Remote Managed Services Consultant Jobs
Remote Managed Services Consultant jobs are open across IT services, cloud infrastructure, and cybersecurity at remote-first managed service providers, enterprise technology firms, and distributed consulting teams. Roles range from entry-level service desk support to senior consultants leading multi-client engagements. Employers hiring remotely right now include Luxent, MCAConnect, and Eide Bailly. Scan the live roles below and apply to whichever ones fit.
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See related jobsTitle: D365 CE Senior Functional Consultant - Managed Services
Location: Remote with travel up to 30%
Description
As a senior member of MCA Connect’s Managed Services team, the D365 CE Senior Functional Consultant helps clients maximize the value, stability, and adoption of their Microsoft Dynamics 365 Customer Engagement and Power Platform solutions after go-live. This role combines functional consulting, application support, solution design, and continuous improvement across multiple client environments. The consultant owns defined workstreams with limited oversight, leads small enhancement efforts, resolves functional support cases, and serves as a trusted advisor to client stakeholders.
Core Responsibilities
Manage functional support and enhancement work for multiple client environments, balancing priorities, service expectations, timelines, budgets, and quality.
Monitor and triage new support cases; investigate functional issues, document findings, coordinate next steps, and drive cases through resolution with clients and internal teams.
Lead requirements and solution-design discussions for post-go-live enhancements, including current-state challenges, future-state processes, user stories, acceptance criteria, configuration decisions, and release considerations.
Configure and support Dynamics 365 CE and Power Platform capabilities, including model-driven apps, Dataverse tables, forms, views, dashboards, business rules, business process flows, queues, routing, security roles, and Power Automate workflows.
Support Sales, Customer Service, Field Service, Customer Insights, Power Pages, and related CE/CX capabilities based on client needs and consultant specialization.
Evaluate standard functionality versus configuration or customization, and proactively identify risks related to scope, data, security, integrations, adoption, and business process design.
Prepare and maintain functional design documents, process flows, configuration workbooks, user stories, test scripts, training materials, release notes, and knowledge-transfer documentation.
Maintain traceability from client requests and support cases through requirements, design decisions, configuration, testing, approvals, deployment, and closure.
Plan and facilitate functional testing, regression testing, UAT, defect triage, release readiness, deployment validation, and post-release support.
Guide clients through Microsoft release waves and upgrade cycles by assessing potential impact, identifying opportunities, supporting validation, and communicating recommended actions.
Partner with technical consultants and architects on integrations, data migration, reporting, security, application lifecycle management, and custom extension requirements.
Lead small projects and enhancement initiatives using Agile delivery practices; manage assigned scope, schedule, budget, risks, dependencies, and deliverables.
Delegate appropriate tasks to junior or offshore resources, provide clear direction, review deliverables, and support team development.
Build trusted client relationships through responsive communication, practical recommendations, accurate status reporting, and consistent follow-through.
Follow established MCA Connect standards and methodologies, optimize individual utilization, and pursue annual training and certification goals.
Required Skills and Experience
5+ years of experience implementing, configuring, or supporting Microsoft Dynamics 365 CE, including Sales, Customer Service, Field Service, Customer Insights, or comparable CRM platforms.
Demonstrated experience supporting production or post-go-live environments, including case triage, root-cause analysis, enhancement delivery, release support, and client communication.
Hands-on experience configuring Dataverse and model-driven applications, including tables, forms, views, dashboards, business rules, business process flows, security, queues, and routing.
Working knowledge of Power Automate, Power Pages, Microsoft 365 integration, dashboards, reporting, and user security concepts.
Experience gathering requirements and translating business needs into user stories, acceptance criteria, functional designs, configuration decisions, test scenarios, and adoption materials.
Understanding of solution management and application lifecycle management across development, test, and production environments.
Strong troubleshooting, analytical, documentation, facilitation, and client-facing communication skills.
Ability to manage competing priorities across multiple clients, work independently, communicate status and risk clearly, and deliver work on time and within assigned budgets.
Understanding of Agile delivery, backlog refinement, sprint demonstrations, test management, release readiness, training, and change/adoption fundamentals.
Preferred Qualifications
Experience building or supporting Canvas Apps and Power Pages solutions with Dataverse as a primary data source.
Experience with Azure DevOps or comparable tools for backlog, test, defect, and release management.
Experience supporting integrations between Dynamics 365 CE and Dynamics 365 Finance & Operations, including familiarity with Dual-write.
Working knowledge of Power BI, Copilot, embedded intelligence, and automation capabilities that can improve user productivity and customer experience.
Experience in a consulting or managed services environment supporting multiple clients.
Relevant Microsoft certifications such as PL-200, MB-280, MB-230, MB-240, PL-600, or current role-aligned equivalents.
Work/Life Balance with Unlimited Paid Time Off (UPTO)- 401k Plan with Company Matching Contribution
- Monthly Stipend for Home Office Expenses
- Subsidized Medical, Dental and Vision Coverage
- Health Savings and Flexible Spending Accounts
- Company Paid Life and Disability Insurance
- Training, Certification and Continuing Education Support
MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients.
MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Title: D365 CE Senior Functional Consultant - Managed Services
Location: Remote with travel up to 30%
Description
As a senior member of MCA Connect’s Managed Services team, the D365 CE Senior Functional Consultant helps clients maximize the value, stability, and adoption of their Microsoft Dynamics 365 Customer Engagement and Power Platform solutions after go-live. This role combines functional consulting, application support, solution design, and continuous improvement across multiple client environments. The consultant owns defined workstreams with limited oversight, leads small enhancement efforts, resolves functional support cases, and serves as a trusted advisor to client stakeholders.
Core Responsibilities
Manage functional support and enhancement work for multiple client environments, balancing priorities, service expectations, timelines, budgets, and quality.
Monitor and triage new support cases; investigate functional issues, document findings, coordinate next steps, and drive cases through resolution with clients and internal teams.
Lead requirements and solution-design discussions for post-go-live enhancements, including current-state challenges, future-state processes, user stories, acceptance criteria, configuration decisions, and release considerations.
Configure and support Dynamics 365 CE and Power Platform capabilities, including model-driven apps, Dataverse tables, forms, views, dashboards, business rules, business process flows, queues, routing, security roles, and Power Automate workflows.
Support Sales, Customer Service, Field Service, Customer Insights, Power Pages, and related CE/CX capabilities based on client needs and consultant specialization.
Evaluate standard functionality versus configuration or customization, and proactively identify risks related to scope, data, security, integrations, adoption, and business process design.
Prepare and maintain functional design documents, process flows, configuration workbooks, user stories, test scripts, training materials, release notes, and knowledge-transfer documentation.
Maintain traceability from client requests and support cases through requirements, design decisions, configuration, testing, approvals, deployment, and closure.
Plan and facilitate functional testing, regression testing, UAT, defect triage, release readiness, deployment validation, and post-release support.
Guide clients through Microsoft release waves and upgrade cycles by assessing potential impact, identifying opportunities, supporting validation, and communicating recommended actions.
Partner with technical consultants and architects on integrations, data migration, reporting, security, application lifecycle management, and custom extension requirements.
Lead small projects and enhancement initiatives using Agile delivery practices; manage assigned scope, schedule, budget, risks, dependencies, and deliverables.
Delegate appropriate tasks to junior or offshore resources, provide clear direction, review deliverables, and support team development.
Build trusted client relationships through responsive communication, practical recommendations, accurate status reporting, and consistent follow-through.
Follow established MCA Connect standards and methodologies, optimize individual utilization, and pursue annual training and certification goals.
Required Skills and Experience
5+ years of experience implementing, configuring, or supporting Microsoft Dynamics 365 CE, including Sales, Customer Service, Field Service, Customer Insights, or comparable CRM platforms.
Demonstrated experience supporting production or post-go-live environments, including case triage, root-cause analysis, enhancement delivery, release support, and client communication.
Hands-on experience configuring Dataverse and model-driven applications, including tables, forms, views, dashboards, business rules, business process flows, security, queues, and routing.
Working knowledge of Power Automate, Power Pages, Microsoft 365 integration, dashboards, reporting, and user security concepts.
Experience gathering requirements and translating business needs into user stories, acceptance criteria, functional designs, configuration decisions, test scenarios, and adoption materials.
Understanding of solution management and application lifecycle management across development, test, and production environments.
Strong troubleshooting, analytical, documentation, facilitation, and client-facing communication skills.
Ability to manage competing priorities across multiple clients, work independently, communicate status and risk clearly, and deliver work on time and within assigned budgets.
Understanding of Agile delivery, backlog refinement, sprint demonstrations, test management, release readiness, training, and change/adoption fundamentals.
Preferred Qualifications
Experience building or supporting Canvas Apps and Power Pages solutions with Dataverse as a primary data source.
Experience with Azure DevOps or comparable tools for backlog, test, defect, and release management.
Experience supporting integrations between Dynamics 365 CE and Dynamics 365 Finance & Operations, including familiarity with Dual-write.
Working knowledge of Power BI, Copilot, embedded intelligence, and automation capabilities that can improve user productivity and customer experience.
Experience in a consulting or managed services environment supporting multiple clients.
Relevant Microsoft certifications such as PL-200, MB-280, MB-230, MB-240, PL-600, or current role-aligned equivalents.
Work/Life Balance with Unlimited Paid Time Off (UPTO)- 401k Plan with Company Matching Contribution
- Monthly Stipend for Home Office Expenses
- Subsidized Medical, Dental and Vision Coverage
- Health Savings and Flexible Spending Accounts
- Company Paid Life and Disability Insurance
- Training, Certification and Continuing Education Support
MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients.
MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Find JobsRemote Managed Services Consultant Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in remote managed services consultant jobs.
- 3 or more years of experience delivering managed IT or business services to clients
- Proficiency with ITSM platforms such as ServiceNow or Jira Service Management
- ITIL Foundation certification or equivalent service-management credential
- Experience managing client relationships and presenting service performance reviews
- Familiarity with cloud environments including AWS, Azure, or Google Cloud
- Bachelor's degree in information technology, business, or a related field
Tips for Your Remote Managed Services Consultant Job Search
Apply early to remote roles that fit
Migrate Mate lists remote managed services consultant openings from across the U.S. in one place, so you can find roles that match your skills and apply directly. Remote postings at well-known managed service providers fill fast, so applying within the first few days gives you a real advantage.
Show your remote toolset on your resume
Name the specific remote monitoring and management platforms, PSA tools, and ticketing systems you have used. Remote employers for managed services roles screen resumes for tools like ConnectWise, Autotask, or similar platforms before they evaluate anything else about your background.
Build an async communication portfolio
Remote managed services clients judge you on how clearly you document issues, escalations, and resolutions in writing. Compile examples of runbooks, incident summaries, or client-facing status updates you have written, and reference them in your application to show you can communicate without a phone call.
Prepare for scenario-based remote interviews
Remote hiring managers for managed services roles test judgment, not just technical knowledge. Practice walking through a client escalation scenario on video, explaining your diagnostic steps out loud and in real time. Clear verbal structure under pressure signals that you can handle client calls independently from a home office.
Remote Managed Services Consultant Jobs: Frequently Asked Questions
How do I get a remote managed services consultant job?
Remote managed services consultant roles go to candidates who can demonstrate self-direction, strong written communication, and the ability to manage client relationships without in-person contact. Employers screen heavily for experience with remote monitoring and management tools, ticketing systems, and async documentation practices. Certifications in cloud platforms or ITIL frameworks give candidates a clear edge, as do references or case studies showing you have delivered results for clients independently.
Which companies hire remote managed services consultants?
Employers currently hiring remote managed services consultants include Luxent, MCAConnect, and Eide Bailly, per current remote listings on Migrate Mate as of November 2026. Remote-first managed service providers, enterprise SaaS companies, and distributed IT consulting firms account for the largest share of these openings.
Can you get a remote managed services consultant job with no experience?
Yes, but remote entry-level managed services consultant roles are harder to land because employers expect you to troubleshoot and prioritize independently from day one. Smaller managed service providers and cloud-focused startups are the most likely to hire entry-level candidates remotely. A home lab, documented personal projects, or a relevant certification such as CompTIA Network+ or Microsoft Azure Fundamentals can substitute for direct employer experience and open those doors.
Do you need a degree for remote managed services consultant jobs?
Not always. Remote employers in this field weigh demonstrated technical skills, vendor certifications, and a history of delivering measurable outcomes for clients as heavily as formal education. A portfolio of resolved client issues, platform migrations, or service improvement projects carries real weight. Degrees in information systems or computer science can accelerate hiring at larger enterprises, but many managed service providers prioritize certifications and hands-on results over academic credentials.
Which industries hire the most remote managed services consultants?
Most remote managed services consultant openings sit in Technology & Software, per current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed teams managing complex technology environments across multiple locations, making remote managed services consultants a natural fit.
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