Remote Vice President of Customer Service Jobs
Remote Vice President of Customer Service jobs are open across the U.S. at remote-first firms and distributed teams in sectors like SaaS, fintech, healthcare technology, and e-commerce. Employers hiring remotely right now include Pacvue, Everforth TopBloc, and Plume. See the openings below and apply to the ones that match your experience.
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Showing 5 of 13+ Remote Vice President of Customer Service jobs
CHICAGO, IL OR REMOTE
Everforth TopBloc is a Workday boutique partner firm that provides fixed-time, fixed-price Workday deployment services and on-demand Workday support. Using our internal proprietary tool we are able to quickly implement Workday Human Capital Management, Payroll, and Financials business processes and technology, letting our customers focus on their business while they gain immediate value. Once live, we also provide expertise and resources as needed to support the customer’s individual Workday solution.
Everforth TopBloc is committed to providing employees with an environment that provides continuous learning, career development, and a sense of belonging. We are looking for a Vice President of Customer Base Sales - Large Enterprise who is passionate about working in a collaborative environment and has the ambition to be a driver for success.
Requirements (What We’re Looking For):
- 5+ years of experience selling Workday solutions and/or Workday Professional Services, or a combined 5+ years with Workday and comparable enterprise technologies (Required)
- 5+ years of sales experience in a professional services organization or 5+ years of experience in Consulting Delivery in an enterprise-class customer environment (Required)
- Extensive sales experience within the Workday Large Enterprise space or similar enterprise segments (Required)
- Broad knowledge of HCM and Financial Management solutions and delivery
- Excellent selling and sales strategy skills, including the ability to close opportunities
- Proven history of overachieving sales quota
- Experience supporting a large geographical sales territory
- Ability to work with customers and internal team members to estimate services needed Exceptional presentation skills with the ability to present to all organizational levels
Responsibilities (What You’ll Do):
- Develop and maintain strong relationships with Everforth TopBloc’s existing client base to grow revenue and identify new opportunities to expand the current partnership through Phase X, Payroll Managed Services and AMS/Post Production services.
- Partner closely with Workday’s field Customer Base sales organization to identify new opportunities and co-selling strategies, for further pipeline development
- Manage sales cycles by coordinating with both prospects and internal staff
- Execute on concurrent sales cycles, while maintaining accuracy and effectiveness
- Manage services statement-of-work and contracting process
- Manage and run all prospects and sales leads
- Work with the internal Everforth TopBloc team to develop estimates for future work and projects
- Protect and grow the business while managing a quarterly sales quota
- Report on the status of sales processes with regards to both existing and potential customers on a regular basis
- Provide support for marketing events and activities
- Manage multiple projects and initiatives simultaneously Flexibility to travel when necessary for customer/prospect/Workday meetings
Physical Requirements:
Benefits (What We’re Offering):
- Competitive base salary with additional commission compensation
- Health, Dental, Vision, Disability, and Basic Life Insurance coverage
- Additional voluntary life insurance available
- Paid Parental Leave & Pregnancy Related Medical Leave
- Generous paid sick leave
- Unlimited PTO
- Monthly wellness/gym subsidy
- Monthly phone subsidy
- 401 (k) and ROTH retirement savings plan with matching
- Employee Assistance Program
- Company sponsored volunteer opportunities, LinkedIn Learning access, company and team outings Adoption Assistance
Everforth TopBloc is an Equal Opportunity Employer
#LI-REMOTE
The hiring base pay range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Everforth TopBloc, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hiring range salary is $170,000 - $200,000.
CHICAGO, IL OR REMOTE
Everforth TopBloc is a Workday boutique partner firm that provides fixed-time, fixed-price Workday deployment services and on-demand Workday support. Using our internal proprietary tool we are able to quickly implement Workday Human Capital Management, Payroll, and Financials business processes and technology, letting our customers focus on their business while they gain immediate value. Once live, we also provide expertise and resources as needed to support the customer’s individual Workday solution.
Everforth TopBloc is committed to providing employees with an environment that provides continuous learning, career development, and a sense of belonging. We are looking for a Vice President of Customer Base Sales - Large Enterprise who is passionate about working in a collaborative environment and has the ambition to be a driver for success.
Requirements (What We’re Looking For):
- 5+ years of experience selling Workday solutions and/or Workday Professional Services, or a combined 5+ years with Workday and comparable enterprise technologies (Required)
- 5+ years of sales experience in a professional services organization or 5+ years of experience in Consulting Delivery in an enterprise-class customer environment (Required)
- Extensive sales experience within the Workday Large Enterprise space or similar enterprise segments (Required)
- Broad knowledge of HCM and Financial Management solutions and delivery
- Excellent selling and sales strategy skills, including the ability to close opportunities
- Proven history of overachieving sales quota
- Experience supporting a large geographical sales territory
- Ability to work with customers and internal team members to estimate services needed Exceptional presentation skills with the ability to present to all organizational levels
Responsibilities (What You’ll Do):
- Develop and maintain strong relationships with Everforth TopBloc’s existing client base to grow revenue and identify new opportunities to expand the current partnership through Phase X, Payroll Managed Services and AMS/Post Production services.
- Partner closely with Workday’s field Customer Base sales organization to identify new opportunities and co-selling strategies, for further pipeline development
- Manage sales cycles by coordinating with both prospects and internal staff
- Execute on concurrent sales cycles, while maintaining accuracy and effectiveness
- Manage services statement-of-work and contracting process
- Manage and run all prospects and sales leads
- Work with the internal Everforth TopBloc team to develop estimates for future work and projects
- Protect and grow the business while managing a quarterly sales quota
- Report on the status of sales processes with regards to both existing and potential customers on a regular basis
- Provide support for marketing events and activities
- Manage multiple projects and initiatives simultaneously Flexibility to travel when necessary for customer/prospect/Workday meetings
Physical Requirements:
Benefits (What We’re Offering):
- Competitive base salary with additional commission compensation
- Health, Dental, Vision, Disability, and Basic Life Insurance coverage
- Additional voluntary life insurance available
- Paid Parental Leave & Pregnancy Related Medical Leave
- Generous paid sick leave
- Unlimited PTO
- Monthly wellness/gym subsidy
- Monthly phone subsidy
- 401 (k) and ROTH retirement savings plan with matching
- Employee Assistance Program
- Company sponsored volunteer opportunities, LinkedIn Learning access, company and team outings Adoption Assistance
Everforth TopBloc is an Equal Opportunity Employer
#LI-REMOTE
The hiring base pay range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Everforth TopBloc, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hiring range salary is $170,000 - $200,000.
See All 13 Remote Vice President of Customer Service Jobs
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Find JobsRemote Vice President of Customer Service Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in remote vice president of customer service jobs.
- 10 or more years of progressive customer service leadership experience
- Proven experience managing large, multi-site or omnichannel service operations
- Strong command of CX platforms, contact center technology, and ATS tools
- Bachelor's degree in business, communications, or a related field required
- Experience defining and tracking KPIs such as CSAT, NPS, and first-contact resolution
- Demonstrated ability to lead organizational change and cross-functional alignment
Tips for Your Remote Vice President of Customer Service Job Search
Show your async leadership style clearly
Remote employers want to know you can direct a CX organization without daily standups. Include examples of written strategy docs, async team updates, or Loom-style video communication you've used to lead distributed support teams effectively.
Quantify distributed team outcomes on your resume
Remote hiring managers for VP roles focus on what you moved: CSAT scores, ticket resolution rates, churn impact, or team headcount you scaled. Lead every bullet with a metric tied to a remote or multi-site team you owned.
Apply early to remote roles that fit
Migrate Mate lists remote vice president of customer service openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through location-filtered listings.
Prepare for remote executive interview formats
Remote VP interviews often include panel calls across time zones, async take-home assessments, and written case studies. Practice articulating your CX philosophy clearly in writing and presenting data-backed decisions over video without in-room presence to reinforce your points.
Remote Vice President of Customer Service Jobs: Frequently Asked Questions
How do I get a remote vice president of customer service job?
Remote employers hiring at this level screen heavily for autonomous leadership, since you'll be directing CX teams without in-person oversight. Prioritize demonstrating async communication skills, experience managing distributed support teams, and measurable results like CSAT improvement or churn reduction. Remote-first companies and high-growth SaaS firms are the most consistent hirers, and candidates who can show they've led remote teams before move fastest through their processes.
Which companies hire remote vice president of customer services?
Remote vice president of customer service roles are posted by Pacvue, Everforth TopBloc, and Plume and others right now, based on current remote listings on Migrate Mate as of November 2026. The strongest demand comes from remote-first software companies, distributed fintech firms, and digital health organizations that run customer operations entirely across time zones.
Can you get a remote vice president of customer service job with no experience?
Yes, but remote VP roles require demonstrated leadership because self-direction is assumed from day one. Remote-first startups and scaleups are more open to candidates stepping up from senior manager or director roles. Showing you've owned customer experience metrics, managed multi-tier teams, and communicated strategy in writing will carry more weight than a traditional career ladder when no prior VP title exists on your resume.
Do you need a degree for remote vice president of customer service jobs?
Not always. Remote employers at this level weigh results over credentials, so a strong record of building and scaling CX teams, improving retention, and driving operational efficiency often matters more than a specific degree. That said, a bachelor's in business, communications, or a related field can help in more traditional industries, while tech and SaaS companies tend to focus almost entirely on outcomes and leadership impact.
Which industries hire the most remote vice president of customer services?
Most remote vice president of customer service openings sit in Technology & Software, per current remote listings on Migrate Mate as of November 2026. These sectors hire at this level remotely because their customer operations are already distributed across regions and time zones, making centralized in-office leadership impractical.
See All 13 Remote Vice President of Customer Service Jobs
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