Remote Customer Service Account Manager Jobs
Remote Customer Service Account Manager jobs are open across the U.S. at remote-first firms and distributed teams in sectors like software, insurance, and financial services. Companies hiring right now include FedEx Freight, TE Connectivity, and Armstrong World Industries. Scan the live roles below and apply to whichever ones fit.
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Job Overview
TE Connectivity Ltd. is a $16.3 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, shown in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 89,000 employees, including more than 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.
Job Requirements
Job Requirements
When every connection counts, TE’s Industrial & Commercial Transportation (ICT) business unit delivers reliable connectivity products designed to withstand harsh environmental conditions for on and off-highway vehicles and recreational transportation. As a world leader in rough and rugged connectivity, depend on TE’s ICT to provide innovative solutions for field applications where failure is not an option. Some of our key technologies include terminals and connectors, custom cable assemblies, relays and switching modules, inductive systems, and wire and cable.
- Responsible for proliferating the Industrial Commercial Transportation’s (ICT) product portfolio.
- Primary resource and principal point of contact within the assigned territory, responsible for advancing business objectives for TE and ICT.
- Partner with customers to identify, recommend and deliver products and solutions across new and existing applications.
- Collaborate with customers and internal stakeholders (product managers, engineers) to deliver solutions and support ICT’s next-generation technology roadmap.
- Identify new applications and customer requirements, including necessary product modifications and enhancements, and deliver on-site presentations and hands-on product training.
- Lead the technical elements of the sales cycle, from opportunity identification and solution development, demand creation, specification development, and post-sale technical support.
Location: Remote/Home office in Indiana, Iowa, Minnesota, Wisconsin
What your background should look like
- Understanding of assigned territory and market dynamics.
- College degree: BS degree in Engineering and/or Business preferred.
- Willingness to travel within region (approx. 50%-75%) and a valid U.S. driver’s license.
- The successful candidate will encompass the skills to successfully compete and thrive in a highly competitive market.
- A strong technical background (Technically Astute).
- Strong selling and presentation skills.
- A solutions-oriented individual capable of looking not only at the component requirement, but an understanding of the complete system to offer full-assembly solutions where possible.
- Strong customer focus and ability to advocate for the customer throughout all levels of management.
- Ability to engage with customer’s development engineers and purchasing personnel
- Strong time management skills required for this remote position.
- Excellent communications skills (verbal, written)
- Demonstrates adaptability to change priorities and strategies based on business conditions.
ABOUT TE CONNECTIVITY
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.
Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).
- Competitive base salary commensurate with experience: $128,200 - $192,300 (subject to change dependent on physical location)
- Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
- Total Compensation = Base Salary + Incentive(s) + Benefits
BENEFITS
- A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.
EOE, Including Disability/Vets
IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
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What Employers Look For
The qualifications that appear most often in remote customer service account manager jobs.
- Two or more years of experience in account management or customer service roles
- Proficiency with CRM software such as Salesforce or HubSpot
- Demonstrated ability to manage and retain a portfolio of client accounts
- Strong written and verbal communication skills for client-facing interactions
- Experience upselling or cross-selling products and services to existing clients
- Bachelor's degree in business, communications, or a related field
Tips for Your Remote Customer Service Account Manager Job Search
Show async communication skills up front
Remote customer service account managers live in email, Slack, and ticketing systems. Lead your resume and cover letter with specific examples of written client communication, async follow-up cadences, and CRM updates that resolved issues or retained accounts without a phone call.
Apply early to remote roles that fit
Migrate Mate lists remote customer service account manager openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Early applications on fresh postings consistently get more callbacks than those sent after a listing has been live for a week.
Demonstrate CRM and remote tool fluency
Name the platforms you know, Salesforce, HubSpot, Zendesk, or similar, directly in your resume's skills section. Remote employers screen for tool fluency early because onboarding time is compressed when teams are distributed and there's no desk-side training.
Prepare for async interview rounds
Many remote-first companies use recorded video or written assessment steps before a live interview. Practice delivering clear, structured answers about client retention situations, account escalation handling, and how you manage a book of business without in-person access to your team.
Remote Customer Service Account Manager Jobs: Frequently Asked Questions
How do I get a remote customer service account manager job?
Target remote-first companies and distributed teams that run their client relationships entirely online, since those employers are built for async work and hire for it. Remote hiring managers screen hard for written communication, CRM proficiency, and the ability to manage a client portfolio without in-person oversight. Candidates who document measurable retention or renewal results, and who can demonstrate async follow-through, consistently stand out.
Which companies hire remote customer service account managers?
Companies hiring remote customer service account managers right now include FedEx Freight, TE Connectivity, and Armstrong World Industries, based on current remote listings on Migrate Mate as of November 2026. Remote-first SaaS companies, distributed insurance carriers, and national financial services firms are among the most consistent hirers of this role across the U.S.
Can you get a remote customer service account manager job with no experience?
Yes, but remote entry roles are harder to land because employers expect you to manage client accounts independently from day one with minimal hand-holding. Remote-first startups and high-volume subscription businesses are the most likely to hire entry-level remotely. A portfolio of real client interactions, freelance account work, or strong written communication samples can substitute for formal experience and open doors.
Do you need a degree for remote customer service account manager jobs?
Not always. Remote employers in this role weigh demonstrated client management skills, CRM fluency, and a history of measurable account outcomes more heavily than credentials. A degree helps in regulated industries like insurance or financial services, but in SaaS and tech-services companies, results-driven experience with remote tools consistently carries more weight than a diploma.
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