Remote Customer Success Consultant Jobs
Remote customer success consultant jobs are in active demand across the U.S., with remote-first firms and distributed teams hiring for this role in software, fintech, and healthcare. Employers hiring remotely right now include eAssist, Stampli, and ReSource Pro. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 8+ Remote Customer Success Consultant jobs
Job Overview:
Remote position where you would review and execute the billing, claims, and payment processes for Multi-Site clients to help departments resolve their revenue cycle challenges. As the DSO Success Consultant, you will work directly with our Multi-Site Practices to understand and support their existing processes to manage accounts, while providing expert-level support and communication to help improve insurance collections.
Schedule: Monday–Friday, 8 AM–5 PM or 9 AM–6 PM
Location: 100% Remote
Key Responsibilities:
- Manage and facilitate revenue cycle workflow for Multi-Site client base
- Primarily manage insurance payment posting
- Manage claims, denials, rejections, A/R aging, EFTs, underpayments, and collections. Denials and Claim Adjudication whenever necessary or within the parameters of the client’s needs
- Operate within the dental industry’s Best Practices when managing accounts
- Must respect and maintain confidentiality following strict HIPAA/PHI regulations.
- Ensure maintenance and retention of clients by meeting all Brand Promise Expectations
- Ensure the highest level of customer service by demonstrating thorough knowledge of Dental Revenue workflows and effective communication
- Notify and document challenges and opportunities for improvement to review with your DSO Team Leader and Regional Leader
- Attend all team meetings, Office and DSO Team Leader 1:1 when scheduled
- Other duties as assigned
Qualification/Requirements:
- MUST HAVE DENTAL BILLING EXPERIENCE
- Full daytime availability
- Two (2) years dental knowledge - 2-3 years of progressive dental claims management, streamlined billing processes and/or Dental Front Office experience a plus.
- Meet the IT requirements
- Professionalism - Demonstrate professional behavior and should consistently be at the high-end of meeting expectations or consistently exceeding expectations.
- All Encompassing Role - Will require candidates to perform duties that include all areas of Revenue Cycle Management in order to meet the needs of the practices we service. Ideal candidates should exhibit a high interest in learning new programs and Practice Management Software.
- Denti-CAL - Experience is a bonus/preferred.
Compensation:
$17.50 per hour + POTENTIAL monthly bonus.
Candidates with AxiUm PMS experience: $ 20 per hour + POTENTIAL monthly bonus.
Travel/Physical Demands:
100% Remote with little to no travel.
Location Requirement: This is a 100% remote U.S.-based position with little to no travel. Candidates must reside within the United States. We are currently unable to hire applicants residing in Arizona, California, Colorado, Massachusetts, Washington, or Washington D.C. for this position.Who We Are
eAssist is the nation's leading dental billing company, serving more than 3,000 dental practices with expert revenue cycle management solutions. We are proud to be recognized as a 2026 Top Workplace, 2025 Great Place to Work, an Inc. 5000 fastest-growing company for eight consecutive years, and we were also recently awarded #10 of Fortune's Great Place to Work for medium-sized Health Care and Biopharma!
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Job Overview:
Remote position where you would review and execute the billing, claims, and payment processes for Multi-Site clients to help departments resolve their revenue cycle challenges. As the DSO Success Consultant, you will work directly with our Multi-Site Practices to understand and support their existing processes to manage accounts, while providing expert-level support and communication to help improve insurance collections.
Schedule: Monday–Friday, 8 AM–5 PM or 9 AM–6 PM
Location: 100% Remote
Key Responsibilities:
- Manage and facilitate revenue cycle workflow for Multi-Site client base
- Primarily manage insurance payment posting
- Manage claims, denials, rejections, A/R aging, EFTs, underpayments, and collections. Denials and Claim Adjudication whenever necessary or within the parameters of the client’s needs
- Operate within the dental industry’s Best Practices when managing accounts
- Must respect and maintain confidentiality following strict HIPAA/PHI regulations.
- Ensure maintenance and retention of clients by meeting all Brand Promise Expectations
- Ensure the highest level of customer service by demonstrating thorough knowledge of Dental Revenue workflows and effective communication
- Notify and document challenges and opportunities for improvement to review with your DSO Team Leader and Regional Leader
- Attend all team meetings, Office and DSO Team Leader 1:1 when scheduled
- Other duties as assigned
Qualification/Requirements:
- MUST HAVE DENTAL BILLING EXPERIENCE
- Full daytime availability
- Two (2) years dental knowledge - 2-3 years of progressive dental claims management, streamlined billing processes and/or Dental Front Office experience a plus.
- Meet the IT requirements
- Professionalism - Demonstrate professional behavior and should consistently be at the high-end of meeting expectations or consistently exceeding expectations.
- All Encompassing Role - Will require candidates to perform duties that include all areas of Revenue Cycle Management in order to meet the needs of the practices we service. Ideal candidates should exhibit a high interest in learning new programs and Practice Management Software.
- Denti-CAL - Experience is a bonus/preferred.
Compensation:
$17.50 per hour + POTENTIAL monthly bonus.
Candidates with AxiUm PMS experience: $ 20 per hour + POTENTIAL monthly bonus.
Travel/Physical Demands:
100% Remote with little to no travel.
Location Requirement: This is a 100% remote U.S.-based position with little to no travel. Candidates must reside within the United States. We are currently unable to hire applicants residing in Arizona, California, Colorado, Massachusetts, Washington, or Washington D.C. for this position.Who We Are
eAssist is the nation's leading dental billing company, serving more than 3,000 dental practices with expert revenue cycle management solutions. We are proud to be recognized as a 2026 Top Workplace, 2025 Great Place to Work, an Inc. 5000 fastest-growing company for eight consecutive years, and we were also recently awarded #10 of Fortune's Great Place to Work for medium-sized Health Care and Biopharma!
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See All 8 Remote Customer Success Consultant Jobs
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Find JobsRemote Customer Success Consultant Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote customer success consultant jobs.
- Two or more years of experience in customer success, account management, or a client-facing SaaS role
- Proficiency with CRM and customer success platforms such as Salesforce, Gainsight, or Totango
- Demonstrated ability to manage a portfolio of accounts and drive retention and expansion revenue
- Strong written and verbal communication skills for executive-level stakeholder engagement
- Experience conducting quarterly business reviews and building success plans with customers
- Bachelor's degree in business, communications, or a related field, or equivalent work experience
Tips for Your Remote Customer Success Consultant Job Search
Prove async communication skills upfront
Remote customer success roles run on written updates, Slack threads, and recorded walkthroughs. Include examples in your application materials of customer communications you've written, handoff notes, or onboarding docs that worked without a follow-up call to clarify.
Apply early to remote roles that fit
Migrate Mate lists remote customer success consultant openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated postings.
Target remote-first companies specifically
Companies built as remote-first have established workflows, tooling, and management expectations for distributed customer success. Look for firms that publicly reference tools like Gainsight, Intercom, or Notion in their job descriptions, since these signal a functioning async culture.
Prepare for remote interview formats
Remote hiring teams often assess written communication directly, sending a scenario or take-home prompt before the final interview. Practice writing concise, structured responses to customer escalation scenarios so you're ready to show your thinking in writing, not just over video.
Remote Customer Success Consultant Jobs: Frequently Asked Questions
How do I get a remote customer success consultant job?
Target companies that already run distributed teams, since they have built processes for remote customer success and won't ask you to prove the model works. Remote employers screen heavily for async communication skills, self-direction, and your ability to manage a customer portfolio without daily in-person oversight. A history of owning outcomes independently, even in an adjacent role, gives you a clear edge over candidates who need structured office environments.
Which companies hire remote customer success consultants?
Employers currently hiring remote customer success consultants include eAssist, Stampli, and ReSource Pro, per current remote listings on Migrate Mate as of November 2026. Remote-first SaaS companies, distributed fintech platforms, and healthcare technology firms are the most consistent sources of remote openings for this role.
Can you get a remote customer success consultant job with no experience?
Yes, but remote entry roles are harder to land because employers expect you to manage customer relationships independently from day one with minimal hand-holding. Smaller remote-first startups are your most realistic entry point, since they often hire for potential. Showing strong written communication, familiarity with CRM tools, and any evidence of customer-facing work, even volunteer or freelance, makes a real difference.
Do you need a degree for remote customer success consultant jobs?
Not always. Remote employers in this role weigh demonstrated customer outcomes, CRM proficiency, and communication quality more heavily than a specific credential. A degree can help you clear an initial resume filter at larger companies, but candidates who can show measurable retention improvements or successful onboarding work consistently compete for remote roles regardless of educational background.
See All 8 Remote Customer Success Consultant Jobs
Find roles that match your experience and apply in just a few clicks.
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