Remote Site Services Manager Jobs

Senior Site Reliability Engineer (Senior Consultant, Engineering & Technical Services)

At Fearless, we’re looking for Senior Site Reliability Engineers to join our Senior Consultant, Engineering & Technical Services career path and support a growing portfolio of federal and state customers. As a Senior SRE, you’ll make sure mission-critical public services are reliable, scalable, secure, and observable. You’ll work with software engineers, DevOps engineers, security teams, product managers, and government stakeholders to set reliability standards, automate infrastructure and operations, improve incident response, and build cloud-native platforms the public can depend on. The role combines deep technical skill with the ability to infl uence engineering practices across teams and adapt to different customer environments.

At Fearless, this Senior Consultant collaborates with cross functional teams to align the technical vision, implementation, and quality of software systems across development, reliability, testing, and operations. This role will possess the skills to be able to bridge business objectives with technical execution in software development, infrastructure, security, and testing at an advanced application level of proficiency. The Sr. Consultant role will work on projects that allow them to ensure scalable, secure, and reliable solutions while mentoring engineers, fostering collaboration, and aligning stakeholders with product and project goals.

Fearless Your Responsibilities in this Role:

• Define, implement, and track service level indicators (SLIs), service level objectives (SLOs), and error budgets that align reliability goals with mission and business priorities.
• Design, build, and maintain highly available, fault-tolerant cloud infrastructure on AWS, Azure, or Google Cloud Platform.
• Develop and manage Infrastructure as Code (IaC) using tools such as Terraform, AWS CDK, or CloudFormation so environments are consistent, repeatable, and auditable.
• Build and improve CI/CD pipelines, deployment strategies (blue/green, canary, rolling), and release automation so teams can deliver software safely and often.
• Implement and maintain observability across metrics, logs, and traces with tools such as Prometheus, Grafana, Datadog, Splunk, CloudWatch, or OpenTelemetry.
• Lead incident response, on-call practices, and blameless postmortems, and turn the lessons learned into lasting improvements.
• Manage and operate containerized workloads on Kubernetes (EKS, AKS, GKE) or similar orchestration platforms.
• Find and remove toil by automating operational tasks with Python, Go, Bash, or similar languages.
• Do capacity planning, performance tuning, and load testing so systems can handle peak demand for high-traffic public services.
• Build disaster recovery, backup, and business continuity strategies, and test them regularly.
• Partner with security and compliance teams to apply DevSecOps practices, including vulnerability management, secrets management, least-privilege access, and support for Authority to Operate (ATO) efforts.
• Work with development teams early in the software lifecycle to infl uence architecture decisions for reliability, scalability, and operability.
• Write and maintain runbooks, architecture diagrams, operational procedures, and reliability standards.
• Mentor engineers, review code and infrastructure changes, and help build a culture of reliability and operational excellence.

The Impact You Will Create in this Role:

Fearless Impact:

• Fosters collaboration with cross functional teams by taking the initiative and driving conversations
• Coach, mentor, and develop peers that elevate team capability and technical expertise using clear and persuasive communication of engineering solutions to both technical and non-technical audiences
• Earn the trust of your customer and teammates by delivering world class services.
• Drive accountability and delivery by ensuring project objectives are not only met on time but aligned with client priorities and Fearless standards of excellence. Anticipate risks and implement proactive solutions to keep initiatives on track.
• Take ownership of risk management by monitoring deliverables across the team, identifying issues early, and coaching teammates on mitigation strategies while keeping leadership informed.
• Shape client engagement and intelligence-gathering efforts by actively cultivating relationships with stakeholders, synthesizing insights across the client organization and partner ecosystem, and providing Fearless leaders with actionable recommendations that inform strategy and strengthen delivery outcomes.

Fearless Customer Impact:

• Deliver expected outcomes relative to high quality code and maintainable systems
• Offer and implement innovative solutions that include engineering best practices through new tools, frameworks and methodologies
• Lead and align stakeholders with product and project goals that advance customer satisfaction as well as Fearless’ objectives, strategy, and mission
• Serve as a trusted advisor in your area of expertise

Project Skills and Experience Requirements

Required Experience

• At least 7 years of experience in site reliability engineering, DevOps, systems engineering, or infrastructure engineering.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related fi eld, or equivalent work experience.
• Hands-on experience designing and operating production systems on at least one major cloud platform (AWS, Azure, or GCP).
• Strong experience with Infrastructure as Code tools such as Terraform, AWS CDK, or CloudFormation.
• Experience with containerization and orchestration technologies, including Docker and Kubernetes.
• Profi ciency in at least one scripting or programming language, such as Python, Go, or Bash.
• Experience building and maintaining CI/CD pipelines with tools such as GitHub Actions, GitLab CI, Jenkins, or Azure DevOps.
• Experience implementing monitoring, logging, alerting, and observability solutions for distributed systems.
• Demonstrated experience leading incident response, root cause analysis, and postmortems.
• Strong understanding of networking, Linux systems administration, load balancing, DNS, and cloud security fundamentals.
• Experience working in Agile delivery environments with cross-functional teams.
• Strong written and verbal communication skills, with the ability to explain complex technical issues to technical and non-technical stakeholders.

Preferred Experience

• Experience supporting federal, state, or local government technology programs.
• Experience working in regulated environments, including FedRAMP, NIST 800-53, FISMA, HIPAA, or similar compliance frameworks, and supporting ATO processes.
• Experience with AWS GovCloud, Azure Government, or cloud.gov environments.
• Experience with service mesh technologies (Istio, Linkerd), GitOps tools (Argo CD, Flux), or policy-as-code tools (OPA, Sentinel).
• Experience with chaos engineering, resilience testing, or performance and load testing tools.
• Experience applying AI-enabled tooling or AIOps to improve monitoring, incident detection, or operational automation.
• Experience leading cloud migration, platform modernization, or legacy system modernization efforts.
• AWS Certifi ed DevOps Engineer – Professional, AWS Solutions Architect, Certifi ed Kubernetes Administrator (CKA), HashiCorp Terraform Associate, Google Professional Cloud DevOps Engineer, Security+, or equivalent certifi cations.
• Ability to obtain and maintain a Public Trust clearance.

Fearless Skills and Competencies

• Analytical Thinking: The ability to observe and interpret information, break down complex problems into parts, identify patterns/relationships and draw logical conclusions to develop effective solutions.
• Synthetic Thinking: The ability to combine different ideas, information, or concepts to create a new, complex understanding or solution by integrating disparate elements into a new, meaningful whole.
• Adaptability: Comfort with change, flexibility in the face of shifting demands and resilience to setbacks.
• Ownership & Accountability: Committed to taking responsibility for outcomes, ensuring that all commitments are met with a focus on enhancing service delivery.
• Consultative Advising: Identifies and articulates client challenges, scopes projects and aligns recommendations to business goals and client expectations.
• Communicating with Influence: Capable of crafting and delivering clear, persuasive messages that integrate data insights and structured narratives, tailored to the strategic needs of diverse audiences to drive effective decision-making.
• Managing Priorities & Client Alignment: Skillfully negotiates and manages conflicting priorities to strategically align decisions, enhancing service delivery and client satisfaction.

Required Level of Proficiency:

• Advanced Application: You can perform the actions associated with a skill without assistance. You are recognized within your immediate organization as "a person to ask" when difficult questions regarding required skills arise.

Physical Requirements:

• Ability to sit for extended periods while working on a computer or during meetings.
• Must be able to travel occasionally to client sites or company meetings, which may involve driving or flying.
• Ability to communicate effectively via phone, email, and in-person, requiring clear speech, listening, and written communication skills.
• Ability to move within an office environment, including reaching for files, using office equipment, and occasional light lifting (up to 10 pounds).

Life at Fearless

We’re a digital integration consultancy on a mission to build a better tomorrow. At Fearless, we combine technology, people, and organizational development to solve meaningful problems. Through iterative development, we deliver smart, user-friendly solutions that make tech work better—for everyone.

But great tech is just part of the story. What really makes us Fearless is our Purple Culture.

What Makes Us Purple?

Being Purple means you:

• Are valued as a whole person—not just a job title
• Get matched with work that plays to your strengths and passions
• Are supported by coaches, not micromanagers
• Have the autonomy and clarity to make decisions and drive impact
• Join a community that celebrates equity, curiosity, and innovation
• Do work that matters—every day

We believe in flexibility, growth, and balance. Our benefits and culture are designed to support you in doing your best work—while making space for what matters to you outside of it.

We’re proud to be an equal opportunity employer. At Fearless, we’re building a workplace that welcomes and respects everyone—across race, gender, age, religion, identity, background, and ability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Compensation at Fearless

Fearless is committed to providing a competitive compensation package that will meet your current and future needs. Our philosophy is aimed at rewarding team member contributions, supporting long-term financial growth and security, and overall well-being.

We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless — regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or willingness/ability to negotiate — is consistently paid fairly based on alignment to the needs and requirements of the role.

The salary range for this position is:

Minimum Salary: $120,588

Salary Midpoint: $156,764

Maximum Salary: $195,955

Hiring Range for Role: $120,588 - $170,000

• This position is eligible for a discretionary bonus based on individual and company performance criteria.

Benefits at Fearless

At Fearless, we take care of our team—because when you're supported, you can do your best work. We offer a flexible, family-friendly environment with benefits designed to support your health, growth, and life outside of work.

For Full-Time Team Members (Starting Day One):

• Flexible, life-friendly schedules
• 100% coverage for our medical HSA plan + HSA contributions
• Dental & vision covered 100% for you and your dependents
• Competitive premiums for HMO/PPO and dependent coverage
• 401(k) with 4% match & immediate vesting
• Paid Parental Leave and 12 weeks paid FMLA
• Generous PTO, 11 Federal Holidays, a Birthday Holiday, and Sick Leave
• Up to 15 days for Jury Duty and Bereavement Leave
• Education, wellness, and tech allowances
• Referral bonus: $6K–$12K for each successful referral
• Pet insurance & discount plans
• Employee Assistance Program (EAP)
• Legal support, life insurance, disability coverage
• Performance-Based Bonuses: We believe your impact should be recognized. Our bonus program rewards both shared company success and individual contributions. Learn more about our bonus incentives here.

Reasonable Accommodations

Fearless is committed to providing reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Human Resources Department at hr@fearless.tech.

So, What’s Next?

We’ve refined our hiring approach to make sure every team member is a great fit for Fearless—and that we’re a great fit for you, too. If there’s alignment, we’ll reach out to kick off the interview process. Depending on the role or project, your experience may vary slightly, but it typically includes:

1. Introductory Interview

You'll connect with a recruiter to:

• Build rapport and get to know each other
• Review your experience and skills
• Talk through salary expectations and role details
• Set expectations for the rest of the process

2. Technical Assessment

We'll invite you to complete a role-specific assessment to see your skills in action. This helps us keep our hiring process fair and consistent. You can learn more about what to expect here.

3. Skills + Business Fit Interview

This is where we dig deeper to:

• Review findings from any technical assessments
• Walk through situational and values-based questions
• Explore how your approach aligns with Fearless culture and project needs

Some roles may also include customer interviews based on specific project requirements in addition to background check and security clearance requirements.

Where You Can Build with Fearless

At Fearless, we strive to build a powerful and diverse team. We are currently licensed and set up to hire talented individuals residing in the following states:

Alabama, California, Delaware, District of Columbia, Florida, Georgia, Maryland, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia.

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