Remote Patient Flow Coordinator Jobs
Remote patient flow coordinator jobs are open across the U.S. at remote-first firms and distributed healthcare teams, with demand concentrated in telehealth, managed care, and health system operations. Employers hiring remotely right now include ServiceNow, Beckman Coulter Life Sciences, and galliot. Scan the live roles below and apply to whichever ones fit.
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It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
About Team
Flow by ServiceNow is a standalone conversational AI service desk, with its own product and its own codebase. Employees ask for help wherever they already work — Slack, Microsoft Teams, email, or the browser. Flow answers from connected knowledge, handles the request, and runs automations the team publishes. AI is how the product works, and a person stays in control when the action is sensitive.
Flow is a new company inside ServiceNow, reimagining every function from first principles. We hire builders with agency and curiosity who use AI as the default way to design, review, and operate. They challenge inherited ways of working and treat their work as craft.
On AI-Native Engineering, you’ll set technical direction for the systems that make Flow intelligent: the agent runtime, the tool surface a model sees, the prompt and context layers, the retrieval that grounds every answer, and the evaluation discipline that tells us whether a change made the product better. This is a hands-on role with broad influence — you’ll make architectural calls, raise the engineering bar, and help the team move from AI-assisted development to AI-native delivery.
What you’ll do
- Lead the design and delivery of complex, cross-functional features across the product, from architecture through production operations.
- Build AI-native capabilities: agent loops and the tools they call, prompt and context design, retrieval that grounds and cites its answers, and the eval harnesses that tell us whether a change actually made the product better — with reliability and governance built in.
- Define and drive how the team uses AI across the development lifecycle: code generation, test automation, review, triage, and documentation. Agentic coding is central to how this team ships. Measure the impact and share what works.
- Mentor senior and mid-level engineers and set standards for code quality, observability, and safe AI usage.
- Partner with product, UX, and other engineering leads to turn ambiguous problems into scoped, shippable plans.
- Own production quality for your area, including defect triage, release readiness, and gate reviews.
Qualifications
What we’re looking for
We don’t expect anyone to match every line below. Depth matters more to us than a match on any particular toolchain — be excellent in a modern typed stack and quick to pick up a new one.
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This includes current, hands-on fluency with AI-assisted and agentic development, and an opinion on where those tools help and where they don’t.
- 12+ years of software engineering experience, with a track record of technical leadership at the staff level or equivalent.
- Strong proficiency in TypeScript or another statically typed language, plus solid system design skills.
- Hands-on experience building or integrating LLM-based features: prompt design, retrieval or context management, evaluation, and cost/latency tradeoffs.
- Working knowledge of agentic architectures, including tool use, orchestration, and human-in-the-loop controls.
- Clear written and verbal communication, including the ability to brief senior leaders and align multiple teams.
- Familiarity with enterprise SaaS, multi-tenant systems, and secure, compliant software delivery.
Why this role matters
The agent runtime is the product. The patterns you set — how an agent decides, which tools it may call, what it must prove before it acts, and how we measure whether it got better — are what customers experience as intelligent workflows.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
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Who's Hiring
- ServiceNow11

- Beckman Coulter Life Sciences2

- galliot1G
- BlueShift1

- PlayStation1

What Employers Look For
The qualifications that appear most often in remote patient flow coordinator jobs.
- Experience with electronic medical record systems such as Epic or Cerner
- Knowledge of bed management, census tracking, and capacity planning processes
- Strong communication skills for coordinating between nursing, physicians, and ancillary departments
- Associate or bachelor's degree in healthcare administration, nursing, or a related field
- Ability to multitask and prioritize in a fast-paced, high-census acute care environment
- Familiarity with discharge planning workflows and care transition protocols
Tips for Your Remote Patient Flow Coordinator Job Search
Prove your async coordination skills upfront
Remote patient flow roles depend on written handoffs and digital communication across care teams. Document specific examples of how you've communicated status updates, escalated capacity issues, or tracked patient movement using messaging tools, EHR notes, or shared dashboards without face-to-face contact.
Apply early to remote roles that fit
Migrate Mate lists remote patient flow coordinator openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Early applications matter because remote openings attract broad interest and hiring teams often move quickly.
Highlight remote-ready EHR and scheduling tools
Remote employers screen for fluency with platforms like Epic, Cerner, or Meditech and scheduling tools your team won't be in the room to walk you through. Name the specific systems you've used and the functions you handled independently, such as bed tracking, referral management, or census reporting.
Prepare for scenario-based remote interviews
Remote hiring managers often test situational judgment over credentials. Practice explaining how you'd handle a sudden capacity surge, a referral backlog, or a miscommunication between units when you can't walk down the hall, since that independence is exactly what remote teams are evaluating.
Remote Patient Flow Coordinator Jobs: Frequently Asked Questions
How do I get a remote patient flow coordinator job?
Target remote-first telehealth companies, managed care organizations, and distributed health system teams, since these employers have built the infrastructure to support patient flow coordination without an on-site presence. Remote hiring managers screen for self-direction, clear written communication, and proficiency with electronic health records and scheduling platforms. Candidates who can describe how they've resolved bottlenecks or reduced wait times independently stand out.
Which companies hire remote patient flow coordinators?
Employers currently hiring remote patient flow coordinators include ServiceNow, Beckman Coulter Life Sciences, and galliot, per current remote listings on Migrate Mate as of November 2026. These tend to be telehealth providers, managed care organizations, and large distributed health systems that coordinate patient movement and capacity across multiple sites or virtual care settings.
Can you get a remote patient flow coordinator job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to troubleshoot scheduling conflicts and coordinate across departments with minimal supervision from day one. Telehealth startups and third-party care management vendors are more likely to hire entry-level remotely. Demonstrating familiarity with EHR platforms, completing a medical administrative certificate, or showing volunteer patient-facing work can open the door.
Do you need a degree for remote patient flow coordinator jobs?
Not always. Remote employers in this role weigh hands-on experience with patient scheduling, bed management, or care coordination software heavily alongside or instead of a formal degree. A health information management certificate, documented EHR proficiency, or a record of reducing patient wait times in a previous role can carry as much weight as an associate or bachelor's degree.
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