Remote Client Relations Associate Jobs
Remote client relations associate jobs are open across the U.S. in sectors like software, financial services, healthcare technology, and professional services, at remote-first companies and distributed teams that manage client relationships without a physical office. Employers hiring remotely right now include DESORT STAFFING, Aramark, and Arstrat. See the openings below and apply to the ones that match your experience.
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The Client Relations Coach is a key member of the Client Relations team, responsible for mentoring and coaching peers to drive performance, engagement, and professional growth. This role partners with leadership to foster a positive, collaborative team environment while delivering high-quality service to patients and clients.
This individual plays a critical role in supporting team development, improving processes, and maintaining compliance—all while embodying a culture of teamwork, integrity, and “ridiculously nice” service.
Key Responsibilities:
Coaching & Team Support
- Mentor and coach teammates to improve performance, skills, and compliance with processes
- Conduct call reviews, account reviews, and observations; provide actionable feedback
- Build strong relationships to support collaboration and trust across the team
- Assist with escalated calls and provide guidance on complex account situations
- Identify trends and recommend training, communication, or process improvements
- Support onboarding and integration of new hires
- Help drive engagement initiatives, recognition programs, and team-building activities
Patient & Client Service
- Handle inbound and outbound calls with patients regarding insurance and billing inquiries
- Collect and verify insurance, demographic, and account information
- Educate patients on healthcare billing, insurance processes, and financial options
- Research and resolve patient/client concerns using internal systems and tools
- Offer solutions that balance patient, client, and business needs
- Ensure compliance with all applicable laws, regulations, and company policies
- Route accounts or issues to appropriate departments when needed
Additional Responsibilities
- Support team leaders with daily operations and preparation for new hires
- Participate in projects, training, and non-dialing activities as assigned
- Take supervisor calls and assist specialists with account-related questions
- Maintain confidentiality and integrity in all interactions
- Complete required training and pursue ongoing professional development
- Set and work toward personal and professional growth goals
Qualifications:
Education
- Required: High School Diploma or GED
- Preferred: Associate degree or some college coursework
Experience
- 2+ years in customer service (contact center preferred)
- 2+ years working in a fast-paced, multi-tasking environment
- 1+ year mentoring or coaching peers (preferred)
- Experience supporting team development and learning culture (preferred)
- Healthcare revenue cycle, insurance, billing, or collections experience (preferred)
Skills & Competencies:
- Strong coaching, mentoring, and communication skills
- Ability to build relationships and foster teamwork
- Problem-solving and conflict resolution capabilities
- Adaptability and accountability in a dynamic environment
- Customer-focused mindset with a commitment to service excellence
- Process improvement mindset with attention to compliance
Technical Skills:
- Proficiency in Microsoft Office Suite
- Typing speed of 45+ WPM
- Experience with healthcare systems, CRM tools, or call center technology (preferred)
- Ability to navigate multiple systems simultaneously
Certifications (Preferred):
- Certified Revenue Cycle Specialist (CRCS) or working toward certification
Work Environment:
- Office/call center setting with moderate noise
- Regular sitting, speaking, typing, and computer use
- Occasional standing and walking
Benefits & Incentives:
- Comprehensive Health Benefits: Choose from a variety of medical, dental, and vision plans designed to support your overall well-being.
- Life & Disability Coverage: Receive company-paid Basic Life and AD&D insurance, short-term and long-term disability coverage, with the option to purchase additional voluntary Life and AD&D benefits.
- 401(k) Retirement Plan: Become eligible to participate in the company's 401(k) plan on the first day of the quarter following three months of continuous employment, with a company match to help you invest in your future.
- Paid Time Off: Begin accruing PTO on your first day of employment, promoting a healthy work-life balance from the start.
- Flexible Benefit Options: Tailor your benefits package with a variety of options to meet your individual and family needs.
GetixHealth/Americollect is an equal opportunity employer and participates in E-Verify.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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Who's Hiring
- DESORT STAFFING18
- Aramark1
- Arstrat1A
- UtiliSave1
- The Buzz HR1T
What Employers Look For
The qualifications that appear most often in remote client relations associate jobs.
- One to three years of customer-facing account management or client support experience
- Strong written and verbal communication skills for professional client correspondence
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Ability to manage multiple client accounts simultaneously and prioritize competing deadlines
- Bachelor's degree in business, communications, marketing, or a related field
- Experience handling client escalations and resolving service issues independently
Tips for Your Remote Client Relations Associate Job Search
Apply early to remote roles that fit
Migrate Mate lists remote client relations associate openings from across the U.S. in one place. Search the current listings, find roles that match your background, and apply directly before postings fill. Remote roles at distributed companies often move fast.
Show your async communication skills upfront
Remote client relations associates manage relationships almost entirely through email, chat, and CRM notes. Include specific examples in your resume and cover letter of how you have resolved client issues or built rapport through written channels, not just in person.
Demonstrate CRM fluency in your application materials
Remote employers expect you to work independently inside tools like Salesforce, HubSpot, or Zendesk from your first week. Name the platforms you have used and describe what you did inside them, logging interactions, tracking renewal dates, or escalating tickets, so hiring managers can picture you in the role.
Prepare for a remote-first interview format
Remote client relations associate interviews often use video calls and may include a written exercise simulating a client email or escalation scenario. Practice delivering clear, structured answers on camera and have a sample client response ready that shows your tone and judgment under pressure.
Remote Client Relations Associate Jobs: Frequently Asked Questions
How do I get a remote client relations associate job?
Target remote-first companies and distributed teams in SaaS, fintech, and healthcare technology, where client relations associates work entirely through digital channels. Remote employers screen heavily for written communication, self-direction, and comfort with async tools like CRMs and ticketing platforms. Candidates who show they can manage client relationships independently, without in-person oversight, stand out in remote hiring processes.
Which companies hire remote client relations associates?
Employers currently hiring remote client relations associates include DESORT STAFFING, Aramark, and Arstrat, per current remote listings on Migrate Mate as of November 2026. Remote-first software companies, distributed financial services firms, and healthcare technology platforms make up a large share of these openings, since their client bases are national and their teams are built to operate without central offices.
Can you get a remote client relations associate job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to manage client relationships independently from day one, with less hands-on supervision than an in-office environment provides. SaaS startups and smaller distributed teams are most likely to hire entry-level candidates remotely. Showing proficiency in CRM tools, strong written communication samples, and any customer-facing work, even from retail or freelance projects, opens those doors.
Do you need a degree for remote client relations associate jobs?
Not always. Remote employers in this role weigh demonstrated client-facing skills, written communication quality, and CRM experience more than a specific degree. Candidates who can show measurable results from past client or customer work, whether through a portfolio, case examples, or references, often compete effectively against degree holders when applying for remote client relations associate roles.
See All 29 Remote Client Relations Associate Jobs
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