Remote Technology Assistant Jobs
Remote technology assistant jobs are open across the U.S. at remote-first firms and distributed teams that need dedicated support keeping technical operations running smoothly. Employers hiring remotely right now include Johns Hopkins University, Compeer Financial, and Strategic Education, with openings concentrated in {{top_industries_phrase}}. Scan the live roles below and apply to whichever ones fit.
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IT Project Management Assistant Director, Bureau of Enterprise Technology Business Solutions
- DEPT OF HEALTH/MENTAL HYGIENE
Posted on
11/09/2026
- Full-time
Location
QUEENS
- No exam required
Department
Enterprise Tech Business Solns
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Job Description
Position Description:
The Assistant Director will be assigned to the Mental Hygiene vertical within the Bureau of Enterprise Technology Business Solutions. The project managers within the above-mentioned group are working on many projects related to various health-oriented objectives and integration of these systems with other city agencies.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Accountable for the IT Portfolio processes including IT planning, portfolio governance, project methodology framework, and resource capacity management.
Ensure project management standards are being executed across the IT project portfolio.
Drive improvements and ensure industry best practices are leveraged.
Perform team member supervision including performance management, career growth and development.
Assist the Solutions Director with creating and maintaining staffing plans. Ensures the team is properly trained and staffed to handle the projected workload, both from an internal staffing and external staffing support.
Makes recommendations to management regarding long-term contractors and/or additions to staff.
Analyze project proposals to determine time frame, funding limitations and appropriate process for accomplishing projects.
Provide leadership and motivation to project team members throughout the project life cycle, and confer with project staff to outline work plan.
Implement project communications including project steering committee meetings and status reports.
Manage project risks and issues and implement mitigation plans.
Ensure that project goals are accomplished and in line with business objectives.
Direct and coordinate activities of project personnel to ensure project delivers on schedule and within budget.
Preferred Skills:
Bachelor's Degree in Computer Science, Management Information Systems, Business or related field.
A minimum of 10+ years' experience performing project management role on complex projects
Project Management Professional (PMP) certification
Experience in Business Analysis discipline
Experience managing an IT Portfolio or Project Management Office.
Experience in a supervisory or management position.
Excellent leadership, interpersonal skills and organization skills.
Excellent written and oral communication skills, including the ability to speak and write about technical issues for both technical and non-technical audiences.
Demonstrated ability to set and meet goals, asses' resource needs, develop schedules, monitor and communicate status, and develop processes and procedures
10+ years Experience with the Microsoft stack, .NET, C#, SQL Server, etc. as developer architect and manager of development teams
Experience with SaaS and CRM tools such as SalesForce, Seibel, DoForms, etc.
Why you should work for us:
- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.
Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!
Commitment to Equity:
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
IT PROJECT SPECIALIST - 95710
Minimum Qualifications
1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
4. Education and/or experience which is equivalent to "1", "2", or "3" above.
Residency Requirement
NEW YORK CITY RESIDENCY IS NOT REQUIRED FOR THIS TITLE.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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Job ID
810419
Posted until
01/08/2027
Title code
95710
Civil service title
IT PROJECT SPECIALIST
Title classification
Non-Competitive-5
Business title
IT Project Management Assistant Director, Bureau of Enterprise Technology Business Solutions
- Experience level: Experienced (non-manager)
Job level
00
Number of positions
1
Work location
42-09 28th Street
- Category: Health
IT Project Management Assistant Director, Bureau of Enterprise Technology Business Solutions
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Who's Hiring



What Employers Look For
The qualifications that appear most often in remote technology assistant jobs.
- Proficiency supporting Windows and macOS operating systems in a workplace setting
- Experience with help desk or IT ticketing systems such as an ATS or service desk platform
- Ability to troubleshoot hardware, software, and network connectivity issues
- Strong written and verbal communication skills for assisting non-technical end users
- CompTIA A+ certification or equivalent vendor credential preferred or required
- Associate degree or higher in information technology, computer science, or a related field
Tips for Your Remote Technology Assistant Job Search
Apply early to remote roles that fit
Migrate Mate lists remote technology assistant openings from across the U.S. in one place, so you can find roles that match your skills and apply directly without sorting through postings that require on-site work.
Show async communication skills up front
Remote technology assistants handle most coordination in writing. Mention specific tools you use, Slack, Jira, or Confluence, and give a concrete example of how you documented a fix or communicated a resolution clearly without a live conversation.
Build a home lab or document real troubleshooting
Remote employers can't watch you work, so evidence matters more than credentials. A GitHub repo, a write-up of a system you configured, or a screenshare walkthrough of a fix demonstrates hands-on ability that a resume bullet alone can't prove.
Prepare for remote interview formats
Many remote technology assistant interviews include a practical scenario or screen-share exercise. Practice walking through a troubleshooting process out loud while sharing your screen, explaining each step clearly so the interviewer can follow your reasoning in real time.
Remote Technology Assistant Jobs: Frequently Asked Questions
How do I get a remote technology assistant job?
Target remote-first companies and distributed teams that rely on technology assistants to support operations without an on-site presence. Remote employers screen heavily for self-direction, clear written communication, and familiarity with async collaboration tools like Slack, Jira, or Confluence. Candidates who can demonstrate they troubleshoot independently, document solutions clearly, and communicate proactively across time zones consistently stand out from the applicant pool.
Which companies hire remote technology assistants?
Employers currently hiring remote technology assistants include Johns Hopkins University, Compeer Financial, and Strategic Education, per current remote listings on Migrate Mate as of November 2026. Remote-first software companies, distributed healthcare platforms, and managed IT services firms account for a large share of remote openings in this role.
Can you get a remote technology assistant job with no experience?
Yes, but remote entry-level technology assistant roles are harder to land because employers expect you to work independently from day one with minimal oversight. Remote-first startups and small distributed teams are the most likely to take a chance on newer candidates. A home lab project, a completed IT support course, or documented volunteer tech work can substitute for a formal employment history and open the door.
Do you need a degree for remote technology assistant jobs?
Not always. Many remote employers weigh demonstrated technical skills, CompTIA A+ or similar certifications, and a record of real troubleshooting work as heavily as a degree. For remote roles especially, the ability to communicate clearly in writing and resolve issues without hand-holding often matters more to hiring managers than the credential itself.
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