Remote Member Experience Manager Jobs
Remote Member Experience Manager jobs are open across the U.S. at remote-first firms and distributed teams in sectors like health tech, fintech, SaaS, and membership-based organizations. Employers hiring remotely right now include Omada Health, CareSource, and Connection. See the openings below and apply to the ones that match your experience.
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Internship Program
The CareSource Intern is responsible for providing support on special projects, initiatives, and specific activities which will vary by assignment. We offer a 12-week, paid summer internship program for college students who want to separate themselves from the pack. This is an exciting opportunity to obtain real-world experience and prepare yourself for your career after college. The program offers:
- The opportunity to work on projects that truly impact the company
- Journey-to-the-Job seminars with CareSource leaders to network and learn about their career paths
- An assigned mentor and access to former interns who earned full-time positions with CareSource
- An opportunity to test what you have learned and discover where you want to go The satisfaction of working with smart and motivated people while building new skills
Essential Functions:
- Intern will support our CAHPS survey (Consumer Assessment of Healthcare Providers and Systems) efforts across Medicare, Medicaid and Marketplace
- Review and consolidate CAHPS survey results to identify trends, strengths, and areas for improvement in member and provider experience. Integrate competitor, geographic and population data to share enterprise and localized approaches to CAHPS strategies
- Collaborate with cross-functional teams and key stakeholders, supporting and participating with them in the design and implementation of strategies and initiatives that enhance member engagement and satisfaction based on insights derived from CAHPS data Prepare and present findings and recommendations to stakeholders, including senior leadership, to drive informed decision-making
Education and Experience:
- High School Diploma or equivalent is required Current Rising Junior or Senior in an accredited degree program or graduated within the last 6 months is required
Competencies, Knowledge and Skills:
- Proficient with Microsoft Office Suite to include Outlook, Word, Excel and PowerPoint
- Good written and verbal communication skills
- Ability to work in a fast-paced environment
- Ability to work independently and within a team environment
- Effective listening and critical thinking skills
- Dependable, flexible and ability to maintain confidential information Effective problem-solving skills with attention to detail
Licensure and Certification:
NoneWorking Conditions:
- General office environment; may be required to sit or stand for extended periods of time
- Personalized orientation and mentoring programs
- Company and job-specific training
- Feedback opportunities throughout your first 90 days
- Inclusive culture with employee resource groups
- Flexible work environment with remote opportunities and paid volunteer hours
- Performance and personal growth goals with defined success metrics
- Ongoing feedback process with your manager to discuss your progress and identify actions for continued growth
- Potential for internal and external training and development programs, stretch assignments, expanded responsibilities a nd more
Compensation Range:
$41,200.00 - $66,000.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
HourlyOrganization Level Competencies
Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.
#LI-JH1Brand=CareSource
Internship Program
The CareSource Intern is responsible for providing support on special projects, initiatives, and specific activities which will vary by assignment. We offer a 12-week, paid summer internship program for college students who want to separate themselves from the pack. This is an exciting opportunity to obtain real-world experience and prepare yourself for your career after college. The program offers:
- The opportunity to work on projects that truly impact the company
- Journey-to-the-Job seminars with CareSource leaders to network and learn about their career paths
- An assigned mentor and access to former interns who earned full-time positions with CareSource
- An opportunity to test what you have learned and discover where you want to go The satisfaction of working with smart and motivated people while building new skills
Essential Functions:
- Intern will support our CAHPS survey (Consumer Assessment of Healthcare Providers and Systems) efforts across Medicare, Medicaid and Marketplace
- Review and consolidate CAHPS survey results to identify trends, strengths, and areas for improvement in member and provider experience. Integrate competitor, geographic and population data to share enterprise and localized approaches to CAHPS strategies
- Collaborate with cross-functional teams and key stakeholders, supporting and participating with them in the design and implementation of strategies and initiatives that enhance member engagement and satisfaction based on insights derived from CAHPS data Prepare and present findings and recommendations to stakeholders, including senior leadership, to drive informed decision-making
Education and Experience:
- High School Diploma or equivalent is required Current Rising Junior or Senior in an accredited degree program or graduated within the last 6 months is required
Competencies, Knowledge and Skills:
- Proficient with Microsoft Office Suite to include Outlook, Word, Excel and PowerPoint
- Good written and verbal communication skills
- Ability to work in a fast-paced environment
- Ability to work independently and within a team environment
- Effective listening and critical thinking skills
- Dependable, flexible and ability to maintain confidential information Effective problem-solving skills with attention to detail
Licensure and Certification:
NoneWorking Conditions:
- General office environment; may be required to sit or stand for extended periods of time
- Personalized orientation and mentoring programs
- Company and job-specific training
- Feedback opportunities throughout your first 90 days
- Inclusive culture with employee resource groups
- Flexible work environment with remote opportunities and paid volunteer hours
- Performance and personal growth goals with defined success metrics
- Ongoing feedback process with your manager to discuss your progress and identify actions for continued growth
- Potential for internal and external training and development programs, stretch assignments, expanded responsibilities a nd more
Compensation Range:
$41,200.00 - $66,000.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
HourlyOrganization Level Competencies
Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.
#LI-JH1Brand=CareSource
See All 9 Remote Member Experience Manager Jobs
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Find JobsRemote Member Experience Manager Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in remote member experience manager jobs.
- Three or more years in member experience, customer success, or a related client-facing role
- Proven ability to analyze member satisfaction data and translate findings into program improvements
- Experience managing or improving onboarding workflows and renewal processes
- Proficiency with CRM platforms and applicant or member tracking systems
- Strong cross-functional communication skills to coordinate with product, marketing, and operations teams
- Bachelor's degree in business, communications, healthcare administration, or a related field
Tips for Your Remote Member Experience Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote member experience manager openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through location-filtered listings on general boards.
Show your async communication in writing
Remote member experience managers handle escalations, renewals, and onboarding entirely in writing. Include email or help-desk response samples in your application materials to show remote employers you can resolve issues clearly without real-time back-and-forth.
Name the remote tools you use daily
Remote hiring managers scan for Zendesk, Intercom, Salesforce, Gainsight, and similar platforms in your resume. List every CRM and member communication tool you've used and note the context, since distributed teams need people who ramp without IT hand-holding.
Prepare for async interview rounds
Many remote-first companies use recorded video or written take-home screens before a live call. Practice delivering concise, structured answers to questions like 'Walk me through how you'd handle a member churn risk remotely' so your async responses are as polished as your live ones.
Remote Member Experience Manager Jobs: Frequently Asked Questions
How do I get a remote member experience manager job?
Target remote-first companies and distributed teams in SaaS, health tech, fintech, and membership organizations, since those sectors hire member experience managers remotely most consistently. Remote employers screen heavily for written communication, async collaboration, and the ability to resolve member issues without in-person escalation paths. Demonstrating CRM proficiency, documented retention outcomes, and comfort with tools like Zendesk or Intercom gives you a clear edge over candidates without remote-specific evidence.
Which companies hire remote member experience managers?
Remote member experience manager roles are posted by Omada Health, CareSource, and Connection and others right now, based on current remote listings on Migrate Mate as of November 2026. Remote-first SaaS companies, distributed fintech firms, and membership-based organizations are the most consistent hirers of this role across fully remote and hybrid-remote arrangements.
Can you get a remote member experience manager job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to onboard and triage member issues independently from day one. Remote-first startups and early-stage membership platforms are your best entry point. Showing async communication samples, familiarity with CRM or ticketing tools, and any customer-facing volunteer or freelance work can substitute for formal experience when applying.
Do you need a degree for remote member experience manager jobs?
Not always. Many remote employers weigh demonstrated CRM skills, member retention results, and written communication ability over a specific degree. Candidates who can show measurable outcomes from prior customer or member-facing roles, even without a four-year degree, regularly compete for remote openings at remote-first companies and distributed membership organizations.
Which industries hire the most remote member experience managers?
The sectors hiring the most remote member experience managers are Technology & Software, based on current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed teams to serve large, geographically scattered member bases, making remote member experience managers a natural fit for their operating models.
See All 9 Remote Member Experience Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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