Remote Patient Support Specialist Jobs
Remote Patient Support Specialist jobs are open across the U.S. at remote-first firms, distributed healthcare organizations, and telehealth companies hiring dedicated support professionals. Employers hiring remotely right now include Boston Medical Center, VALERIS, and IQVIA. See the openings below and apply to the ones that match your experience.
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Showing 5 of 257+ Remote Patient Support Specialist jobs
Patient Intake Specialist (Licensed DPT Required) For Cash Sports Clinic - PART TIME
Why This Role Exists
Before a patient ever walks through our door or starts their recovery, they need to believe it’s possible and feel safe taking that first step. That’s where you come in.
As our Patient Intake Specialist (Doctor of Physical Therapy), you’re not just scheduling appointments. You’re the first connection. The first impression. The first voice of hope.
You’ll guide people from hesitation to commitment. Often when they’re in pain, overwhelmed by options, or unsure what to do next. The way you speak with them, educate them, and encourage them can be the reason they choose to take action and change their health trajectory.
If you’re a licensed DPT who became a physical therapist to make a difference, this role lets you do that at scale.
What You’ll Be Doing
You’ll be responsible for helping people follow through on their intent to get better whether they came through an ad, referral, or past experience with us.
- Guide new patients from first contact to scheduled and arrived evaluation
- Connect with: Inbound leads (Facebook/Instagram ads, Google Ads, website, social media DMs, word-of-moth and partner referrals)
- Follow-ups and callbacks and occasional outbound DMs/texts
- Reconnect with patients who canceled, no-showed, or fell off their plan
- Confirm, remind, and reschedule appointments with a focus on same-week evaluations
- Use phone, text, and email to stay in touch - logging every interaction in our CRM/EMR
- Follow scripts (built by PTs), while personalizing them to the person in front of you
What Success Looks Like
This is a performance role, but it’s patient-centered performance. You’re measured by the impact you help us create.
- 18–22 attended evaluations per week from your bookings
- ≥90% show rate on your booked evals
- Every lead in CRM/EMR has a next step—no one gets forgotten
- More people saying yes → more lives changed → stronger clinic outcomes
Comission pay is based on attended evaluations, not bookings, because we believe showing up is the first win.
Compensation
- Base pay: $20/hour (W2, hourly)
- $50 per attended eval
- $75 per show beyond 18 in a week
- On-target earnings (full time): $80k–$95k/year at 20 shows/week
- No cap on earnings - performance rewards impact
This role has potential to turn into a full-time (salaried) position.
You’re a Great Fit If You’re…
- A licensed Doctor of Physical Therapy (DPT) – this is non-negotiable
- Purpose-driven: You chose this profession to help people
- Energized by meaningful conversations: You know how to lead with empathy and guide with clarity
- Comfortable with a high-volume communication role (60–100+ touches/day)
- Emotionally intelligent: You read people well and handle objections with compassion
- Charismatic and confident: You build trust quickly and hold space for people to take action
- Organized and detail-oriented: You never leave a patient hanging
- Open to performance pay: You like knowing your impact ties directly to your income
- Familiar with CRM/EMR systems, texting platforms, call tools, and digital workflows
- Bonus: You’ve worked in a clinic or scheduling/sales setting before
Schedule & Tools
- 15-20 hours/week
- Flexibility needed for early evening confirmations and occasional weekends
- We provide: onboarding, training, CRM/EMR access, scripts, and weekly feedback loops
Our Culture
- Clear expectations, scoreboards, and accountability
- Zero micromanagement. Just alignment, clarity, and performance
- We move fast, share wins, and support each other
- Most importantly: we exist to help people live pain-free, active lives and we take that seriously
How to Apply
If you’re a licensed physical therapist (DPT) who wants to help more people start their healing journey, not just finish it, you’ll thrive here.
Apply and we’ll get back to you within 24 hours with next steps.
We can’t help people who never show up. You’ll be the reason they do.
Pay: $20.00 - $120.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: Remote
Patient Intake Specialist (Licensed DPT Required) For Cash Sports Clinic - PART TIME
Why This Role Exists
Before a patient ever walks through our door or starts their recovery, they need to believe it’s possible and feel safe taking that first step. That’s where you come in.
As our Patient Intake Specialist (Doctor of Physical Therapy), you’re not just scheduling appointments. You’re the first connection. The first impression. The first voice of hope.
You’ll guide people from hesitation to commitment. Often when they’re in pain, overwhelmed by options, or unsure what to do next. The way you speak with them, educate them, and encourage them can be the reason they choose to take action and change their health trajectory.
If you’re a licensed DPT who became a physical therapist to make a difference, this role lets you do that at scale.
What You’ll Be Doing
You’ll be responsible for helping people follow through on their intent to get better whether they came through an ad, referral, or past experience with us.
- Guide new patients from first contact to scheduled and arrived evaluation
- Connect with: Inbound leads (Facebook/Instagram ads, Google Ads, website, social media DMs, word-of-moth and partner referrals)
- Follow-ups and callbacks and occasional outbound DMs/texts
- Reconnect with patients who canceled, no-showed, or fell off their plan
- Confirm, remind, and reschedule appointments with a focus on same-week evaluations
- Use phone, text, and email to stay in touch - logging every interaction in our CRM/EMR
- Follow scripts (built by PTs), while personalizing them to the person in front of you
What Success Looks Like
This is a performance role, but it’s patient-centered performance. You’re measured by the impact you help us create.
- 18–22 attended evaluations per week from your bookings
- ≥90% show rate on your booked evals
- Every lead in CRM/EMR has a next step—no one gets forgotten
- More people saying yes → more lives changed → stronger clinic outcomes
Comission pay is based on attended evaluations, not bookings, because we believe showing up is the first win.
Compensation
- Base pay: $20/hour (W2, hourly)
- $50 per attended eval
- $75 per show beyond 18 in a week
- On-target earnings (full time): $80k–$95k/year at 20 shows/week
- No cap on earnings - performance rewards impact
This role has potential to turn into a full-time (salaried) position.
You’re a Great Fit If You’re…
- A licensed Doctor of Physical Therapy (DPT) – this is non-negotiable
- Purpose-driven: You chose this profession to help people
- Energized by meaningful conversations: You know how to lead with empathy and guide with clarity
- Comfortable with a high-volume communication role (60–100+ touches/day)
- Emotionally intelligent: You read people well and handle objections with compassion
- Charismatic and confident: You build trust quickly and hold space for people to take action
- Organized and detail-oriented: You never leave a patient hanging
- Open to performance pay: You like knowing your impact ties directly to your income
- Familiar with CRM/EMR systems, texting platforms, call tools, and digital workflows
- Bonus: You’ve worked in a clinic or scheduling/sales setting before
Schedule & Tools
- 15-20 hours/week
- Flexibility needed for early evening confirmations and occasional weekends
- We provide: onboarding, training, CRM/EMR access, scripts, and weekly feedback loops
Our Culture
- Clear expectations, scoreboards, and accountability
- Zero micromanagement. Just alignment, clarity, and performance
- We move fast, share wins, and support each other
- Most importantly: we exist to help people live pain-free, active lives and we take that seriously
How to Apply
If you’re a licensed physical therapist (DPT) who wants to help more people start their healing journey, not just finish it, you’ll thrive here.
Apply and we’ll get back to you within 24 hours with next steps.
We can’t help people who never show up. You’ll be the reason they do.
Pay: $20.00 - $120.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: Remote
See All 257+ Remote Patient Support Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Patient Support Specialist Job Market
Who's Hiring
- Boston Medical Center26
- VALERIS9
- IQVIA6
- Evalve4
- CVS Health4
Top Industries Hiring
- Healthcare & Medical Services
- Biotechnology & Pharmaceuticals
- Technology & Software
- Education
- Insurance
What Employers Look For
The qualifications that appear most often in remote patient support specialist jobs.
- One to two years of experience in a patient-facing or healthcare administrative role
- Proficiency with electronic health record systems such as Epic or Cerner
- Knowledge of insurance verification, prior authorization, and benefits investigation
- Strong verbal and written communication skills for sensitive patient interactions
- High school diploma or equivalent required, associate or bachelor's degree often preferred
- Familiarity with HIPAA regulations and patient confidentiality standards
Tips for Your Remote Patient Support Specialist Job Search
Apply early to remote roles that fit
Migrate Mate lists remote patient support specialist openings from across the U.S. in one place. Search roles by the skills and schedule that match your situation and apply directly to the ones that fit before they close.
Show async communication skills upfront
Remote patient support specialists spend most of their day resolving inquiries through email, chat, and ticketing platforms rather than phone. Mention specific tools you've used, like Zendesk or HIPAA-compliant messaging systems, and give examples of written resolutions you've handled independently.
Demonstrate HIPAA and EHR proficiency early
Remote patient support roles require you to access and document sensitive health information without on-site oversight. Calling out your HIPAA training certification and any EHR platforms you've navigated, such as Epic or Athenahealth, signals you can be trusted to work securely from day one.
Prepare for remote-scenario interview questions
Remote employers routinely ask how you handle ambiguous patient situations without a supervisor nearby. Practice walking through real examples where you resolved a billing dispute, coordinated a prior authorization, or de-escalated a frustrated patient entirely through written or voice channels without in-person backup.
Remote Patient Support Specialist Jobs: Frequently Asked Questions
How do I get a remote patient support specialist job?
Target remote-first telehealth companies, digital health platforms, and distributed insurance or pharmacy benefit organizations that rely entirely on remote support teams. Remote employers screen heavily for written communication, self-direction, and comfort with ticketing systems and HIPAA-compliant messaging tools. Candidates who show documented experience handling patient inquiries asynchronously, resolving issues independently, and maintaining accurate records without in-person supervision stand out from the field.
Which companies hire remote patient support specialists?
Remote patient support specialist roles are posted by Boston Medical Center, VALERIS, and IQVIA and others right now, based on current remote listings on Migrate Mate as of November 2026. Remote-first telehealth companies, distributed pharmacy benefit managers, and digital health organizations in Healthcare & Medical Services, Biotechnology & Pharmaceuticals, and Technology & Software are among the most active employers for this role.
Can you get a remote patient support specialist job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to handle patient inquiries and escalations independently from day one without an in-person team nearby. Telehealth startups and outsourced patient support firms are more likely to hire entry-level remote candidates. Showing proficiency with EHR navigation, HIPAA basics, and written patient communication tools can substitute meaningfully for direct work history.
Do you need a degree for remote patient support specialist jobs?
Not always. Many remote employers care more about your ability to communicate clearly in writing, navigate patient management or EHR software, and resolve issues without supervision than about a specific credential. A high school diploma is often the minimum requirement, and candidates who can demonstrate strong documentation habits, empathy-driven written communication, and familiarity with health insurance terminology frequently advance without a four-year degree.
Which industries hire the most remote patient support specialists?
Most remote patient support specialist openings sit in Healthcare & Medical Services, Biotechnology & Pharmaceuticals, and Technology & Software, per current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed support teams to handle high volumes of patient, member, or customer inquiries across multiple time zones without a centralized office.
See All 257+ Remote Patient Support Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
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