Remote Operations Maintenance Specialist Jobs
Remote Operations Maintenance Specialist jobs are open across the U.S. at remote-first firms and distributed teams in manufacturing operations, facilities management, utilities, and industrial services. Employers hiring remotely right now include Alvarez & Marsal, Oscar Management Corporation, and Abco Maintenance. See the openings below and apply to the ones that match your experience.
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Showing 5 of 1,972+ Remote Operations Maintenance Specialist jobs
Job Title: Academic Operations Specialist (Mandarin)
Location: San Jose, CA
Job Type: Full-Time, 40hrs/week
Pay Range: $25-28/hour + performance-based commission, targeted $50K-$74K/year
Mandarin speaking and writing is required for this position
Who We Are:
Think Academy US, a 100% owned subsidiary of TAL Education Group (NYSE: TAL), is a recently established education technology (Ed-Tech) company providing K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children's ability to think critically, strengthen their logic skills, and help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.
Think Academy is seeking a high-energy, high-potential Academic Operations Specialist to set up the customer success journey. This person should be passionate about helping and supporting students' learning experiences, take full ownership of user experience, learn quickly, handle complex situations, and consistently deliver a high standard of service. This role is critical to ensuring that our customers (mostly parents) receive timely, accurate, and professional assistance across multiple communication channels.
Key Responsibilities:
Customer Support
- Provide ongoing support to enrolled students and parents, responding promptly to inquiries and resolving issues throughout the learning journey.
- Serve as a trusted point of contact for families and deliver professional guidance and assistance.
Student & Family Follow-Up
- Monitor student progress and parent needs, ensuring a positive learning experience.
- Assist with course scheduling, class changes, leave requests, and other academic support services.
Complaint Resolution
- Handle parent feedback and concerns professionally and empathetically.
- Collaborate with internal teams to investigate issues, implement solutions, and maintain strong customer relationships.
Cross-Functional Collaboration
- Document customer feedback and service interactions accurately.
- Partner closely with teaching and operations teams to continuously improve service processes and the overall customer experience.
Qualifications
- Bachelor's degree or above.
- Fluent Mandarin communication skills; able to read English at an intermediate level (CET-4 or equivalent preferred).
- Comfortable working long-term evening shifts in a remote work environment.
- Must have a personal computer and reliable internet connection.
- Prior experience in customer service, student services, academic advising, class management, or educational administration is preferred.
- Experience in the education industry is a plus.
- Strong communication, problem-solving, and interpersonal skills.
- Customer-focused, detail-oriented, and able to handle parent inquiries and concerns with patience and professionalism.
Work Hours:
- 40 hours per week (one weekend date required)
- Mon-Saturday: 1pm-10pm (break from 6:00-7:00pm)
- Sundays WFH
Compensation & Benefits:
- $25-28/hour + performance-based commission, targeted $50K-$74K/year
- 401(k) Match
- Health, vision, dental insurance
Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Job Title: Academic Operations Specialist (Mandarin)
Location: San Jose, CA
Job Type: Full-Time, 40hrs/week
Pay Range: $25-28/hour + performance-based commission, targeted $50K-$74K/year
Mandarin speaking and writing is required for this position
Who We Are:
Think Academy US, a 100% owned subsidiary of TAL Education Group (NYSE: TAL), is a recently established education technology (Ed-Tech) company providing K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children's ability to think critically, strengthen their logic skills, and help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.
Think Academy is seeking a high-energy, high-potential Academic Operations Specialist to set up the customer success journey. This person should be passionate about helping and supporting students' learning experiences, take full ownership of user experience, learn quickly, handle complex situations, and consistently deliver a high standard of service. This role is critical to ensuring that our customers (mostly parents) receive timely, accurate, and professional assistance across multiple communication channels.
Key Responsibilities:
Customer Support
- Provide ongoing support to enrolled students and parents, responding promptly to inquiries and resolving issues throughout the learning journey.
- Serve as a trusted point of contact for families and deliver professional guidance and assistance.
Student & Family Follow-Up
- Monitor student progress and parent needs, ensuring a positive learning experience.
- Assist with course scheduling, class changes, leave requests, and other academic support services.
Complaint Resolution
- Handle parent feedback and concerns professionally and empathetically.
- Collaborate with internal teams to investigate issues, implement solutions, and maintain strong customer relationships.
Cross-Functional Collaboration
- Document customer feedback and service interactions accurately.
- Partner closely with teaching and operations teams to continuously improve service processes and the overall customer experience.
Qualifications
- Bachelor's degree or above.
- Fluent Mandarin communication skills; able to read English at an intermediate level (CET-4 or equivalent preferred).
- Comfortable working long-term evening shifts in a remote work environment.
- Must have a personal computer and reliable internet connection.
- Prior experience in customer service, student services, academic advising, class management, or educational administration is preferred.
- Experience in the education industry is a plus.
- Strong communication, problem-solving, and interpersonal skills.
- Customer-focused, detail-oriented, and able to handle parent inquiries and concerns with patience and professionalism.
Work Hours:
- 40 hours per week (one weekend date required)
- Mon-Saturday: 1pm-10pm (break from 6:00-7:00pm)
- Sundays WFH
Compensation & Benefits:
- $25-28/hour + performance-based commission, targeted $50K-$74K/year
- 401(k) Match
- Health, vision, dental insurance
Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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Find JobsRemote Operations Maintenance Specialist Job Market
Who's Hiring
- Alvarez & Marsal37
- Oscar Management Corporation32
- Abco Maintenance22
- Twilio12
- ServiceNow12
Top Industries Hiring
- Technology & Software59
- Consulting & Professional Services53
- Investment & Asset Management43
- Accounting & Auditing39
- Insurance34
What Employers Look For
The qualifications that appear most often in remote operations maintenance specialist jobs.
- 2-5 years of hands-on experience in industrial or facilities maintenance environments
- Proficiency with preventive maintenance software or computerized maintenance management systems (CMMS)
- OSHA 10 or OSHA 30 certification or willingness to obtain upon hire
- Ability to read and interpret technical manuals, schematics, and wiring diagrams
- Experience maintaining mechanical, electrical, plumbing, or HVAC systems
- High school diploma or GED required, with vocational training or associate degree preferred
Tips for Your Remote Operations Maintenance Specialist Job Search
Show your CMMS fluency upfront
Remote operations maintenance roles depend on computerized maintenance management systems for work orders, scheduling, and asset tracking. Name the specific platforms you've used in your resume and cover letter so hiring managers can immediately see you can operate independently in a remote environment.
Build an async communication portfolio
Remote maintenance teams coordinate through written updates, digital reports, and ticketing systems rather than in-person briefings. Compile examples of maintenance summaries, incident reports, or digital work-order documentation you've written to show you can keep distributed teams informed without face-to-face contact.
Apply early to remote roles that fit
Migrate Mate lists remote operations maintenance specialist openings from across the U.S. in one place. Search the current listings, find roles that match your experience and equipment background, and apply directly while postings are fresh.
Highlight multi-site coordination experience
Remote employers in this field often manage maintenance activity across multiple facilities or asset locations. If you've coordinated preventive maintenance schedules, vendor relationships, or compliance tracking across sites, make that scope explicit in your application materials.
Remote Operations Maintenance Specialist Jobs: Frequently Asked Questions
How do I get a remote operations maintenance specialist job?
Target companies that run distributed operations teams and rely on digital maintenance management systems, since those employers are already set up to support remote specialists. What remote hiring managers screen for most is your ability to self-direct, communicate maintenance findings clearly in writing, and stay on top of work orders without in-person check-ins. Demonstrating fluency with CMMS platforms and async reporting gives you a real edge over candidates who only have on-site experience.
Which companies hire remote operations maintenance specialists?
Employers currently hiring remote operations maintenance specialists include Alvarez & Marsal, Oscar Management Corporation, and Abco Maintenance, per current remote listings on Migrate Mate as of November 2026. These tend to be remote-first organizations and distributed enterprises across industrial services, utilities, and technology-driven facilities management that coordinate maintenance activity across multiple sites.
Can you get a remote operations maintenance specialist job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to troubleshoot and manage work independently from day one without on-site supervision. Companies with large distributed asset portfolios sometimes hire junior remote specialists for documentation, scheduling, and system monitoring tasks. Showing hands-on maintenance certifications, familiarity with CMMS tools, and strong written communication skills can substitute for years of formal experience when competing for those openings.
Do you need a degree for remote operations maintenance specialist jobs?
Not always. Many remote employers weigh technical certifications, demonstrated CMMS proficiency, and a history of managing maintenance programs over a formal degree. Credentials in preventive maintenance, electrical systems, or industrial operations often carry more weight than a diploma for this role, particularly when you can show concrete results like reduced downtime or improved work-order completion rates.
Which industries hire the most remote operations maintenance specialists?
Most remote operations maintenance specialist openings sit in Technology & Software, Consulting & Professional Services, and Investment & Asset Management, per current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed teams managing assets and facilities across multiple locations, making remote coordination of maintenance activity a practical and common arrangement.
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