Remote Premier Banker Jobs
Remote premier banker jobs are open across private banking, wealth management, and retail financial services, with openings at both remote-first financial institutions and distributed teams inside larger banks. Employers hiring remotely right now include Empower, Konica Minolta Business Solutions, and UA Brands. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 13+ Remote Premier Banker jobs
Si ce poste est situé au Canada, veuillez visiter notre site français à l’adresse suivante : https://careerscafr-kmbskonicaminolta.icims.com/jobs et rechercher le numéro d’emploi indiqué ci-dessus afin de consulter cette offre d’emploi en français.
Konica Minolta currently has an exciting opportunity for a GCS Premier Service Desk Specialist! This role reports directly to the Global Client Services organization and supports strategic clients globally.
The GCS Premier Service Desk Specialist provides advanced support for strategic customers requiring elevated service delivery, specialized workflows, contractual service commitments, or increased operational oversight. Team members are expected to maintain working knowledge of assigned customer environments, business processes, support requirements, and communication expectations while also providing support for standard Service Desk customers and operational activities.
The Premier Specialist serves as an advanced technical and operational support resource responsible for independently resolving complex customer issues, managing escalations, and supporting customer-specific workflows and service commitments. Leveraging advanced knowledge of Konica Minolta devices, print technologies, customer environments, and service delivery processes, the Specialist performs advanced troubleshooting, coordinates cross-functional resolution activities, and ensures successful fulfillment of customer requirements and contractual obligations. This role supports work that has progressed beyond initial intake and triage and requires additional technical analysis and problem resolution.
Responsibilities:- Premier Customer Support & Technical Resolution
- Support assigned Premier customers by following customer-specific processes, workflows, communication protocols, escalation procedures, and system requirements.
- Develop and maintain detailed knowledge of assigned customer environments, operational requirements, service commitments, support expectations, and business processes.
- Manage customer requests through Konica Minolta and customer-specific systems while ensuring complete and accurate documentation.
- Process advanced supply and materials requests in accordance with established operational processes and customer-specific requirements.
- Independently troubleshoot and resolve advanced printing, scanning, connectivity, driver, software, authentication, and workflow-related issues in accordance of any customer specific handling.
- Investigate complex customer issues utilizing diagnostic tools, technical documentation, and support resources.
- Monitor customer requests and proactively follow through to ensure timely resolution, communication, and customer satisfaction.
- Manage escalated customer requests requiring advanced troubleshooting and coordination across multiple support organizations.
- Coordinate activities across service, dispatch, logistics, technical support, implementation teams, account management resources, and customer contacts to drive issue resolution.
- Ensure compliance with contractual obligations, Service Level Agreements (SLAs), customer-specific performance requirements, and support expectations.
- Identify customer-impacting risks and initiate appropriate escalation activities to protect service commitments and customer satisfaction.
- Support customer onboarding activities, procedural updates, technology transitions, and implementation initiatives.
- Provide guidance to peers regarding troubleshooting approaches, customer-specific requirements, and support procedures.
- Document troubleshooting activities, findings, corrective actions, and resolution details.
- Balance support responsibilities across Premier and standard Service Desk customers while maintaining service quality expectations.
- Client Access & Security Requirements:
- Obtain and maintain customer-required system access, credentials, and certifications necessary to support assigned accounts within established timeframes.
- Comply with all customer and Konica Minolta security, privacy, and access management policies.
- Utilize personal cellular device for required authentication applications or activation codes.
- Excellent verbal and written communication skills
- Advanced customer service and problem-resolution skills.
- Strong Knowledge of systems and applications used to support a Service Desk center environment.
- Advanced knowledge of Konica Minolta devices, print technologies, software solutions, and support processes.
- Strong understanding of networking concepts as they relate to print and scanning environments.
- Ability to independently troubleshoot and resolve complex customer, technical, and operational issues.
- Strong analytical, research, and problem solving skills.
- Strong critical thinking and decision-making abilities.
- Strong attention to detail and documentation skills.
- Proficiency with Microsoft Office applications.
- Working knowledge of ServiceNow, CXOne, SAP, and related support platforms.
- Ability to collaborate effectively across multiple departments and support organizations.
- Successful completion of internal Konica Minolta certifications within specified timeframe required.
- Occasional travel may be required.
- High School Diploma or equivalent required.
- 5+ years of experience in customer service, service desk, help desk, technical support preferred.
- Experience supporting enterprise customers, customer-specific service requirements, or contractual service commitments preferred.
- ServiceNow, CXOne, SAP experience preferred.
- Experience supporting business equipment or office technology preferred.
- CompTIA A+ and Network+ preferred.
Physical Requirements
- This position requires sitting at a desk with a computer monitor for several hours at one time.
- The vision requirements include close vision, peripheral vision, depth perception, and ability to adjust focus.
- Suitable dedicated remote work environment.
About Konica Minolta
Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.
Salary Disclaimer
AI Disclosure
Konica Minolta Business Solutions, U.S.A., Inc and Konica Minolta Business Solutions (Canada) Ltd. are equal opportunity employers.
Si ce poste est situé au Canada, veuillez visiter notre site français à l’adresse suivante : https://careerscafr-kmbskonicaminolta.icims.com/jobs et rechercher le numéro d’emploi indiqué ci-dessus afin de consulter cette offre d’emploi en français.
Konica Minolta currently has an exciting opportunity for a GCS Premier Service Desk Specialist! This role reports directly to the Global Client Services organization and supports strategic clients globally.
The GCS Premier Service Desk Specialist provides advanced support for strategic customers requiring elevated service delivery, specialized workflows, contractual service commitments, or increased operational oversight. Team members are expected to maintain working knowledge of assigned customer environments, business processes, support requirements, and communication expectations while also providing support for standard Service Desk customers and operational activities.
The Premier Specialist serves as an advanced technical and operational support resource responsible for independently resolving complex customer issues, managing escalations, and supporting customer-specific workflows and service commitments. Leveraging advanced knowledge of Konica Minolta devices, print technologies, customer environments, and service delivery processes, the Specialist performs advanced troubleshooting, coordinates cross-functional resolution activities, and ensures successful fulfillment of customer requirements and contractual obligations. This role supports work that has progressed beyond initial intake and triage and requires additional technical analysis and problem resolution.
Responsibilities:- Premier Customer Support & Technical Resolution
- Support assigned Premier customers by following customer-specific processes, workflows, communication protocols, escalation procedures, and system requirements.
- Develop and maintain detailed knowledge of assigned customer environments, operational requirements, service commitments, support expectations, and business processes.
- Manage customer requests through Konica Minolta and customer-specific systems while ensuring complete and accurate documentation.
- Process advanced supply and materials requests in accordance with established operational processes and customer-specific requirements.
- Independently troubleshoot and resolve advanced printing, scanning, connectivity, driver, software, authentication, and workflow-related issues in accordance of any customer specific handling.
- Investigate complex customer issues utilizing diagnostic tools, technical documentation, and support resources.
- Monitor customer requests and proactively follow through to ensure timely resolution, communication, and customer satisfaction.
- Manage escalated customer requests requiring advanced troubleshooting and coordination across multiple support organizations.
- Coordinate activities across service, dispatch, logistics, technical support, implementation teams, account management resources, and customer contacts to drive issue resolution.
- Ensure compliance with contractual obligations, Service Level Agreements (SLAs), customer-specific performance requirements, and support expectations.
- Identify customer-impacting risks and initiate appropriate escalation activities to protect service commitments and customer satisfaction.
- Support customer onboarding activities, procedural updates, technology transitions, and implementation initiatives.
- Provide guidance to peers regarding troubleshooting approaches, customer-specific requirements, and support procedures.
- Document troubleshooting activities, findings, corrective actions, and resolution details.
- Balance support responsibilities across Premier and standard Service Desk customers while maintaining service quality expectations.
- Client Access & Security Requirements:
- Obtain and maintain customer-required system access, credentials, and certifications necessary to support assigned accounts within established timeframes.
- Comply with all customer and Konica Minolta security, privacy, and access management policies.
- Utilize personal cellular device for required authentication applications or activation codes.
- Excellent verbal and written communication skills
- Advanced customer service and problem-resolution skills.
- Strong Knowledge of systems and applications used to support a Service Desk center environment.
- Advanced knowledge of Konica Minolta devices, print technologies, software solutions, and support processes.
- Strong understanding of networking concepts as they relate to print and scanning environments.
- Ability to independently troubleshoot and resolve complex customer, technical, and operational issues.
- Strong analytical, research, and problem solving skills.
- Strong critical thinking and decision-making abilities.
- Strong attention to detail and documentation skills.
- Proficiency with Microsoft Office applications.
- Working knowledge of ServiceNow, CXOne, SAP, and related support platforms.
- Ability to collaborate effectively across multiple departments and support organizations.
- Successful completion of internal Konica Minolta certifications within specified timeframe required.
- Occasional travel may be required.
- High School Diploma or equivalent required.
- 5+ years of experience in customer service, service desk, help desk, technical support preferred.
- Experience supporting enterprise customers, customer-specific service requirements, or contractual service commitments preferred.
- ServiceNow, CXOne, SAP experience preferred.
- Experience supporting business equipment or office technology preferred.
- CompTIA A+ and Network+ preferred.
Physical Requirements
- This position requires sitting at a desk with a computer monitor for several hours at one time.
- The vision requirements include close vision, peripheral vision, depth perception, and ability to adjust focus.
- Suitable dedicated remote work environment.
About Konica Minolta
Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.
Salary Disclaimer
AI Disclosure
Konica Minolta Business Solutions, U.S.A., Inc and Konica Minolta Business Solutions (Canada) Ltd. are equal opportunity employers.
See All 13 Remote Premier Banker Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Premier Banker JobsRemote Premier Banker Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote premier banker jobs.
- Bachelor's degree in finance, business, or a related field
- Minimum of three to five years of experience in retail or private banking
- Active FINRA Series 6 or Series 7 license, or willingness to obtain
- Demonstrated ability to grow and retain a high-net-worth client portfolio
- Proficiency with CRM platforms and core banking systems
- Strong knowledge of investment products, lending solutions, and deposit strategies
Tips for Your Remote Premier Banker Job Search
Apply early to remote roles that fit
Migrate Mate lists remote premier banker openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated listings. Remote roles at financial institutions often close fast once they reach a qualified applicant pool.
Show clients you can manage relationships remotely
Highlight specific examples of managing high-net-worth client relationships through video, phone, and written channels. Remote hiring managers want evidence you can build trust and retain clients without face-to-face interaction, so concrete outcomes matter more than general claims.
Demonstrate CRM discipline in your application materials
Remote premier banker roles rely on tools like Salesforce, Envestnet, or proprietary banking CRMs to track client activity without a branch team around you. Name the platforms you've used and describe how you kept client records current and acted on follow-up prompts independently.
Prepare for async-heavy remote interviews
Many remote financial institutions screen premier banker candidates through recorded video responses or written case scenarios before a live interview. Practice answering client scenario questions in writing and on camera so your communication skills are clear before you reach a hiring manager.
Remote Premier Banker Jobs: Frequently Asked Questions
How do I get a remote premier banker job?
Target financial institutions that have already built distributed client-facing teams, including digital banks, fintech-adjacent wealth platforms, and regional banks with remote relationship banking programs. Remote employers screen heavily for self-direction, written communication, and the ability to manage high-net-worth client relationships without in-person touchpoints. Demonstrating comfort with video-based client meetings, CRM discipline, and async follow-through gives you a clear edge over candidates who have only worked in branch settings.
Which companies hire remote premier bankers?
Companies hiring remote premier bankers right now include Empower, Konica Minolta Business Solutions, and UA Brands, based on current remote listings on Migrate Mate as of November 2026. Remote openings for this role tend to cluster at remote-first digital banks, online brokerage platforms, and large financial institutions that have expanded their distributed relationship banking teams.
Can you get a remote premier banker job with no experience?
Yes, but remote entry-level premier banker roles are harder to land because you're expected to manage client relationships independently from day one with minimal in-person supervision. Digital banks and fintech-adjacent platforms are most likely to take a chance on entry-level candidates. Demonstrating strong written communication, familiarity with banking software, and any client-facing customer service background can open the door when direct premier banking experience is thin.
Do you need a degree for remote premier banker jobs?
Not always. Many remote employers weigh demonstrated client relationship skills, financial product knowledge, and verifiable results with high-net-worth clients as heavily as a formal degree. Certifications like Series 6, Series 7, or CFP credentials often carry more weight in remote hiring decisions than a bachelor's degree alone, particularly at digital-first institutions that prioritize performance over credentials.
See All 13 Remote Premier Banker Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Premier Banker Jobs