from our Mount Laurel, NJ office.
The Opportunity:
We’re looking for licensed insurance professionals to join our virtual call center team. As a Collector Insurance Specialist, you’ll support policyholders, agents, and brokers with new and existing policies combining customer service, insurance expertise, and sales to deliver a positive experience.
Through training and hands-on experience, you’ll expand your product and underwriting knowledge and grow into quoting and binding new business. If you enjoy helping customers, solving problems, and working in a fast-paced environment, we’d love to hear from you.
In this role you will:
- Provide responsive, knowledgeable support to customers by phone and email
- Respond to customer inquiries about eligibility and coverage; quote and bind new business; process cancellations and non-renewals; and clarify billing questions
- Evaluate risk and determine eligibility within established underwriting guidelines
- Accurately document customer interactions and maintain policy information
- Handle a high volume of inbound calls and outbound customer follow-up
- Build strong customer relationships through prompt, accurate, and friendly service
Responsibilities:
- Deliver responsive, high-quality service to customers and brokers while building strong, trusted relationships
- Process and close new business sales, clearly communicating coverage options, program benefits, and value
- Service existing policies, including policy changes and other transactions within established underwriting authority
- Evaluate applications and risks to ensure appropriate coverage and pricing; escalate complex risks as needed
- Handle inbound customer calls and outbound follow-up to support sales and service needs
- Maintain accurate and timely documentation while following underwriting, compliance, and service standards
- Meet established sales, service, and production goals
Qualifications:
- High school diploma or equivalent; associate or bachelor’s degree preferred
- Active Property & Casualty (P&C) or Personal Lines insurance producer license in your state of residence
- Previous experience in a customer-facing insurance sales or service role; underwriting experience preferred
- Strong sales and customer service skills, with the ability to explain coverage, policy, and billing information clearly and confidently
- Strong communication and relationship-building skills with a focus on delivering a positive customer and broker experience
- Strong organization, attention to detail, and ability to manage multiple priorities and follow through in a fast-paced environment
- Collaborative, solutions-focused approach with strong problem-solving and critical-thinking skills
- Proficient computer skills; experience with Dynamics, Genesys, and Microsoft applications preferred
- Experience working in a hybrid or remote environment preferred
- Reliable high-speed internet
Compensation & Benefits:
Annual salary of $50,000–$55,000 annually, based on experience and qualifications, plus eligibility for overtime. Employees also have access to a comprehensive benefits package supporting health, financial wellness, and work-life balance, including medical, dental and vision coverage; FSA/HSA options; life insurance; retirement benefits and paid time off.
Weekly schedule: Full-time, 40 hours per week, Monday through Friday, with an occasional rotating Saturday (approximately every 4–6 weeks).
Bring your insurance expertise and help protect the vehicles and collectibles our customers value most. Collectors Vehicle collaborates with Condon Skelly, Heacock Classic and JC Taylor Insurance in collectibles and collector car insurance. Together, we work to "Embrace, Protect, and Expand the Collector Community"—a commitment to supporting enthusiasts, historians, and those who care for prized possessions. Join a team with a passion for the collector community and opportunities to grow as part of PHLY!
#LI-RD1
EEO Statement:
Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
Benefits:
We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.
Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx
Summary
The individual in this position will be a first point of contact for all customers, agents and brokers utilizing our call center. They will handle service updates, support or service issues as well as build customized policies for new business opportunities with the authority to exercise underwriting discretion within predetermined parameters.See All 9 Remote Credit Collector Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Credit Collector JobsRemote Credit Collector Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote credit collector jobs.
- Knowledge of the Fair Debt Collection Practices Act and consumer protection regulations
- Proficiency with collection software platforms such as CUBS, FACS, or Ontario Systems
- High school diploma or GED required, with some employers preferring an associate or bachelor's degree
- Strong verbal negotiation and de-escalation skills for handling disputes and payment arrangements
- Experience working a high-volume call queue and managing aged-accounts receivable portfolios
- Familiarity with skip tracing tools and credit reporting bureau processes
Tips for Your Remote Credit Collector Job Search
Apply early to remote roles that fit
Migrate Mate lists remote credit collector openings from across the U.S. in one place, so you can find roles that match your experience and apply directly without sorting through non-remote listings mixed in.
Show your remote work setup upfront
Remote employers want to know you can handle calls and account work without an office. Note your home setup, reliable internet, and any collections software you use independently in your resume summary or cover letter.
Highlight async communication in your resume
Remote credit collector teams rely on written updates in CRM notes, email escalations, and ticketing systems. Calling out your ability to document accounts clearly and hand off cases in writing signals you'll function well on a distributed team.
Prepare for remote interview compliance questions
Remote hiring managers for credit collector roles consistently ask how you handle FDCPA compliance without a supervisor nearby. Walk through your process for verifying debtor identity, documenting contacts, and flagging disputes before your interview.
Remote Credit Collector Jobs: Frequently Asked Questions
How do I get a remote credit collector job?
Remote credit collectors land roles by showing they can work without direct supervision and communicate clearly in writing. Remote employers screen for experience with collection software, comfort managing outbound call queues independently, and the ability to document account activity with precision. Demonstrating reliable follow-through on accounts and familiarity with skip-tracing tools gives candidates a real edge over those with generic collections experience.
Which companies hire remote credit collectors?
Employers currently hiring remote credit collectors include BCA Financial Services, USCB America, and Guidant Power, per current remote listings on Migrate Mate as of November 2026. Remote-first financial services firms, distributed debt recovery agencies, and healthcare revenue cycle companies account for the largest share of these openings.
Can you get a remote credit collector job with no experience?
Yes, but remote entry-level roles are harder to land because you're expected to manage your own workload from day one with minimal oversight. Remote-first agencies and healthcare billing companies are the most likely to hire entry-level candidates. Showing comfort with CRM tools, a home office setup, and any customer-facing or phone-based work helps substitute for direct collections experience.
Do you need a degree for remote credit collector jobs?
Not always. Most remote employers care more about demonstrated results, familiarity with collections software, and self-direction than a specific degree. Candidates who can show a history of meeting recovery targets, working independently, and handling compliance requirements like FDCPA guidelines regularly move past degree requirements in hiring decisions.
See All 9 Remote Credit Collector Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Credit Collector Jobs