Remote Fraud Prevention Manager Jobs
Remote fraud prevention manager jobs are open across the U.S. at financial institutions, fintech companies, e-commerce platforms, and insurance firms that run distributed teams. Employers hiring remotely right now include Sunflower Bank and Forbright Bank. Find a role that fits below and apply directly.
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Showing 5 of 11+ Remote Fraud Prevention Manager jobs
JOB SUMMARY: The AVP, Fraud Operations & Loss Prevention, Digital Banking, leads day-to-day execution and operational performance of the Fraud Operations and Loss Prevention functions. Reporting to the VP, this role translates approved strategic priorities into operating plans, resource requirements, performance objectives, and measurable results.
The AVP directly leads the supervisors responsible for frontline operations and is accountable for service levels, quality, productivity, case management, fraud losses, recoveries, customer outcomes, and control effectiveness. The role serves as a senior escalation point for significant fraud events, complex cases, emerging fraud trends, operational incidents, and control concerns, escalating matters to the VP or other designated approving authority when they exceed delegated limits.
Working across Product, Technology, Compliance, Risk Management, Legal, Customer Care, Deposit Operations, Payment Operations, and Card Services, the AVP strengthens fraud controls, improves operational processes, supports new products and capabilities, and helps the function scale responsibly.
DUTIES AND RESPONSIBILITIES:
Lead the daily performance of Fraud Operations and Loss Prevention, including service levels, quality, productivity, case aging, backlogs, fraud losses, recoveries, and customer outcomes
Translate strategic priorities into annual and quarterly operating plans, staffing requirements, performance objectives, and measurable outcomes
Lead supervisors responsible for frontline workflow, employee development, service delivery, quality, and operational controls
Establish operating routines that provide visibility into performance, staffing, emerging risks, control exceptions, and material issues
Analyze fraud trends, attack patterns, case outcomes, and frontline operational insights to identify emerging risks and recommend enhancements to fraud strategies, detection rules, authentication controls, monitoring thresholds, and customer-protection measures
Direct operational responses to significant events, control failures, complex cases, and customer-impacting incidents
Lead root-cause analysis and corrective-action planning for material losses, recurring issues, operational breakdowns, and control gaps
Review and approve complex case decisions and customer remediation within delegated authority, escalating matters that exceed approved thresholds
Maintain an effective first-line control environment, including documented procedures, control monitoring, issue management, and timely remediation
Support risk assessments, compliance reviews, audits, and regulatory examinations in partnership with control functions
Develop and present reporting on performance, losses, recoveries, staffing, customer complaints, controls, and issue remediation
Oversee workforce planning, recruiting, onboarding, training, succession planning, and leadership development across the function
Lead operational readiness for new products, payment capabilities, fraud strategies, vendors, systems, and material process changes
Define operational, workflow, control, reporting, staffing, and training requirements and coordinate testing and post-launch stabilization
Monitor vendor performance and recommend improvements to automation, fraud monitoring, case management, analytics, and employee tools
Represent Fraud Operations and Loss Prevention in designated operational, product, risk, control, and governance forums
Maintain business continuity, leadership coverage, and surge-capacity plans
Exercise decision-making authority within approved policies, delegated limits, and applicable governance processes; escalate material risks and decisions exceeding that authority
Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES:
Directly supervise supervisors assigned to Fraud Operations and Loss Prevention
Translate approved functional objectives into supervisor goals and operating expectations
Oversee workforce planning, recruiting, employee onboarding, training, succession planning, and leadership development within assigned scope and approved staffing plans
Ensure consistent application of procedures, controls, and quality standards
Hold supervisors accountable for routine workflow and employee management while retaining responsibility for operational results
QUALIFICATIONS:
Minimum of 9 years of progressive experience in fraud operations, deposit loss prevention, payment operations, financial crime operations, investigations, or a comparably complex and regulated operational function required
Minimum of 7 years of progressive people-leadership experience, including responsibility for complex operations, multiple workstreams, or frontline leaders required
High school diploma or equivalent required; bachelor's degree or an equivalent combination of relevant experience, education, and professional training preferred
Experience directly leading supervisors, team leads, or multiple specialized operational teams required
Experience overseeing fraud or operational risk outcomes, investigations, operational controls, escalations, or issue remediation required
Relevant professional certification, such as AAP, APRP, CFE, CAMS, or comparable fraud, payments, risk, or financial crime credential strongly preferred
Experience leading process improvement, operational change, or implementation of products, services, fraud capabilities, or technology required
Ability to interpret operational and risk information, identify trends, and communicate findings and recommendations to different audiences
Extensive knowledge of fraud operations and loss prevention, with experience in one or more related areas such as consumer deposits, payments, customer authentication, investigations, case management, or loss recovery
Demonstrated ability to make risk-informed decisions, resolve complex issues, manage cross-functional initiatives, and communicate clearly
Ability to prioritize competing needs and provide effective leadership in an evolving operational environment.
Proficiency with common business-productivity, reporting, presentation, and data-analysis tools
Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)
Excellent verbal, written, and interpersonal communication skills
Strong organizational skills and attention to detail
Outstanding problem-solving and time management skills
Self-motivated, self-directed, and results-oriented
Adaptable and able to multitask in a fast-paced environment
Can work independently and within a team; solution-oriented with a collaborative approach
- Remain in a stationary position
- Use hands and fingers
- Utilize a computer monitor with visual acuity
- Operate technology or other office machinery such as printers, scanners, etc.
- Communicate clearly verbally and/or in writing with others
- Comprehensive health, dental, and vision plans
- 4 weeks PTO
- 401k + company match
- Metro SmartTrip benefits ($50/mo)
- Remote or hybrid (4 days per week in-office) work schedules for most positions
- Incentives for purchasing solar panels, electric vehicles, biking to work, etc.
- Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!
- The Washington Post Top Workplaces winner for four consecutive years (2023-2026)
- Excellence: Excellence is not a goal, but a standard, reflected in the precision of our work and the quality of our decisions. Excellence is a discipline that compounds over time and creates lasting value; it must be measured and managed.
- People: Our people are our greatest strength. We foster a culture of respect, inclusion, and ambition - where everyone matters. We celebrate collaboration and teamwork and prize loyalty - to one another, the company, our mission, and values.
- Innovation: We invest boldly in technology, harnessing innovation not for its own sake but to make banking and lending better, faster, and smarter for our clients, more efficient for our team, and more profitable for our shareholders. By combining human insight with technological excellence, we strengthen our ability to serve, to adapt, and to succeed in a changing world. Innovation is a continuous investment in new ideas.
- Sound Practices: Our foundation rests on prudence, care, integrity, and discipline. We manage credit and business risk with rigor and fundamentals-based judgment, act with transparency, and uphold the highest standards of corporate governance and regulatory compliance to ensure sustainable growth and enduring financial strength.
- Distinct Value: We focus our energy where we add value. We avoid the commoditized and the ordinary, choosing to compete through insight, specialization, technology and service. By concentrating on areas where expertise matters and relationships endure, we create differentiation that is defensible and lasting.
- Clients: We exist to advance our clients’ success and to help them grow. We listen deeply, think creatively, and deliver solutions that solve problems, drive impact and add value. Every client relationship is built on partnership, performance, and purpose.
- Shareholders: We are committed to creating exceptional value for our shareholders. We invest for the long term and view our shareholders as partners – not observers - in value creation. We allocate capital wisely, execute with precision, and continuously adapt our business model to pursue the most attractive, risk-adjusted returns. We work to make rational decisions, avoid unnecessary complexity, maintain strong liquidity and capital, and communicate with clarity and honesty. We measure success both by current performance and by the durability and quality of the long-term value we build.
- Communities and the Environment: We believe prosperity and responsibility go hand in hand. We invest in inclusive opportunity and environmental stewardship. Our goal is simple - to do our part build a brighter, more sustainable future for the communities we serve and the world we share.
AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person. State agencies are currently developing rules that will provide additional guidance regarding the circumstances, timing, and specific information required for this notice. Forbright Bank will update its procedures and disclosures as necessary to comply with any such forthcoming rules or requirements.
JOB SUMMARY: The AVP, Fraud Operations & Loss Prevention, Digital Banking, leads day-to-day execution and operational performance of the Fraud Operations and Loss Prevention functions. Reporting to the VP, this role translates approved strategic priorities into operating plans, resource requirements, performance objectives, and measurable results.
The AVP directly leads the supervisors responsible for frontline operations and is accountable for service levels, quality, productivity, case management, fraud losses, recoveries, customer outcomes, and control effectiveness. The role serves as a senior escalation point for significant fraud events, complex cases, emerging fraud trends, operational incidents, and control concerns, escalating matters to the VP or other designated approving authority when they exceed delegated limits.
Working across Product, Technology, Compliance, Risk Management, Legal, Customer Care, Deposit Operations, Payment Operations, and Card Services, the AVP strengthens fraud controls, improves operational processes, supports new products and capabilities, and helps the function scale responsibly.
DUTIES AND RESPONSIBILITIES:
Lead the daily performance of Fraud Operations and Loss Prevention, including service levels, quality, productivity, case aging, backlogs, fraud losses, recoveries, and customer outcomes
Translate strategic priorities into annual and quarterly operating plans, staffing requirements, performance objectives, and measurable outcomes
Lead supervisors responsible for frontline workflow, employee development, service delivery, quality, and operational controls
Establish operating routines that provide visibility into performance, staffing, emerging risks, control exceptions, and material issues
Analyze fraud trends, attack patterns, case outcomes, and frontline operational insights to identify emerging risks and recommend enhancements to fraud strategies, detection rules, authentication controls, monitoring thresholds, and customer-protection measures
Direct operational responses to significant events, control failures, complex cases, and customer-impacting incidents
Lead root-cause analysis and corrective-action planning for material losses, recurring issues, operational breakdowns, and control gaps
Review and approve complex case decisions and customer remediation within delegated authority, escalating matters that exceed approved thresholds
Maintain an effective first-line control environment, including documented procedures, control monitoring, issue management, and timely remediation
Support risk assessments, compliance reviews, audits, and regulatory examinations in partnership with control functions
Develop and present reporting on performance, losses, recoveries, staffing, customer complaints, controls, and issue remediation
Oversee workforce planning, recruiting, onboarding, training, succession planning, and leadership development across the function
Lead operational readiness for new products, payment capabilities, fraud strategies, vendors, systems, and material process changes
Define operational, workflow, control, reporting, staffing, and training requirements and coordinate testing and post-launch stabilization
Monitor vendor performance and recommend improvements to automation, fraud monitoring, case management, analytics, and employee tools
Represent Fraud Operations and Loss Prevention in designated operational, product, risk, control, and governance forums
Maintain business continuity, leadership coverage, and surge-capacity plans
Exercise decision-making authority within approved policies, delegated limits, and applicable governance processes; escalate material risks and decisions exceeding that authority
Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES:
Directly supervise supervisors assigned to Fraud Operations and Loss Prevention
Translate approved functional objectives into supervisor goals and operating expectations
Oversee workforce planning, recruiting, employee onboarding, training, succession planning, and leadership development within assigned scope and approved staffing plans
Ensure consistent application of procedures, controls, and quality standards
Hold supervisors accountable for routine workflow and employee management while retaining responsibility for operational results
QUALIFICATIONS:
Minimum of 9 years of progressive experience in fraud operations, deposit loss prevention, payment operations, financial crime operations, investigations, or a comparably complex and regulated operational function required
Minimum of 7 years of progressive people-leadership experience, including responsibility for complex operations, multiple workstreams, or frontline leaders required
High school diploma or equivalent required; bachelor's degree or an equivalent combination of relevant experience, education, and professional training preferred
Experience directly leading supervisors, team leads, or multiple specialized operational teams required
Experience overseeing fraud or operational risk outcomes, investigations, operational controls, escalations, or issue remediation required
Relevant professional certification, such as AAP, APRP, CFE, CAMS, or comparable fraud, payments, risk, or financial crime credential strongly preferred
Experience leading process improvement, operational change, or implementation of products, services, fraud capabilities, or technology required
Ability to interpret operational and risk information, identify trends, and communicate findings and recommendations to different audiences
Extensive knowledge of fraud operations and loss prevention, with experience in one or more related areas such as consumer deposits, payments, customer authentication, investigations, case management, or loss recovery
Demonstrated ability to make risk-informed decisions, resolve complex issues, manage cross-functional initiatives, and communicate clearly
Ability to prioritize competing needs and provide effective leadership in an evolving operational environment.
Proficiency with common business-productivity, reporting, presentation, and data-analysis tools
Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)
Excellent verbal, written, and interpersonal communication skills
Strong organizational skills and attention to detail
Outstanding problem-solving and time management skills
Self-motivated, self-directed, and results-oriented
Adaptable and able to multitask in a fast-paced environment
Can work independently and within a team; solution-oriented with a collaborative approach
- Remain in a stationary position
- Use hands and fingers
- Utilize a computer monitor with visual acuity
- Operate technology or other office machinery such as printers, scanners, etc.
- Communicate clearly verbally and/or in writing with others
- Comprehensive health, dental, and vision plans
- 4 weeks PTO
- 401k + company match
- Metro SmartTrip benefits ($50/mo)
- Remote or hybrid (4 days per week in-office) work schedules for most positions
- Incentives for purchasing solar panels, electric vehicles, biking to work, etc.
- Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!
- The Washington Post Top Workplaces winner for four consecutive years (2023-2026)
- Excellence: Excellence is not a goal, but a standard, reflected in the precision of our work and the quality of our decisions. Excellence is a discipline that compounds over time and creates lasting value; it must be measured and managed.
- People: Our people are our greatest strength. We foster a culture of respect, inclusion, and ambition - where everyone matters. We celebrate collaboration and teamwork and prize loyalty - to one another, the company, our mission, and values.
- Innovation: We invest boldly in technology, harnessing innovation not for its own sake but to make banking and lending better, faster, and smarter for our clients, more efficient for our team, and more profitable for our shareholders. By combining human insight with technological excellence, we strengthen our ability to serve, to adapt, and to succeed in a changing world. Innovation is a continuous investment in new ideas.
- Sound Practices: Our foundation rests on prudence, care, integrity, and discipline. We manage credit and business risk with rigor and fundamentals-based judgment, act with transparency, and uphold the highest standards of corporate governance and regulatory compliance to ensure sustainable growth and enduring financial strength.
- Distinct Value: We focus our energy where we add value. We avoid the commoditized and the ordinary, choosing to compete through insight, specialization, technology and service. By concentrating on areas where expertise matters and relationships endure, we create differentiation that is defensible and lasting.
- Clients: We exist to advance our clients’ success and to help them grow. We listen deeply, think creatively, and deliver solutions that solve problems, drive impact and add value. Every client relationship is built on partnership, performance, and purpose.
- Shareholders: We are committed to creating exceptional value for our shareholders. We invest for the long term and view our shareholders as partners – not observers - in value creation. We allocate capital wisely, execute with precision, and continuously adapt our business model to pursue the most attractive, risk-adjusted returns. We work to make rational decisions, avoid unnecessary complexity, maintain strong liquidity and capital, and communicate with clarity and honesty. We measure success both by current performance and by the durability and quality of the long-term value we build.
- Communities and the Environment: We believe prosperity and responsibility go hand in hand. We invest in inclusive opportunity and environmental stewardship. Our goal is simple - to do our part build a brighter, more sustainable future for the communities we serve and the world we share.
AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person. State agencies are currently developing rules that will provide additional guidance regarding the circumstances, timing, and specific information required for this notice. Forbright Bank will update its procedures and disclosures as necessary to comply with any such forthcoming rules or requirements.
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Find JobsRemote Fraud Prevention Manager Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote fraud prevention manager jobs.
- Three to five years of fraud investigation, risk operations, or financial crimes experience
- Proficiency with transaction monitoring platforms, rules engines, or fraud scoring systems
- Experience managing or mentoring a team of fraud analysts or investigators
- Strong data analysis skills using SQL, Excel, or business intelligence tools
- Certified Fraud Examiner (CFE) credential or willingness to obtain certification
- Knowledge of chargebacks, AML regulations, or identity verification compliance requirements
Tips for Your Remote Fraud Prevention Manager Job Search
Demonstrate async investigation skills upfront
Remote employers screen for candidates who can document fraud cases, escalate decisions, and communicate findings entirely in writing. Include writing samples or case summaries in your application materials that show how you've run investigations without real-time collaboration.
Highlight your fraud detection tool fluency
Remote fraud prevention managers are expected to work independently inside platforms like Feedzai, NICE Actimize, or Kount from day one. Name the specific tools you've used in your resume and be ready to describe your workflow inside each one during interviews.
Apply early to remote roles that fit
Migrate Mate lists remote fraud prevention manager openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated postings.
Show cross-functional remote collaboration
Remote fraud prevention managers coordinate with legal, compliance, and product teams without walking down the hall. Interviewers want to hear how you've managed multi-team fraud escalations asynchronously, so prepare specific examples that name the stakeholders and tools involved.
Remote Fraud Prevention Manager Jobs: Frequently Asked Questions
How do I get a remote fraud prevention manager job?
Remote fraud prevention manager roles go to candidates who can demonstrate strong self-direction, clear written communication, and the ability to run investigations and lead cross-functional workflows without in-person oversight. Fintech firms, digital banks, and e-commerce companies are the most active remote hirers. Certifications like CFE (Certified Fraud Examiner) or CAMS, combined with hands-on experience using fraud detection platforms and case management tools, give candidates a clear edge.
Which companies hire remote fraud prevention managers?
Employers currently hiring remote fraud prevention managers include Sunflower Bank and Forbright Bank, per current remote listings on Migrate Mate as of November 2026. Remote-first financial services firms, digital lending platforms, and payment processors are the most consistent hirers of fraud prevention managers on distributed teams.
Can you get a remote fraud prevention manager job with no experience?
Yes, but remote entry-level fraud prevention roles are harder to land because employers expect you to investigate cases and escalate decisions independently from day one. Candidates who break in typically show experience in adjacent roles like fraud analyst, risk operations, or customer disputes. Completing a CFE study program, contributing to fraud-related case simulations, or earning a CAMS designation can substitute for direct management experience when applying to remote entry roles.
Do you need a degree for remote fraud prevention manager jobs?
Not always. Remote employers in fintech and e-commerce increasingly weigh demonstrated fraud investigation results, proficiency with detection platforms, and leadership of remote case-review workflows over a formal degree. A bachelor's in finance, criminal justice, or a related field helps with larger financial institutions, but certifications and a portfolio of measurable outcomes often carry equal or greater weight in remote hiring decisions.
See All 11 Remote Fraud Prevention Manager Jobs
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