Remote Service Department Manager Jobs
Remote service department manager jobs are open across the U.S. at remote-first firms and distributed teams that need experienced managers to run service operations without an on-site footprint. Employers hiring remotely right now include TE Connectivity, Lockheed Martin, and World Business Lenders, with demand concentrated in Education, Insurance, and Healthcare & Medical Services. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 121+ Remote Service Department Manager jobs
Standard Job Description
Work locations: Grand Prairie, TX or Huntsville, AL
Are you the right person to drive Lockheed Martin's Integrated Air and Missile Defense (IAMD) International Development activities globally?
The selected candidate will report to the Program Director, IAMD International Development. They will be responsible for developing and implementing plans to expand LM's IAMD footprint globally. Duties will be focused on creating opportunities to develop international supply chain activities, creating opportunities to sustain our IAMD productions internationally, and creating opportunities to produce our IAMD products internationally. The position will lead a multifunctional team charged with supporting allies and partners to accelerate delivery of IAMD capabilities to the warfighter on a global scale. Focus regions are Europe, the Middle East, and Asia. Frequent domestic and international travel is expected (25-40%). Work location is Grand Prairie, TX with working from LM facilities preferred. Full time telework / virtual is a potential.
Directs all phases of programs from inception through completion. Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions. Responsible for the cost, schedule and technical performance of company programs or subsystems of major programs. Participates in the negotiation of contract and contract changes. Coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance. Establishes design concepts, criteria and engineering efforts for product research, development, integration and test. Develops new business or expands the product line with the customer. Establishes milestones and monitors adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications. Directs the work of employees assigned to the program from technical, manufacturing and administrative areas.
Basic Qualifications
Experienced leader with a minimum of 12 years of experience
Previous Program Management experience
Must be a US citizen and have the ability to obtain a Secret security clearance
Must be willing to travel 25-40% (domestic and international)
Ability to communicate, effectively interface, and influence at all levels of company and customer senior leadership
Demonstrated Full-Spectrum leadership practices
Ability to interface with functional teams to solve difficult issues
Strong business acumen, including negotiation and conflict management skills
Ability to lead, coach, train and manage personnel across multiple business areas
Strong oral and written communications skills
Formal presentation skills
Desired Skills
Business case development
International business experience
Development of strategic partnerships
Pay Information
GeoZone Definition: GeoZones are geographic groupings created by Lockheed Martin to align compensation ranges with regional labor markets and cost-of-labor differences across the United States. Locations are assigned a Geo Zone based on the primary work location of the role.
-
Full-time salary range (GEOZONE 1): $228100.00 - $423700.00
- Includes metropolitan areas such as Sunnyvale CA; Pal Alto, CA; New York City metropolitan area; Newark, New Jersey; etc.
-
Full-time salary range (GEOZONE 2): $205300.00 - $381300.00
- Includes metropolitan areas such as Denver, CO; King of Prussia, PA; Stratford, CT; Moorestown, NJ; etc.
-
Full-time salary range (GEOZONE 3): $182500.00 - $338900.00
- Includes metropolitan areas such as Dallas–Fort Worth, TX; Orlando, FL; Grand Prairie, TX; Marietta, GA; etc.
-
Full-time salary range (GEOZONE 4): $164200.00 - $305000.00
- Includes metropolitan areas such as Camden, AR; Lexington, KY; Lufkin, TX; etc.
At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow—both professionally and personally.
The salary range for this position is as listed on the requisition. Please note that the salary information listed is a general guideline only.
Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market(work location) and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Flexible work arrangements and schedules (e.g., 4x10), 401(k) match, Paid time off, Holidays, Parental Leave, EAP, Flexible Spending Accounts, Education Assistance, Life Insurance, Short-Term Disability, and Long-Term Disability.
- Annual short-term and/or long-term incentive compensation programs may be offered depending on the position. Payments under these annual programs are not guaranteed and can vary from year to year and are tied to a range of performance metrics.
- For (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
Standard Job Description
Work locations: Grand Prairie, TX or Huntsville, AL
Are you the right person to drive Lockheed Martin's Integrated Air and Missile Defense (IAMD) International Development activities globally?
The selected candidate will report to the Program Director, IAMD International Development. They will be responsible for developing and implementing plans to expand LM's IAMD footprint globally. Duties will be focused on creating opportunities to develop international supply chain activities, creating opportunities to sustain our IAMD productions internationally, and creating opportunities to produce our IAMD products internationally. The position will lead a multifunctional team charged with supporting allies and partners to accelerate delivery of IAMD capabilities to the warfighter on a global scale. Focus regions are Europe, the Middle East, and Asia. Frequent domestic and international travel is expected (25-40%). Work location is Grand Prairie, TX with working from LM facilities preferred. Full time telework / virtual is a potential.
Directs all phases of programs from inception through completion. Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions. Responsible for the cost, schedule and technical performance of company programs or subsystems of major programs. Participates in the negotiation of contract and contract changes. Coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance. Establishes design concepts, criteria and engineering efforts for product research, development, integration and test. Develops new business or expands the product line with the customer. Establishes milestones and monitors adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications. Directs the work of employees assigned to the program from technical, manufacturing and administrative areas.
Basic Qualifications
Experienced leader with a minimum of 12 years of experience
Previous Program Management experience
Must be a US citizen and have the ability to obtain a Secret security clearance
Must be willing to travel 25-40% (domestic and international)
Ability to communicate, effectively interface, and influence at all levels of company and customer senior leadership
Demonstrated Full-Spectrum leadership practices
Ability to interface with functional teams to solve difficult issues
Strong business acumen, including negotiation and conflict management skills
Ability to lead, coach, train and manage personnel across multiple business areas
Strong oral and written communications skills
Formal presentation skills
Desired Skills
Business case development
International business experience
Development of strategic partnerships
Pay Information
GeoZone Definition: GeoZones are geographic groupings created by Lockheed Martin to align compensation ranges with regional labor markets and cost-of-labor differences across the United States. Locations are assigned a Geo Zone based on the primary work location of the role.
-
Full-time salary range (GEOZONE 1): $228100.00 - $423700.00
- Includes metropolitan areas such as Sunnyvale CA; Pal Alto, CA; New York City metropolitan area; Newark, New Jersey; etc.
-
Full-time salary range (GEOZONE 2): $205300.00 - $381300.00
- Includes metropolitan areas such as Denver, CO; King of Prussia, PA; Stratford, CT; Moorestown, NJ; etc.
-
Full-time salary range (GEOZONE 3): $182500.00 - $338900.00
- Includes metropolitan areas such as Dallas–Fort Worth, TX; Orlando, FL; Grand Prairie, TX; Marietta, GA; etc.
-
Full-time salary range (GEOZONE 4): $164200.00 - $305000.00
- Includes metropolitan areas such as Camden, AR; Lexington, KY; Lufkin, TX; etc.
At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow—both professionally and personally.
The salary range for this position is as listed on the requisition. Please note that the salary information listed is a general guideline only.
Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market(work location) and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Flexible work arrangements and schedules (e.g., 4x10), 401(k) match, Paid time off, Holidays, Parental Leave, EAP, Flexible Spending Accounts, Education Assistance, Life Insurance, Short-Term Disability, and Long-Term Disability.
- Annual short-term and/or long-term incentive compensation programs may be offered depending on the position. Payments under these annual programs are not guaranteed and can vary from year to year and are tied to a range of performance metrics.
- For (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
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Who's Hiring
Top Industries Hiring
- Education
- Insurance
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in remote service department manager jobs.
- 3-5 years of experience managing a service department or service team
- Proven ability to meet or exceed customer satisfaction index (CSI) targets
- Experience with dealer management systems or service management software
- Strong knowledge of warranty processes, parts coordination, and repair order workflows
- Demonstrated ability to recruit, train, and supervise service technicians and advisors
- Associate or bachelor's degree in business, automotive technology, or a related field
Tips for Your Remote Service Department Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote service department manager openings from across the U.S. in one place. Search for roles that match your background and apply directly while listings are fresh, since remote roles often close faster than on-site ones.
Demonstrate async leadership in your resume
Remote service department managers run teams through written updates, shared dashboards, and scheduled check-ins rather than hallway conversations. Call out the specific tools you have used, such as Zendesk, Salesforce Service Cloud, or Jira, and pair each with a concrete team performance result.
Prepare your remote setup before interviews start
Remote employers for management roles assess your environment and communication quality from the first video call. A reliable connection, clear audio, and a distraction-free background signal that you are already set up to run a distributed team professionally.
Show how you manage remote team performance
Hiring managers for remote service department roles want to know how you track individual performance and handle underperformance without in-person check-ins. Prepare two or three specific examples that name the metrics you monitored and how you coached team members through written or video feedback.
Remote Service Department Manager Jobs: Frequently Asked Questions
How do I get a remote service department manager job?
Target companies with distributed service teams or remote-first operations, since they are built to support managers who work independently and lead without in-person oversight. Remote employers screen heavily for written communication, the ability to run team performance through async tools like Slack and project management software, and a demonstrated history of hitting service metrics without daily supervision. Candidates who can show concrete outcomes, such as reduced ticket resolution times or improved customer satisfaction scores, stand out most.
Which companies hire remote service department managers?
Companies hiring remote service department managers right now include TE Connectivity, Lockheed Martin, and World Business Lenders, based on current remote listings on Migrate Mate as of November 2026. Remote-first SaaS companies, insurance carriers, and direct-to-consumer brands with distributed support teams are among the most consistent employers of service department managers in a fully remote capacity.
Can you get a remote service department manager job with no experience?
Yes, but remote entry-level service department manager roles are harder to land because employers expect you to direct a team and resolve escalations without anyone looking over your shoulder from day one. Remote-first companies and startups scaling their support functions are more open to candidates with strong async communication skills and a background leading even small teams informally. Showing measurable results from past customer service or team lead work, even in an in-person setting, opens the door when formal management titles are absent.
Do you need a degree for remote service department manager jobs?
Not always. Remote employers often weigh hands-on service leadership experience, familiarity with helpdesk and CRM platforms, and a proven ability to manage team performance metrics more heavily than a formal degree. That said, some larger organizations and regulated industries do list a bachelor's degree as a baseline requirement, so checking the specific posting matters more than assuming either way.
Which industries hire the most remote service department managers?
The sectors hiring the most remote service department managers are Education, Insurance, and Healthcare & Medical Services, based on current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed service teams to handle customer-facing operations across multiple time zones, making remote service department manager roles a practical and permanent part of how they staff.
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