Remote Information Technology Assistant Jobs
Remote information technology assistant jobs are open across the U.S. in sectors like healthcare, education, financial services, and managed IT services, at remote-first companies and distributed teams that need reliable technical support without a physical help desk. Employers hiring remotely right now include Johns Hopkins University, Parsimony, and Shaw Industries. Find a role that fits below and apply directly.
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Showing 4 of 43+ Remote Information Technology Assistant jobs
Company Description
Join us and make YOUR mark on the World!
Lawrence Livermore National Laboratory (LLNL) has turned bold ideas into world-changing impact advancing science and technology to strengthen U.S. security and promote global stability.
Our mission spans four critical national security areas nuclear deterrence, threat preparedness, energy security, and multi-domain defense empowering teams to take on the toughest challenges of today and tomorrow. With a culture built on innovation and operational excellence, LLNL is a place where your expertise can make a real impact.
Job Description
We have an opening for a Communications Specialist to support the Livermore Information Technology Program (LivIT). You will interact with all levels of administrative, management, and IT staff on the creation of knowledge base articles, operations communications, IT services promotions and communication plans to deliver consistent and accurate information to a wide range of technical and non-technical audiences. This position is in the Technical Information Department within the Business Directorate and will be matrixed to LivIT.
This position will be filled at either level based on knowledge and related experiences as assessed by the hiring team. Additional job responsibilities, outlined below, will be assigned if you are selected at the higher level.
This position offers a hybrid schedule, blending in-person and virtual presence. You will have the flexibility to work from home one or more days per week.
You will
- Provide comprehensive writing and editing services for large and/or complex projects, potentially involving web and other media platforms such as ServiceNow. Develop original content and provide comprehensive writing and editing services targeted at an internal audience.
- Work with service owners, business units, or project groups, to coordinate communications projects; tasks include assessing incremental input and multiple iterations and developing communication styles for technical and possibly sensitive material.
- Interpret complex technical information and translate into various forms (e.g., Web copy, newsletters, tutorials, knowledge base articles) of easily understandable communications.
- Coordinate moderately complex communications projects, often with quick turnaround times and in collaboration with multiple contributors.
- Coordinate and evaluate multiple concurrent projects and their outcomes; lead ad hoc planning and status meetings.
- Develop and implement project plans and schedules for moderately complex projects while meeting cost, schedule, and quality commitments. Lead ad hoc planning and status meetings.
- Work effectively with LLNL staff members of all levels to support the Laboratory and its communications needs.
- Perform other duties as assigned.
In addition, at the G04.3 Level
- Develop original complex technical content and provide comprehensive writing, editing, and editorial-development services for complex, multi-author communications products, including reports, presentations, knowledge base articles, web content, and other digital communications products.
- Serve as project manager by partnering to define technical communications strategies, messages, audiences, and key deliverables for a variety of complex and specialized products/projects; coordinate all aspects of development, schedule and lead planning and status meetings, and review work of team members.
Qualifications
- Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. Citizenship.
- Bachelor’s degree in English, communications, information technology, journalism, marketing, a scientific or technical discipline, or a related field; or an equivalent combination of education and experience in communications.
- Experience translating complex scientific and technical information for a broad range of users through effective planning, development, organization and writing of content across multiple communication platforms, including web and digital media.
- Experience using effective professional writing/editing techniques for a variety of media including comprehensive knowledge of technical language, usage, and style conventions.
- Advanced knowledge of and experience using style conventions, professional principles, and technical communication practices and standards.
- Significant experience with Microsoft Office and Adobe software tools, particularly with templates, charts, and various presentation formats.
- Strong interpersonal and customer service skills, including ability to work both independently and within a demanding team environment to meet tight deadlines while managing competing priorities. Advanced written and verbal communication skills.
- Strong understanding of the costs, processes, timelines, and specifications involved in various technical communications projects.
In addition, at the G04.3 Level
- Significant writing and editing experience in a wide variety of scientific areas or technical areas.
- Project management experience leading complex multi-functional communication projects and teams with multiple technical groups to translate and develop communication materials that are easily understood by business-oriented customers including establishing team commitments of cost, schedule, and quality.
- Experience collaborating with senior managers, clients, team members, peers, and stakeholders to meet organizational/ programmatic objectives.
Qualifications We Desire
- Advanced degree in English, communications, information technology, journalism, marketing or in a related technical area.
- Advanced knowledge of and/or experience working in a service center, customer service or information technology.
- Experience in knowledge management that includes authoring and updating knowledge base articles as well as training others as authors.
Pay Range: $95,820 - $140,712 Annually
$95,820 - $117,312 Annually at the G04.2 level
$114,900 - $140,712 Annually at the G04.3 level
This is the lowest to highest salary range in good faith we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.
Additional Information
#LI-Hybrid
Position Information
This is a Career Indefinite position, open to Lab employees and external candidates.
Why Lawrence Livermore National Laboratory?
- Included in 2026 Best Places to Work by Glassdoor!
- Flexible Benefits Package
- 401(k)
- Relocation Assistance
- Education Reimbursement Program
- Flexible schedules (*depending on project needs)
- Our values - visit https://www.llnl.gov/inclusion/our-values
Security Clearance
This position requires a Department of Energy (DOE) Q-level clearance. If you are selected, we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. Also, all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship.
Pre-Employment Drug Test
External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.
Wireless and Medical Devices
Per the Department of Energy (DOE), Lawrence Livermore National Laboratory must meet certain restrictions with the use and/or possession of mobile devices in Limited Areas. Depending on your job duties, you may be required to work in a Limited Area where you are not permitted to have a personal and/or laboratory mobile device in your possession. This includes, but not limited to cell phones, tablets, fitness devices, wireless headphones, and other Bluetooth/wireless enabled devices.
If you use a medical device, which pairs with a mobile device, you must still follow the rules concerning the mobile device in individual sections within Limited Areas. Sensitive Compartmented Information Facilities require separate approval. Hearing aids without wireless capabilities or wireless that has been disabled are allowed in Limited Areas, Secure Space and Transit/Buffer Space within buildings.
How to identify fake job advertisements
Please be aware of recruitment scams where people or entities are misusing the name of Lawrence Livermore National Laboratory (LLNL) to post fake job advertisements. LLNL never extends an offer without a personal interview and will never charge a fee for joining our company. All current job openings are displayed on the Career Page under “Find Your Job” of our website. If you have encountered a job posting or have been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond.
To learn more about recruitment scams: https://www.llnl.gov/sites/www/files/2023-05/LLNL-Job-Fraud-Statement-Updated-4.26.23.pdf
Equal Employment Opportunity
We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.
Reasonable Accommodation
Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory. If you need a reasonable accommodation during the application or the recruiting process, please use our online form to submit a request.
California Privacy Notice
The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.
Company Description
Join us and make YOUR mark on the World!
Lawrence Livermore National Laboratory (LLNL) has turned bold ideas into world-changing impact advancing science and technology to strengthen U.S. security and promote global stability.
Our mission spans four critical national security areas nuclear deterrence, threat preparedness, energy security, and multi-domain defense empowering teams to take on the toughest challenges of today and tomorrow. With a culture built on innovation and operational excellence, LLNL is a place where your expertise can make a real impact.
Job Description
We have an opening for a Communications Specialist to support the Livermore Information Technology Program (LivIT). You will interact with all levels of administrative, management, and IT staff on the creation of knowledge base articles, operations communications, IT services promotions and communication plans to deliver consistent and accurate information to a wide range of technical and non-technical audiences. This position is in the Technical Information Department within the Business Directorate and will be matrixed to LivIT.
This position will be filled at either level based on knowledge and related experiences as assessed by the hiring team. Additional job responsibilities, outlined below, will be assigned if you are selected at the higher level.
This position offers a hybrid schedule, blending in-person and virtual presence. You will have the flexibility to work from home one or more days per week.
You will
- Provide comprehensive writing and editing services for large and/or complex projects, potentially involving web and other media platforms such as ServiceNow. Develop original content and provide comprehensive writing and editing services targeted at an internal audience.
- Work with service owners, business units, or project groups, to coordinate communications projects; tasks include assessing incremental input and multiple iterations and developing communication styles for technical and possibly sensitive material.
- Interpret complex technical information and translate into various forms (e.g., Web copy, newsletters, tutorials, knowledge base articles) of easily understandable communications.
- Coordinate moderately complex communications projects, often with quick turnaround times and in collaboration with multiple contributors.
- Coordinate and evaluate multiple concurrent projects and their outcomes; lead ad hoc planning and status meetings.
- Develop and implement project plans and schedules for moderately complex projects while meeting cost, schedule, and quality commitments. Lead ad hoc planning and status meetings.
- Work effectively with LLNL staff members of all levels to support the Laboratory and its communications needs.
- Perform other duties as assigned.
In addition, at the G04.3 Level
- Develop original complex technical content and provide comprehensive writing, editing, and editorial-development services for complex, multi-author communications products, including reports, presentations, knowledge base articles, web content, and other digital communications products.
- Serve as project manager by partnering to define technical communications strategies, messages, audiences, and key deliverables for a variety of complex and specialized products/projects; coordinate all aspects of development, schedule and lead planning and status meetings, and review work of team members.
Qualifications
- Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. Citizenship.
- Bachelor’s degree in English, communications, information technology, journalism, marketing, a scientific or technical discipline, or a related field; or an equivalent combination of education and experience in communications.
- Experience translating complex scientific and technical information for a broad range of users through effective planning, development, organization and writing of content across multiple communication platforms, including web and digital media.
- Experience using effective professional writing/editing techniques for a variety of media including comprehensive knowledge of technical language, usage, and style conventions.
- Advanced knowledge of and experience using style conventions, professional principles, and technical communication practices and standards.
- Significant experience with Microsoft Office and Adobe software tools, particularly with templates, charts, and various presentation formats.
- Strong interpersonal and customer service skills, including ability to work both independently and within a demanding team environment to meet tight deadlines while managing competing priorities. Advanced written and verbal communication skills.
- Strong understanding of the costs, processes, timelines, and specifications involved in various technical communications projects.
In addition, at the G04.3 Level
- Significant writing and editing experience in a wide variety of scientific areas or technical areas.
- Project management experience leading complex multi-functional communication projects and teams with multiple technical groups to translate and develop communication materials that are easily understood by business-oriented customers including establishing team commitments of cost, schedule, and quality.
- Experience collaborating with senior managers, clients, team members, peers, and stakeholders to meet organizational/ programmatic objectives.
Qualifications We Desire
- Advanced degree in English, communications, information technology, journalism, marketing or in a related technical area.
- Advanced knowledge of and/or experience working in a service center, customer service or information technology.
- Experience in knowledge management that includes authoring and updating knowledge base articles as well as training others as authors.
Pay Range: $95,820 - $140,712 Annually
$95,820 - $117,312 Annually at the G04.2 level
$114,900 - $140,712 Annually at the G04.3 level
This is the lowest to highest salary range in good faith we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.
Additional Information
#LI-Hybrid
Position Information
This is a Career Indefinite position, open to Lab employees and external candidates.
Why Lawrence Livermore National Laboratory?
- Included in 2026 Best Places to Work by Glassdoor!
- Flexible Benefits Package
- 401(k)
- Relocation Assistance
- Education Reimbursement Program
- Flexible schedules (*depending on project needs)
- Our values - visit https://www.llnl.gov/inclusion/our-values
Security Clearance
This position requires a Department of Energy (DOE) Q-level clearance. If you are selected, we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. Also, all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship.
Pre-Employment Drug Test
External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.
Wireless and Medical Devices
Per the Department of Energy (DOE), Lawrence Livermore National Laboratory must meet certain restrictions with the use and/or possession of mobile devices in Limited Areas. Depending on your job duties, you may be required to work in a Limited Area where you are not permitted to have a personal and/or laboratory mobile device in your possession. This includes, but not limited to cell phones, tablets, fitness devices, wireless headphones, and other Bluetooth/wireless enabled devices.
If you use a medical device, which pairs with a mobile device, you must still follow the rules concerning the mobile device in individual sections within Limited Areas. Sensitive Compartmented Information Facilities require separate approval. Hearing aids without wireless capabilities or wireless that has been disabled are allowed in Limited Areas, Secure Space and Transit/Buffer Space within buildings.
How to identify fake job advertisements
Please be aware of recruitment scams where people or entities are misusing the name of Lawrence Livermore National Laboratory (LLNL) to post fake job advertisements. LLNL never extends an offer without a personal interview and will never charge a fee for joining our company. All current job openings are displayed on the Career Page under “Find Your Job” of our website. If you have encountered a job posting or have been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond.
To learn more about recruitment scams: https://www.llnl.gov/sites/www/files/2023-05/LLNL-Job-Fraud-Statement-Updated-4.26.23.pdf
Equal Employment Opportunity
We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.
Reasonable Accommodation
Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory. If you need a reasonable accommodation during the application or the recruiting process, please use our online form to submit a request.
California Privacy Notice
The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.
See All 43 Remote Information Technology Assistant Jobs
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Find JobsRemote Information Technology Assistant Job Market
Who's Hiring
Top Industries Hiring
- Education
- Insurance
What Employers Look For
The qualifications that appear most often in remote information technology assistant jobs.
- Proficiency with Windows and macOS operating systems and basic hardware troubleshooting
- Experience using help desk or ticketing software to log and resolve support requests
- Knowledge of Active Directory for user account management and access provisioning
- CompTIA A+ certification or equivalent entry-level IT credential preferred or required
- Ability to support end users in person and remotely with clear communication skills
- Associate degree or bachelor's degree in information technology, computer science, or a related field
Tips for Your Remote Information Technology Assistant Job Search
Apply early to remote roles that fit
Migrate Mate lists remote information technology assistant openings from across the U.S. in one place, so you can find roles that match your skills and apply directly without sorting through postings that require on-site work.
Show async communication skills upfront
Remote IT assistant teams run on written communication. Add a short section to your resume or cover letter that names the ticketing systems, chat platforms, and documentation tools you've used, so hiring managers can picture you functioning without a physical help desk.
Build a home lab to prove remote readiness
Remote employers can't watch you troubleshoot in person, so a documented home lab, a virtualization setup, or a GitHub repo with configuration scripts gives them concrete evidence of hands-on capability before the interview even starts.
Prepare for remote-specific interview questions
Remote IT assistant interviews almost always include questions about how you handle a support request when you can't physically reach the user's machine. Practice walking through a remote troubleshooting scenario step by step, naming the specific remote access tools you'd use at each stage.
Remote Information Technology Assistant Jobs: Frequently Asked Questions
How do I get a remote information technology assistant job?
Target companies with distributed teams or no central IT office, since those employers build remote support into their workflow from the start. Remote hiring managers screen for self-direction, clear written communication, and the ability to troubleshoot without someone watching over your shoulder. Demonstrating familiarity with remote desktop tools, ticketing systems, and async documentation gives you a concrete edge over candidates who list only general IT skills.
Which companies hire remote information technology assistants?
Remote information technology assistant roles are posted by Johns Hopkins University, Parsimony, and Shaw Industries and others right now, based on current remote listings on Migrate Mate as of November 2026. Remote-first firms, managed service providers, and large enterprises with distributed workforces across healthcare, education, and financial services are among the most active hirers for this role.
Can you get a remote information technology assistant job with no experience?
Yes, but remote entry-level roles are harder to land than on-site ones because employers expect you to work independently from day one. Small remote-first companies and IT staffing firms are more likely to hire entry-level candidates than large enterprises. A home lab setup, a CompTIA A+ certification, or documented volunteer IT work shows remote employers you can self-manage and troubleshoot without on-site supervision.
Do you need a degree for remote information technology assistant jobs?
Not always. Many remote employers care more about certifications like CompTIA A+, Network+, or Microsoft 365 Fundamentals than a four-year degree, especially at the assistant level. Demonstrated hands-on skills, a history of resolving real support tickets, and familiarity with remote management tools carry significant weight when remote hiring managers can't observe you in person.
Which industries hire the most remote information technology assistants?
Most remote information technology assistant openings sit in Education and Insurance, per current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed teams and cloud-based infrastructure, which means IT support must function effectively without a shared physical office.
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