Remote Field Service Supervisor Jobs
Remote Field Service Supervisor jobs are open across the U.S. in sectors like telecommunications, utilities, industrial equipment, and field-based technology services, where distributed teams manage technicians and contractors without a central office. Companies hiring remotely for this role right now include Thermo Fisher Scientific and Eos Energy Storage. See the openings below and apply to the ones that match your experience.
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Showing 5 of 6+ Remote Field Service Supervisor jobs
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Discover Impactful Work
As a Field Service Supervisor at Thermo Fisher Scientific, you will guide and support a team of skilled field service engineers while ensuring exceptional service delivery to our customers. This role combines leadership with technical expertise, promoting operational excellence and customer satisfaction. You will coordinate service activities, manage team performance, and maintain strong relationships with customers and internal stakeholders. You'll contribute to meaningful impact by enabling our customers to make the world healthier, cleaner, and safer.
Location
This is a remote role primarily supporting the Maryland/DC area and will require 50% travel within assigned territory. Relocation assistance is not provided.
A Day in the Life:
- Lead, mentor, and develop a team of field service engineers
- Coordinate daily service operations and ensure timely issue resolution
- Oversee complex troubleshooting and repair of advanced systems
- Monitor and manage service KPIs, performance metrics, and quality standards
- Build and maintain strong customer relationships
- Ensure compliance with safety protocols, regulatory requirements, and quality systems
- Partner with cross-functional teams to support operational goals
- Drive continuous improvement initiatives to enhance service delivery
- Support workforce planning, scheduling, and territory management
Keys to Success
Education
BS or graduate degree in Sciences, Engineering, Electronics, or equivalent experience
Experience
- Prior experience in leading, managing, and developing a team of highly skilled engineers preferred
- Proven ability to facilitate, develop, and strengthen customer relationships and drive high levels of customer satisfaction
- Experience managing schedules, tracking service activities, assisting parts inventory management, and driving revenue objectives
- Serve as a technical resource to the team, supporting the diagnosis and resolution of complex customer issues using instrument performance reports, field representative documentation, and diagnostic data
- Demonstrated ability to coordinate problem resolution with factory engineering, customer service, and other personnel to expedite repairs
- Prior experience in identifying and communicating recurring technical issues and trends that affect future design, production, service, and maintenance processes, and recommend modifications and feedback to eliminate future problems
- Experience ensuring the timely and accurate completion of team administrative and compliance requirements, including training, service reports, expense reporting, vehicle documentation, and other required records
Skills & Abilities
- Strong communication skills between the customer and the company to help ensure effective service is provided
- Ability to work outside regular business hours and/or on-call work
- Ability to travel overnight within regional territory monthly
- Intensity, focus, and determination to drive success
- Strong organizational skills and attention to detail
Other
- Must be legally authorized to work in the United States without sponsorship now or in the future
- Must be able to pass a comprehensive background check and drug screen
- Valid driver's license
- This role requires regular access to government customer sites. The successful candidate must be able to meet applicable customer and site-specific identification, screening, and security access requirements.
Compensation and Benefits
The salary range estimated for this position based in Maryland is $83,300.00–$115,000.00.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Discover Impactful Work
As a Field Service Supervisor at Thermo Fisher Scientific, you will guide and support a team of skilled field service engineers while ensuring exceptional service delivery to our customers. This role combines leadership with technical expertise, promoting operational excellence and customer satisfaction. You will coordinate service activities, manage team performance, and maintain strong relationships with customers and internal stakeholders. You'll contribute to meaningful impact by enabling our customers to make the world healthier, cleaner, and safer.
Location
This is a remote role primarily supporting the Maryland/DC area and will require 50% travel within assigned territory. Relocation assistance is not provided.
A Day in the Life:
- Lead, mentor, and develop a team of field service engineers
- Coordinate daily service operations and ensure timely issue resolution
- Oversee complex troubleshooting and repair of advanced systems
- Monitor and manage service KPIs, performance metrics, and quality standards
- Build and maintain strong customer relationships
- Ensure compliance with safety protocols, regulatory requirements, and quality systems
- Partner with cross-functional teams to support operational goals
- Drive continuous improvement initiatives to enhance service delivery
- Support workforce planning, scheduling, and territory management
Keys to Success
Education
BS or graduate degree in Sciences, Engineering, Electronics, or equivalent experience
Experience
- Prior experience in leading, managing, and developing a team of highly skilled engineers preferred
- Proven ability to facilitate, develop, and strengthen customer relationships and drive high levels of customer satisfaction
- Experience managing schedules, tracking service activities, assisting parts inventory management, and driving revenue objectives
- Serve as a technical resource to the team, supporting the diagnosis and resolution of complex customer issues using instrument performance reports, field representative documentation, and diagnostic data
- Demonstrated ability to coordinate problem resolution with factory engineering, customer service, and other personnel to expedite repairs
- Prior experience in identifying and communicating recurring technical issues and trends that affect future design, production, service, and maintenance processes, and recommend modifications and feedback to eliminate future problems
- Experience ensuring the timely and accurate completion of team administrative and compliance requirements, including training, service reports, expense reporting, vehicle documentation, and other required records
Skills & Abilities
- Strong communication skills between the customer and the company to help ensure effective service is provided
- Ability to work outside regular business hours and/or on-call work
- Ability to travel overnight within regional territory monthly
- Intensity, focus, and determination to drive success
- Strong organizational skills and attention to detail
Other
- Must be legally authorized to work in the United States without sponsorship now or in the future
- Must be able to pass a comprehensive background check and drug screen
- Valid driver's license
- This role requires regular access to government customer sites. The successful candidate must be able to meet applicable customer and site-specific identification, screening, and security access requirements.
Compensation and Benefits
The salary range estimated for this position based in Maryland is $83,300.00–$115,000.00.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
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Find JobsRemote Field Service Supervisor Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote field service supervisor jobs.
- 3 to 7 years of field service or field technician experience with at least one year in a supervisory role
- Proven ability to manage and schedule a team of field technicians across multiple service territories
- Proficiency with field service management software and work order tracking systems
- Valid driver's license with a clean driving record for travel to customer sites
- OSHA 10 or OSHA 30 certification or willingness to obtain within a specified timeframe
- Strong troubleshooting skills in the relevant equipment category such as HVAC, electrical, or telecommunications
Tips for Your Remote Field Service Supervisor Job Search
Apply early to remote roles that fit
Migrate Mate lists remote field service supervisor openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated postings.
Show your remote coordination skills upfront
Mention field service management platforms you have used, like ServiceMax or ClickSoftware, and describe how you directed technicians across multiple sites without being on location. Remote hiring managers want proof you can coordinate work asynchronously.
Prepare for async communication screening
Many remote field service employers test written communication early in the process, through email scenarios or ticket-based assessments. Practice writing concise technician briefs and escalation summaries before your first interview.
Highlight multi-region oversight experience
Remote roles almost always cover a wider service territory than on-site ones. If you have supervised technicians across different time zones or states, name the regions in your application materials so employers understand your geographic scope.
Remote Field Service Supervisor Jobs: Frequently Asked Questions
How do I get a remote field service supervisor job?
Target companies with distributed service teams where supervisors coordinate field technicians across multiple regions without being on-site themselves. Remote employers screen for self-directed project management, strong written communication for async updates, and experience using field service management software to track jobs and technician performance. Candidates who can show they have managed geographically dispersed teams, resolved field issues remotely, and kept service-level targets on track without in-person oversight have a clear edge.
Which companies hire remote field service supervisors?
Employers currently hiring remote field service supervisors include Thermo Fisher Scientific and Eos Energy Storage, per current remote listings on Migrate Mate as of November 2026. The roles tend to come from remote-first service organizations, national equipment and infrastructure companies, and tech-enabled field service firms that run distributed technician teams.
Can you get a remote field service supervisor job with no experience?
Yes, but remote entry-level supervisor roles in field service are harder to land because employers expect you to manage technicians and troubleshoot issues independently from day one. Companies most open to developing new supervisors remotely include managed services firms and national service contractors. Showing dispatch experience, field certification, or a record of leading small crews even informally can substitute for a formal supervisor title and open the door.
Do you need a degree for remote field service supervisor jobs?
Not always. Many remote employers in field service weigh hands-on technical background, industry certifications, and demonstrated supervisory experience more heavily than a degree. Credentials in electrical, HVAC, telecommunications, or related trades combined with a history of coordinating field crews can be more persuasive than a four-year degree with no field experience behind it.
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