Remote Customer Service Account Manager Jobs

Remote Customer Service Account Manager jobs are open across the U.S. at remote-first firms and distributed teams in sectors like software, insurance, and financial services. Companies hiring right now include FedEx Freight, TE Connectivity, and Armstrong World Industries. Scan the live roles below and apply to whichever ones fit.

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Overview

Open roles12
Top employerFedEx Freight
Top credentialBachelor's degree
Companies hiring3

Showing 5 of 12+ Remote Customer Service Account Manager jobs

Account Mgr IV - Remote - Midwest
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Added 1w ago
Account Mgr IV - Remote - Midwest
TE Connectivity
Moline, Illinois
Account Management
Business Development
Sales
$128k - $192k/yr
Remote (US)
Bachelor of Science
10,000+

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Account Mgr-LTL
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Added 1w ago
Account Mgr-LTL
FedEx Freight
North Arlington, New Jersey
Accounting
Compliance & Risk
Healthcare Administration
$101k - $130k/yr
Remote (US)
Bachelor's degree
10,000+

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ACCOUNT MGR III (Remote)
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Added 1w ago
ACCOUNT MGR III (Remote)
TE Connectivity
Atlanta, Georgia
Account Management
Business Development
Sales
$93k - $130k/yr
Remote (US)
Bachelor's degree in engineering
10,000+

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National Account Data Center Segment Mgr, West Job
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Added 2w ago
National Account Data Center Segment Mgr, West Job
Armstrong World Industries
Remote
Business Development
Marketing
Sales
$90k - $125k/yr
Remote (US)
Bachelor of Science
1,001-5,000

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National Account Data Center Segment Mgr, West
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Added 2w ago
National Account Data Center Segment Mgr, West
Armstrong World Industries
Lancaster, Pennsylvania
Business Development
Marketing
Sales
$90k - $125k/yr
Remote (US)
Bachelor of Science
1,001-5,000

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Remote Customer Service Account Manager Job Market

Who's Hiring

FedEx Freight5 open roles
TE Connectivity5 open roles
Armstrong World Industries2 open roles

What Employers Look For

The qualifications that appear most often in remote customer service account manager jobs.

  • Two or more years of experience in account management or customer service roles
  • Proficiency with CRM software such as Salesforce or HubSpot
  • Demonstrated ability to manage and retain a portfolio of client accounts
  • Strong written and verbal communication skills for client-facing interactions
  • Experience upselling or cross-selling products and services to existing clients
  • Bachelor's degree in business, communications, or a related field

Tips for Your Remote Customer Service Account Manager Job Search

Show async communication skills up front

Remote customer service account managers live in email, Slack, and ticketing systems. Lead your resume and cover letter with specific examples of written client communication, async follow-up cadences, and CRM updates that resolved issues or retained accounts without a phone call.

Apply early to remote roles that fit

Migrate Mate lists remote customer service account manager openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Early applications on fresh postings consistently get more callbacks than those sent after a listing has been live for a week.

Demonstrate CRM and remote tool fluency

Name the platforms you know, Salesforce, HubSpot, Zendesk, or similar, directly in your resume's skills section. Remote employers screen for tool fluency early because onboarding time is compressed when teams are distributed and there's no desk-side training.

Prepare for async interview rounds

Many remote-first companies use recorded video or written assessment steps before a live interview. Practice delivering clear, structured answers about client retention situations, account escalation handling, and how you manage a book of business without in-person access to your team.

Remote Customer Service Account Manager Jobs: Frequently Asked Questions

How do I get a remote customer service account manager job?

Target remote-first companies and distributed teams that run their client relationships entirely online, since those employers are built for async work and hire for it. Remote hiring managers screen hard for written communication, CRM proficiency, and the ability to manage a client portfolio without in-person oversight. Candidates who document measurable retention or renewal results, and who can demonstrate async follow-through, consistently stand out.

Which companies hire remote customer service account managers?

Companies hiring remote customer service account managers right now include FedEx Freight, TE Connectivity, and Armstrong World Industries, based on current remote listings on Migrate Mate as of November 2026. Remote-first SaaS companies, distributed insurance carriers, and national financial services firms are among the most consistent hirers of this role across the U.S.

Can you get a remote customer service account manager job with no experience?

Yes, but remote entry roles are harder to land because employers expect you to manage client accounts independently from day one with minimal hand-holding. Remote-first startups and high-volume subscription businesses are the most likely to hire entry-level remotely. A portfolio of real client interactions, freelance account work, or strong written communication samples can substitute for formal experience and open doors.

Do you need a degree for remote customer service account manager jobs?

Not always. Remote employers in this role weigh demonstrated client management skills, CRM fluency, and a history of measurable account outcomes more heavily than credentials. A degree helps in regulated industries like insurance or financial services, but in SaaS and tech-services companies, results-driven experience with remote tools consistently carries more weight than a diploma.

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