Remote Call Center Specialist Jobs
Remote Call Center Specialist jobs are in strong demand across the U.S., with remote-first firms and distributed customer service teams actively hiring for phone, chat, and omnichannel support roles. Industries from healthcare and financial services to retail and SaaS consistently post remote openings, and employers hiring right now include Oak Street Health, part of CVS Health, AT&T, and Maximus. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 107+ Remote Call Center Specialist jobs
Exceptional care starts with exceptional people.
For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.
Education
Required - Registered nurse diploma.
Preferred - Associate or bachelor' degree in nursing.
Work Experience
Required - 2 years of relevant experience.
Preferred - Pediatric and/or emergency department experience.
Telehealth nursing experience.
Certifications
Required - Current registered nurse (RN) license in state of practice.
Preferred - Certification in Telehealth Nursing.
Knowledge Skills and Abilities (KSAs)
Proficiency in using computers, software, and web-based applications.
Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Excellent interpersonal skills.
Good judgment skills and ability to handle difficult situations.
Excellent organizational skills and time management skills and ability to be self-directed.
Ability to work a flexible work schedule (e.g. 24/7, weekend, holiday, on call availability) and travel throughout and between facilities.
Job Duties
Triages symptom-based calls per approved protocols for patients.
Reports results through EPIC system for purposes of tracking and quality assessment.
Provides approved general health information to public caller, assessing needs for information by public callers, and provides information from approved sources.
Exhibits effective communication skills with patients, physicians and others, communicating in a professional, calm and positive manner.
Assumes responsibility for professional development and maintaining required clinical knowledge, technical skills, training, and credentials.
Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Performs other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties performed routinely require exposure to blood, body fluid and tissue..
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site.Individuals who reside in and will work from the following areas are not eligible for remote work position: California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, Virginia, Washington, D.C., and United States Minor Outlying Islands, or any location outside of the United States.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
Exceptional care starts with exceptional people.
For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.
Education
Required - Registered nurse diploma.
Preferred - Associate or bachelor' degree in nursing.
Work Experience
Required - 2 years of relevant experience.
Preferred - Pediatric and/or emergency department experience.
Telehealth nursing experience.
Certifications
Required - Current registered nurse (RN) license in state of practice.
Preferred - Certification in Telehealth Nursing.
Knowledge Skills and Abilities (KSAs)
Proficiency in using computers, software, and web-based applications.
Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Excellent interpersonal skills.
Good judgment skills and ability to handle difficult situations.
Excellent organizational skills and time management skills and ability to be self-directed.
Ability to work a flexible work schedule (e.g. 24/7, weekend, holiday, on call availability) and travel throughout and between facilities.
Job Duties
Triages symptom-based calls per approved protocols for patients.
Reports results through EPIC system for purposes of tracking and quality assessment.
Provides approved general health information to public caller, assessing needs for information by public callers, and provides information from approved sources.
Exhibits effective communication skills with patients, physicians and others, communicating in a professional, calm and positive manner.
Assumes responsibility for professional development and maintaining required clinical knowledge, technical skills, training, and credentials.
Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Performs other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties performed routinely require exposure to blood, body fluid and tissue..
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site.Individuals who reside in and will work from the following areas are not eligible for remote work position: California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, Virginia, Washington, D.C., and United States Minor Outlying Islands, or any location outside of the United States.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
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Find JobsRemote Call Center Specialist Job Market
Who's Hiring
- Oak Street Health, part of CVS Health51
- AT&T4
- Maximus4
- University of Utah4
- Ivy Health3
Top Industries Hiring
- Technology & Software
- Insurance
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in remote call center specialist jobs.
- High school diploma or GED with one or more years of customer service experience
- Proficiency with CRM platforms and call center software such as ticketing and telephony systems
- Strong verbal and written communication skills with professional phone etiquette
- Ability to meet call volume targets and maintain quality scores under performance metrics
- Experience handling inbound or outbound calls in a high-volume environment
- Familiarity with de-escalation techniques and complaint resolution procedures
Tips for Your Remote Call Center Specialist Job Search
Signal your remote readiness upfront
List your home office setup, internet speed, and any remote-specific tools you use, like Zoom, Slack, or Five9, directly in your resume summary. Remote call center employers filter fast, and showing you're already equipped removes a major screening hesitation.
Find remote openings in one place
Migrate Mate lists remote call center specialist roles from companies hiring across the U.S., so you can search current openings and apply directly to the ones that match your availability, sector preference, and experience level without jumping between platforms.
Highlight async communication in your application
Remote call center teams depend on written handoffs, ticket documentation, and chat-based escalations alongside phone work. Show you can communicate clearly in writing by keeping your cover letter concise, structured, and free of jargon, since remote managers read it as a live sample.
Prepare for a skills-based remote interview
Many remote call center employers conduct video interviews that include a live call simulation or a written scenario response. Practice narrating your troubleshooting process out loud, handling a frustrated-customer script, and typing responses quickly and accurately while speaking.
Remote Call Center Specialist Jobs: Frequently Asked Questions
How do I get a remote call center specialist job?
Target companies that run distributed customer service teams, since those employers already have the systems and culture for remote call center work. Remote hiring managers screen for self-direction, strong written and verbal communication, and familiarity with CRM platforms like Salesforce or Zendesk. Candidates who can demonstrate reliable home office setup, prior remote experience, and comfort handling queues independently move to the top of shortlists.
Which companies hire remote call center specialists?
Remote call center specialist roles are posted by Oak Street Health, part of CVS Health, AT&T, and Maximus and others right now, based on current remote listings on Migrate Mate as of November 2026. Remote-first insurers, healthcare networks, fintech firms, and subscription-based SaaS companies are among the most consistent hirers, as their distributed customer service models are built around remote agents.
Can you get a remote call center specialist job with no experience?
Yes, but remote entry-level roles are more competitive because employers expect you to onboard and manage your workload independently from day one. Companies that hire entry-level remote agents tend to offer structured digital training programs. You can strengthen your candidacy by completing customer service certifications, documenting any retail or support volunteer work, and highlighting strong written communication skills in your application.
Do you need a degree for remote call center specialist jobs?
Not always. Most remote employers care more about communication skills, software proficiency, and customer service experience than a formal degree. What opens doors is demonstrating you can handle call volume, resolve issues calmly, and use ticketing or CRM tools effectively. A high school diploma is a common baseline, but candidates who show real results in prior support roles consistently advance without a college degree.
Which industries hire the most remote call center specialists?
The sectors hiring the most remote call center specialists are Technology & Software, Insurance, and Consulting & Professional Services, based on current remote listings on Migrate Mate as of November 2026. These industries rely on large distributed support teams to handle high inbound contact volumes across time zones without requiring agents to be in a central office.
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