Remote Hospitality Team Member Jobs
Remote Hospitality Team Member jobs are open across the U.S. at remote-first firms and distributed teams in sectors like virtual events, online travel, and customer experience. Employers hiring remotely right now include Chobani, Midas Hospitality, and Aramark. See the openings below and apply to the ones that match your experience.
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Jim Thompson is an internationally recognized luxury textile and home furnishings brand, known for exceptional craftsmanship and innovative design. Headquartered in Bangkok, Thailand, our North American corporate office is in West Midtown Atlanta.
Overview
Jim Thompson America is seeking a highly organized, detail-oriented professional to support our contract and hospitality business. The ideal candidate brings experience in interior design, textiles, luxury furnishings, or project coordination, along with advanced Excel skills and a commitment to exceptional customer service.
This role requires strong communication and problem-solving skills, plus the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
- Support design and procurement firms and sales representatives with product information, pricing, availability, project coordination, and product substitutions based on client needs.
- Coordinate custom textile and wall covering projects, including specifications, sampling, pricing, and production timelines.
- Manage quotations, purchase orders, order processing, and project tracking through delivery.
- Maintain accurate Excel reports tracking orders and project deadlines.
- Proactively address client needs and challenges, ensuring timely solutions and an exceptional customer experience.
- Coordinate sample requests, sales reporting, and related administrative support.
Required Qualifications
- Advanced Microsoft Excel proficiency, including formulas, pivot tables, and reporting.
- Exceptional organizational skills, attention to detail, and ability to manage multiple priorities.
- Strong written and verbal communication skills.
- Experience in sales support, purchasing, customer service, or project coordination.
- Resourceful, self-motivated, and solutions-oriented with the ability to work independently and collaboratively.
Preferred Qualifications
- Experience in contract, hospitality, interior design, textiles, or luxury furnishings.
- Knowledge of procurement processes, purchasing, and commercial project coordination.
- Familiarity with textiles, wall coverings, product specifications, or custom product development.
- Experience working with designers, hospitality procurement firms, or contract sales teams.
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k) 3% Match
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Work Location: In person
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Find JobsRemote Hospitality Team Member Job Market
Who's Hiring
Top Industries Hiring
- Food & Beverage
What Employers Look For
The qualifications that appear most often in remote hospitality team member jobs.
- Prior customer service or guest-facing experience in a hospitality setting
- Ability to stand for extended periods and lift up to 25-50 pounds
- Food handler or ServSafe certification for food and beverage roles
- Availability for evenings, weekends, and holiday shifts
- Strong verbal communication and conflict resolution skills
- Familiarity with property management systems or point-of-sale software
Tips for Your Remote Hospitality Team Member Job Search
Apply early to remote roles that fit
Migrate Mate lists remote hospitality team member openings from across the U.S. in one place. Search roles that match your skills and apply directly as soon as they post, since remote openings in hospitality close faster than on-site ones.
Show async communication skills upfront
Remote hospitality employers screen for written clarity before anything else. Mention your experience with live chat platforms, ticketing systems, or async coordination tools in your resume and cover letter so hiring managers immediately see you can serve guests without in-person contact.
Prove self-direction with concrete examples
Remote teams can't observe your work habits daily, so give specific examples of times you managed guest issues, resolved service requests, or completed shifts independently. Quantify outcomes where you can, like resolution time or guest satisfaction scores from previous roles.
Prepare for video-based service scenarios
Remote hospitality interviews often include a live scenario where you handle a guest complaint or walk through a service recovery process on camera. Practice delivering calm, structured responses via video so your tone and professionalism come through without body language cues.
Remote Hospitality Team Member Jobs: Frequently Asked Questions
How do I get a remote hospitality team member job?
Target remote-first companies and distributed customer experience teams that hire hospitality team members to serve guests or clients entirely online. Remote employers screen heavily for self-direction, clear written communication, and the ability to solve problems without in-person supervision. Showing experience with async tools, virtual service platforms, or remote customer-facing workflows gives your application a real edge over candidates with only on-site backgrounds.
Which companies hire remote hospitality team members?
Remote hospitality team member roles are posted by Chobani, Midas Hospitality, and Aramark and others right now, based on current remote listings on Migrate Mate as of November 2026. These include remote-first firms and distributed teams operating in virtual events, online travel platforms, and digital customer experience sectors.
Can you get a remote hospitality team member job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to work independently from day one with minimal oversight. Remote-first startups and virtual customer service teams are your most accessible entry points. Show async communication skills, familiarity with tools like live chat or CRM platforms, and any volunteer or project work where you delivered service or support without in-person guidance.
Do you need a degree for remote hospitality team member jobs?
Not always. Remote employers in hospitality consistently weigh demonstrated service skills, written communication ability, and real-world results over formal credentials. A portfolio of customer-facing wins, strong references from previous service roles, or certifications in hospitality software and guest experience platforms can carry more weight than a degree when you're applying to distributed teams.
Which industries hire the most remote hospitality team members?
Remote hospitality team member roles concentrate in Food & Beverage, based on current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed teams to deliver guest services, client support, and event coordination without a physical location.
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