Remote Research Supervisor Jobs
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See related jobsResearch & Correction Supervisor
- DEPARTMENT OF FINANCE
Posted on
10/29/2026
- Full-time
Location
MANHATTAN
- Exam may be required
Department
Research & Correction
Save
Job Description
PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE.
NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.
DOF’s Customer Operations Division has oversight of the Department of Finance Business Centers, City Register’s Office, and the Land Records, Adjudication, and Collections divisions. Customer Operations is charged with the processing of tax payments, parking violations payments, and all other charges collected by DOF. The division is also responsible for recording property transfers, adjudicating parking and camera violations, and managing the full life cycle of the department’s enforcement activities related to unpaid business and excise taxes, parking fines, and Environmental Control Board summonses.
The Land Records Division and its Office of the City Register record and maintain all official documents related to real estate, including deeds, mortgages, and leases. The division has offices in every borough except for Staten Island, where the Office of the County Clerk provides these functions. Land Records records approximately 550,00 documents annually and collects over $5 billion annually in real property transfer and mortgage recording taxes. The Division maintains and updates New York City property ownership records and provides review and research services for those records. The Land Records Division also administers the property tax lien sale for property tax enforcement, interacting with the NYC Law Department, the Mayor’s Office of Management and Budget, and the Lien Trust Program.
The Research and Corrections Unit is responsible for assisting the public with inquiries related to document recording, troubleshooting the ACRIS system by phone and email, and processing edits and corrections to submitted documents. This team plays a critical role in delivering high-quality customer service to the public.
The Customer Operations Division is seeking a supervisor to serve in the Research & Correction unit. Reporting to the Manager of Research & Helpdesk Operations, the selected candidate’s duties and responsibilities will include, but not be limited to the following:
- Supervise, direct, and evaluate the daily activities of staff assigned to the Research and Corrections Unit.
- Supervise and mentor staff in key functions including title research, index corrections, and investigation of suspected fraudulent filings.
- Assign and distribute work based on staffing levels, workload, employee experience, and operational priorities.
- Monitor staff productivity, accuracy, timeliness, attendance, and adherence to established procedures.
- Oversee the processing of document corrections, edits, and other requests involving recorded or submitted land records.
- Review complex correction requests and provide guidance on appropriate resolution.
- Oversee research of deeds, mortgages, leases, liens, property ownership, document histories, and other real property records.
- Ensure research is thorough, accurate, properly documented, and completed within established timeframes.
- Ensure timely and professional responses to public inquiries, maintaining full compliance with citywide customer service standards.
- Provide supervisory assistance with complex or escalated customer inquiries involving document recording and Land Records procedures.
- Oversee telephone and email responses to the public, City agencies, attorneys, title companies, and other stakeholders.
- Monitor pending correction requests, research assignments, customer inquiries, and other unit workloads to prevent backlogs and delays.
- Establish priorities and adjust staff assignments to address urgent or high-volume workloads.
- Prepare workload statistics, reports, performance information, and operational updates as requested.
- Work closely with Manager to develop and implement unit procedures and recommend improvements.
- Ensure the accuracy of public-facing index records and oversee correction workflows to maintain data integrity.
- Participate in special projects, process-improvement initiatives, system enhancements, and departmental workgroups.
Additional Information:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.
PRINCIPAL ADMINISTRATIVE ASSOC - 10124
Minimum Qualifications
1. A baccalaureate degree from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; or
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 year.
Preferred Skills
- Supervisory experience in a high-volume administrative, records, customer service, or public-sector environment. - Knowledge of land records, document recording, property records, document correction, and records research procedures. - Experience using ACRIS or similar records-management, document-management, or database systems. - Strong analytical and problem-solving skills for researching complex or conflicting information. - Ability to coordinate effectively with internal units, City agencies, attorneys, title companies, and members of the public. - Excellent written and verbal communication skills. - Knowledge of Microsoft Office, Excel, Word.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Save
Job ID
799770
Posted until
11/12/2026
Title code
10124
Civil service title
PRINCIPAL ADMINISTRATIVE ASSOC
Title classification
Competitive-1
Business title
Research & Correction Supervisor
- Experience level: Experienced (non-manager)
Job level
02
Number of positions
1
Work location
66 John Street, New York, Ny
- Category: Administration & Human Resources
Research & Correction Supervisor
Research & Correction Supervisor
- DEPARTMENT OF FINANCE
Posted on
10/29/2026
- Full-time
Location
MANHATTAN
- Exam may be required
Department
Research & Correction
Save
Job Description
PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE.
NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.
DOF’s Customer Operations Division has oversight of the Department of Finance Business Centers, City Register’s Office, and the Land Records, Adjudication, and Collections divisions. Customer Operations is charged with the processing of tax payments, parking violations payments, and all other charges collected by DOF. The division is also responsible for recording property transfers, adjudicating parking and camera violations, and managing the full life cycle of the department’s enforcement activities related to unpaid business and excise taxes, parking fines, and Environmental Control Board summonses.
The Land Records Division and its Office of the City Register record and maintain all official documents related to real estate, including deeds, mortgages, and leases. The division has offices in every borough except for Staten Island, where the Office of the County Clerk provides these functions. Land Records records approximately 550,00 documents annually and collects over $5 billion annually in real property transfer and mortgage recording taxes. The Division maintains and updates New York City property ownership records and provides review and research services for those records. The Land Records Division also administers the property tax lien sale for property tax enforcement, interacting with the NYC Law Department, the Mayor’s Office of Management and Budget, and the Lien Trust Program.
The Research and Corrections Unit is responsible for assisting the public with inquiries related to document recording, troubleshooting the ACRIS system by phone and email, and processing edits and corrections to submitted documents. This team plays a critical role in delivering high-quality customer service to the public.
The Customer Operations Division is seeking a supervisor to serve in the Research & Correction unit. Reporting to the Manager of Research & Helpdesk Operations, the selected candidate’s duties and responsibilities will include, but not be limited to the following:
- Supervise, direct, and evaluate the daily activities of staff assigned to the Research and Corrections Unit.
- Supervise and mentor staff in key functions including title research, index corrections, and investigation of suspected fraudulent filings.
- Assign and distribute work based on staffing levels, workload, employee experience, and operational priorities.
- Monitor staff productivity, accuracy, timeliness, attendance, and adherence to established procedures.
- Oversee the processing of document corrections, edits, and other requests involving recorded or submitted land records.
- Review complex correction requests and provide guidance on appropriate resolution.
- Oversee research of deeds, mortgages, leases, liens, property ownership, document histories, and other real property records.
- Ensure research is thorough, accurate, properly documented, and completed within established timeframes.
- Ensure timely and professional responses to public inquiries, maintaining full compliance with citywide customer service standards.
- Provide supervisory assistance with complex or escalated customer inquiries involving document recording and Land Records procedures.
- Oversee telephone and email responses to the public, City agencies, attorneys, title companies, and other stakeholders.
- Monitor pending correction requests, research assignments, customer inquiries, and other unit workloads to prevent backlogs and delays.
- Establish priorities and adjust staff assignments to address urgent or high-volume workloads.
- Prepare workload statistics, reports, performance information, and operational updates as requested.
- Work closely with Manager to develop and implement unit procedures and recommend improvements.
- Ensure the accuracy of public-facing index records and oversee correction workflows to maintain data integrity.
- Participate in special projects, process-improvement initiatives, system enhancements, and departmental workgroups.
Additional Information:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.
PRINCIPAL ADMINISTRATIVE ASSOC - 10124
Minimum Qualifications
1. A baccalaureate degree from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; or
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 year.
Preferred Skills
- Supervisory experience in a high-volume administrative, records, customer service, or public-sector environment. - Knowledge of land records, document recording, property records, document correction, and records research procedures. - Experience using ACRIS or similar records-management, document-management, or database systems. - Strong analytical and problem-solving skills for researching complex or conflicting information. - Ability to coordinate effectively with internal units, City agencies, attorneys, title companies, and members of the public. - Excellent written and verbal communication skills. - Knowledge of Microsoft Office, Excel, Word.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Save
Job ID
799770
Posted until
11/12/2026
Title code
10124
Civil service title
PRINCIPAL ADMINISTRATIVE ASSOC
Title classification
Competitive-1
Business title
Research & Correction Supervisor
- Experience level: Experienced (non-manager)
Job level
02
Number of positions
1
Work location
66 John Street, New York, Ny
- Category: Administration & Human Resources
Research & Correction Supervisor
See All 5 Remote Research Supervisor Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Research Supervisor Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote research supervisor jobs.
- Master's or doctoral degree in a relevant scientific, social science, or health-related field
- Demonstrated experience managing research staff, graduate students, or project teams
- Proficiency with statistical software such as SPSS, SAS, R, or Stata
- Experience with IRB protocol development, regulatory submissions, and research compliance
- Strong record of project coordination across multi-site or multi-phase research studies
- Familiarity with grant management processes, budgeting, and sponsor reporting requirements
Tips for Your Remote Research Supervisor Job Search
Show your async communication skills upfront
Remote research supervisor roles depend on written updates, documented decisions, and clear handoff notes. Include examples in your application materials of research processes you documented, findings you synthesized in writing, or remote team coordination you led without real-time meetings.
Apply early to remote roles that fit
Migrate Mate lists remote research supervisor openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through non-remote listings mixed in.
Highlight tools that signal remote readiness
Name the project management and collaboration tools you've used to run research workflows remotely, such as Notion, Asana, or Slack. Remote employers want confirmation you already operate in distributed environments, not that you're willing to learn their stack after hiring.
Prepare for a remote-first interview format
Many remote research supervisor interviews include a work-sample component, like a brief research design exercise or a written response to a scenario. Practice articulating your supervision approach in writing as clearly as you would verbally, since that skill is what remote teams are actually evaluating.
Remote Research Supervisor Jobs: Frequently Asked Questions
How do I get a remote research supervisor job?
Target companies with distributed research teams, where remote supervision is built into how the organization operates rather than treated as an exception. Remote employers screen for self-direction, clear written communication, and demonstrated ability to coordinate research projects asynchronously. Candidates who can show experience managing timelines without in-person check-ins, documenting processes thoroughly, and communicating findings across distributed teams consistently stand out.
Which companies hire remote research supervisors?
Employers currently hiring remote research supervisors include Collectors, Emory University, and UC San Diego Health, per current remote listings on Migrate Mate as of November 2026. The roles typically sit at remote-first firms, distributed research organizations, and companies in sectors like technology, healthcare, and market research that run research functions across multiple time zones.
Can you get a remote research supervisor job with no experience?
Yes, but remote entry-level research supervisor roles are harder to land because you're expected to manage your own work and others' with minimal in-person oversight from day one. Remote-first companies and startups are your most realistic entry point. Show independent project coordination, strong async written communication, and any research output you've owned, since those signals replace direct management experience for many remote teams.
Do you need a degree for remote research supervisor jobs?
Not always. Many remote employers care more about demonstrated ability to design and oversee research projects than a specific credential. A portfolio showing completed studies, managed teams, or published findings can carry significant weight. Some roles in market research or UX research hire based on methodology skills and results, while academic and government-adjacent roles more commonly require a graduate degree.
See All 5 Remote Research Supervisor Jobs
Find roles that match your experience and apply in just a few clicks.
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