Remote Collections Analyst Jobs
Remote collections analyst jobs are open across financial services, healthcare, and consumer lending at remote-first firms, credit recovery agencies, and distributed fintech teams, from entry-level positions handling inbound accounts to senior analysts managing complex portfolio recoveries. Employers hiring remotely right now include Motive, DarkOwl, and Arstrat. Find a role that fits below and apply directly.
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Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.
We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.
Job Description
The Collections Analyst will assist in managing day-to-day collections operations for firm partners and will establish and maintain a system of monitoring and encouraging cash receipts. This involves getting all billing admins and Billing Attorneys to focus on collections, to include follow- up on past due invoices, communicating with clients and preparing status reports.
Monday-Friday 9am-6pm ET
Job duties
(* denotes an “essential function”)
- Responsible for monitoring and collection of outstanding invoices through direct contact and follow-up with each partner and client as assigned and pursuant to firm policy to ensure timely remittance.
- Generate and/or revise monthly client reminder statements as outlined pursuant to firm policy and departmental procedures.
- Provide reports reflecting accounts receivable analyses, DSO, potential and existing bad debt reserves, agreed upon metrics and key performance indicators based on established frequency or as requested.
- Provide budgeting, forecasting and ad hoc reporting specific to client needs, including participating in meetings with firm management.
- Work closely with senior management and report on daily activities to resolve issues before they impact collections results.
- Create estimates of projected collections and adhere to client deadlines; provide rolling updates regularly throughout the month.
- Prepare documents for write-off of accounts receivable adhering to the firm's approval policy.
- Assist in transitioning matters handled by departing attorneys to other attorneys of the Firm; determine which matters are inactive to facilitate matters to be closed where appropriate; work with the departed attorney to collect open invoices.
- Research and monitor unapplied payments.
- Monitor payment arrangements to ensure compliance with payment terms.
Develop strong working relationships with assigned Partners to provide best in class customer service support for all related client collection needs.
Identify problems or issues in processes and implement solutions bringing bottom line results.
Meet or exceed all assigned deadlines.
The daily make-up of tasks for this position may vary depending on the client or department's needs.
Qualifications
Associate Degree or advanced degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history2 or more years hands-on collections experience preferably in a law firm environment or professional services industry
Ability to provide high level of customer service in a fast-paced environment
Ability to handle a high volume of tasks maintaining attention to detail and prioritizing as necessary
Ability to keep up with a fast-paced environment with keen insight in prioritizing to achieve firm collections targets and goals
Excellent organizational, interpersonal and communication skills, and ability to work with all levels of personnel within the firm, including Managers, Directors, and Chiefs
Advance proficiency with pivot tables and ability to analyze numbers within complex spreadsheets
Excellent time and task management skills
ARCS, Star Collect, Aderant, Elite or Legal Billing System experience preferred
Must be resourceful in developing alternative solutions and meeting deadlines in a real time, fast paced environment
Additional Information
The salary range for this role at the noted RRD location is $20.91-33.85 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
#LI-Remote
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RRD is an Equal Opportunity Employer, including disability/veterans
At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
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Find JobsRemote Collections Analyst Job Market
Who's Hiring

What Employers Look For
The qualifications that appear most often in remote collections analyst jobs.
- 1-3 years of collections, accounts receivable, or credit experience
- Proficiency in collections management software or CRM platforms
- Knowledge of the Fair Debt Collection Practices Act and relevant regulations
- Strong written and verbal communication skills for debtor contact
- Associate or bachelor's degree in finance, business, or a related field
- Experience with skip tracing, account research, or payment negotiation
Tips for Your Remote Collections Analyst Job Search
Apply early to remote roles that fit
Migrate Mate lists remote collections analyst openings from across the U.S. in one place, so you can find roles that match your experience level and apply directly without sorting through unrelated postings.
Show async communication skills upfront
Remote collections teams rely on written updates, ticketing notes, and email escalations instead of desk-side check-ins. Your resume and cover letter should reflect precise written communication, not just phone-based collections activity.
Highlight remote collections tools you know
Name the platforms you've used, such as Latitude, CUBS, Collect!, or any cloud-based dialer and CRM. Remote hiring managers scan for software fluency because onboarding happens fast and there's no one to shadow on day one.
Prepare for a remote collections interview format
Expect video interviews with scenario questions about managing accounts independently, handling disputed balances over email, and hitting targets without supervision. Practice walking through a specific recovery you handled from start to resolution.
Remote Collections Analyst Jobs: Frequently Asked Questions
How do I get a remote collections analyst job?
Target remote-first financial services companies, fintech platforms, and healthcare revenue cycle firms, since they build distributed collections teams by design. Remote employers screen for self-direction, precise written communication, and comfort with collections software like Latitude, CUBS, or similar platforms. Demonstrating that you can resolve accounts and hit recovery targets without in-person oversight is what separates remote candidates from the rest.
Which companies hire remote collections analysts?
Remote collections analyst roles are posted by Motive, DarkOwl, and Arstrat and others right now, based on current remote listings on Migrate Mate as of November 2026. These tend to be remote-first financial services firms, healthcare billing organizations, and fintech companies that run distributed revenue cycle or credit recovery teams.
Can you get a remote collections analyst job with no experience?
Yes, but remote entry-level roles are harder to land because you're expected to work independently from day one without on-site coaching. Fintech startups and healthcare billing companies occasionally hire entry-level remote collectors. Showing familiarity with skip-tracing tools, payment portals, or any customer-facing account resolution work, even from retail or customer service, opens doors when formal collections experience is thin.
Do you need a degree for remote collections analyst jobs?
Not always. Remote employers in collections weigh demonstrated results, such as recovery rates or portfolio performance, alongside or instead of formal education. An associate degree, relevant certifications like the Certified Receivables Compliance Professional credential, or a history of hitting collection targets consistently can carry more weight than a four-year degree in many remote hiring decisions.
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