Remote Member Services Manager Jobs

Remote member services manager jobs are open across health insurance, financial services, credit unions, and member-based associations at remote-first companies and distributed teams hiring across the U.S., from coordinator-level roles stepping into management to senior managers overseeing large remote service teams. Employers hiring remotely right now include State Farm, OneImaging, and Personify Health. Scan the live roles below and apply to whichever ones fit.

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Overview

Open roles16
Top employerState Farm
Top industryInsurance
Top credentialBachelor's degree
Companies hiring3

Showing 5 of 16+ Remote Member Services Manager jobs

Financial Services Representative - State Farm Agent Team Member
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Added 6d ago
Financial Services Representative - State Farm Agent Team Member
State Farm
West Palm Beach, Florida
Business Strategy
Consulting & Professional Services
Corporate Development & M&A
$60k - $90k/yr
Remote (US)
10,000+

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Financial Services Representative - State Farm Agent Team Member
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Added 1w ago
Financial Services Representative - State Farm Agent Team Member
State Farm
Findlay, Ohio
Account Management
Business Development
Consulting & Professional Services
Customer Success
$50k - $75k/yr
Remote (US)
10,000+

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Vice President, TPA Member Services
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Added 3w ago
Vice President, TPA Member Services
Personify Health
Tempe, Arizona
Account Management
Customer Success
Partnerships & Business Development
Sales
$200k - $270k/yr
Remote (US)
Bachelor's degree
1,001-5,000

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Insurance and Financial Services Position - State Farm Team Member
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Added 3w ago
Insurance and Financial Services Position - State Farm Team Member
State Farm
North Haven, Connecticut
Accounting
Investment Banking & Capital Markets
$35k - $75k/yr
Remote (US)
10,000+

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Operations Manager, Member Services (Knowledge Management)
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Added 1mo ago
Operations Manager, Member Services (Knowledge Management)
OneImaging
Remote
Clinical Support
Healthcare Administration
Project Management
$100k - $115k/yr
Remote (US)

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Remote Member Services Manager Job Market

Who's Hiring

  • State Farm14
  • OneImaging1
  • Personify Health1

Top Industries Hiring

  • Insurance

What Employers Look For

The qualifications that appear most often in remote member services manager jobs.

  • Three or more years of experience managing customer or member service teams
  • Demonstrated ability to track and improve member satisfaction and retention metrics
  • Proficiency with CRM platforms and member management software
  • Experience developing and enforcing service standards and team workflows
  • Bachelor's degree in business, communications, healthcare administration, or a related field
  • Familiarity with HIPAA, ERISA, or other compliance requirements relevant to the member base

Tips for Your Remote Member Services Manager Job Search

Apply early to remote roles that fit

Migrate Mate lists remote member services manager openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Remote roles at established health plans and credit unions fill fast, so applying in the first few days matters.

Show async communication skills upfront

Remote member services manager roles depend on clear written communication across Slack, email, and ticketing platforms. Use your cover letter and resume to demonstrate you've managed member issues, coached team members, or escalated problems entirely in writing, not just in person.

Highlight remote team management experience

Remote hiring managers want proof you've overseen distributed service staff before. Call out specific tools you've used to manage remote teams, such as Zendesk, Salesforce Service Cloud, or project tracking platforms, and name the team size and geography you covered.

Prepare for performance-based remote interviews

Remote member services manager interviews often include scenario questions about handling a service backlog, coaching an underperforming remote rep, or resolving a high-volume member escalation without real-time supervision. Prepare concrete examples with metrics, not general process descriptions.

Remote Member Services Manager Jobs: Frequently Asked Questions

How do I get a remote member services manager job?

Target companies with established remote cultures: health plans, credit unions, insurance carriers, and SaaS membership platforms that have built distributed service teams. Remote hiring managers screen hard for written communication and self-direction, so your application should show how you've managed queues, resolved escalations, or coached a team without being in the same room. Certifications in customer experience or CRM platforms like Salesforce or Zendesk give you a concrete edge.

Which companies hire remote member services managers?

Companies hiring remote member services managers right now include State Farm, OneImaging, and Personify Health, based on current remote listings on Migrate Mate as of November 2026. Remote openings for this role concentrate at health insurance carriers, credit unions, financial services firms, and member-based associations that run fully distributed service operations.

Can you get a remote member services manager job with no experience?

Yes, but remote entry is harder because you're expected to self-manage from day one with minimal in-person coaching. Your best path in is through companies that already promote from within remotely, such as health plans and credit unions that run internal training programs. Showing measurable results from front-line service work, handling escalations independently, or leading small projects remotely can substitute for a formal management title.

Do you need a degree for remote member services manager jobs?

Not always. Remote employers in health insurance and financial services often care more about CRM proficiency, documented team leadership, and member retention results than a specific degree. A bachelor's helps at larger organizations, but demonstrated experience managing service workflows remotely, combined with strong written communication, carries significant weight in hiring decisions for this role.

Which industries hire the most remote member services managers?

The sectors hiring the most remote member services managers are Insurance, based on current remote listings on Migrate Mate as of November 2026. These sectors hire member services managers remotely because their member bases are national and their service teams are built to operate across time zones without a central office.

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