Remote Vice President of Service Operations Jobs
Remote Vice President of Service Operations jobs are in strong demand across the U.S., with remote-first firms and distributed enterprise teams actively hiring for this senior leadership role in sectors like technology, healthcare, and business services. Employers hiring remotely right now include Fivetran, Turnitin, and Sodexo. Scan the live roles below and apply to whichever ones fit.
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Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Day in the Life of a Vice President of Operations
The Vice President of Operations leads center operations across multiple regions and states, directly managing Regional Directors and, through them, Program Directors and center teammates. The role carries two responsibilities of equal weight. The first is making sure centers are safe, compliant, efficient, and delivering high-quality care every day. The second is stepping back from the day-to-day to set direction, anticipate what is coming, and drive results across the full set of regions. The Vice President of Operations is a strategic, proactive leader who solves problems at the root, makes sound decisions, develops strong leaders, and holds the team accountable for results.
Regional Directors own the day-to-day performance of their centers. The Vice President of Operations owns the performance of the Regional Directors and the direction of the business across their regions. Success in this role is measured less by how many problems the Vice President personally solves and more by how well they build leaders and systems that solve problems consistently, spot risks and opportunities early, and move the business forward. The Vice President of Operations is expected to spend meaningful time looking ahead: planning, analyzing trends, and preparing the organization for what comes next.
Location
- This position is remote within the region and will need easy access to airports/travel. Major cities preferred: Knoxville, Nashville, Atlanta, Asheville, Charlotte. Weekly travel throughout territory of 6 states. Southeast candidates only.
Education and Requirements
Bachelor’s Degree in Business Administration, Healthcare Administration, Behavioral Health, or a related field.- Master’s Degree in Business Administration, Healthcare Administration, or a related field preferred.
- At least seven years’ experience in a leadership or management role, including at least three years leading multi-site operations through other managers.
- Demonstrated P&L responsibility and a track record of improving operational and financial results.
- Substance use disorder treatment (OTP and/or OBOT), behavioral health, or other regulated healthcare experience strongly preferred.
- Experience with payer relationships, value-based care, or revenue cycle operations preferred.
Position Benefits
- Medical, Dental, and Vision Insurance
- PTO
- Variety of 401K options including a match program with no vesture period
- Life Insurance
- Short/Long Term Disability
- Paid maternity/paternity leave
- Mental Health Day
- Calm subscription for all employees
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Day in the Life of a Vice President of Operations
The Vice President of Operations leads center operations across multiple regions and states, directly managing Regional Directors and, through them, Program Directors and center teammates. The role carries two responsibilities of equal weight. The first is making sure centers are safe, compliant, efficient, and delivering high-quality care every day. The second is stepping back from the day-to-day to set direction, anticipate what is coming, and drive results across the full set of regions. The Vice President of Operations is a strategic, proactive leader who solves problems at the root, makes sound decisions, develops strong leaders, and holds the team accountable for results.
Regional Directors own the day-to-day performance of their centers. The Vice President of Operations owns the performance of the Regional Directors and the direction of the business across their regions. Success in this role is measured less by how many problems the Vice President personally solves and more by how well they build leaders and systems that solve problems consistently, spot risks and opportunities early, and move the business forward. The Vice President of Operations is expected to spend meaningful time looking ahead: planning, analyzing trends, and preparing the organization for what comes next.
Location
- This position is remote within the region and will need easy access to airports/travel. Major cities preferred: Knoxville, Nashville, Atlanta, Asheville, Charlotte. Weekly travel throughout territory of 6 states. Southeast candidates only.
Education and Requirements
Bachelor’s Degree in Business Administration, Healthcare Administration, Behavioral Health, or a related field.- Master’s Degree in Business Administration, Healthcare Administration, or a related field preferred.
- At least seven years’ experience in a leadership or management role, including at least three years leading multi-site operations through other managers.
- Demonstrated P&L responsibility and a track record of improving operational and financial results.
- Substance use disorder treatment (OTP and/or OBOT), behavioral health, or other regulated healthcare experience strongly preferred.
- Experience with payer relationships, value-based care, or revenue cycle operations preferred.
Position Benefits
- Medical, Dental, and Vision Insurance
- PTO
- Variety of 401K options including a match program with no vesture period
- Life Insurance
- Short/Long Term Disability
- Paid maternity/paternity leave
- Mental Health Day
- Calm subscription for all employees
See All 87 Remote Vice President of Service Operations Jobs
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Find JobsRemote Vice President of Service Operations Job Market
Who's Hiring
Top Industries Hiring
- Insurance
What Employers Look For
The qualifications that appear most often in remote vice president of service operations jobs.
- 10 or more years of progressive operations leadership experience, including direct P&L ownership
- Proven ability to lead large cross-functional teams across multiple geographies or business units
- Experience designing and managing service-level agreements, escalation frameworks, and KPIs
- Proficiency with enterprise service management platforms and CRM or ticketing systems
- Strong background in process improvement methodologies such as Lean, Six Sigma, or ITIL
- Bachelor's degree in business, engineering, or a related field, with an MBA preferred
Tips for Your Remote Vice President of Service Operations Job Search
Apply early to remote roles that fit
Migrate Mate lists remote vice president of service operations openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Early applicants on competitive remote postings consistently get more traction than those who wait.
Lead your resume with remote operations outcomes
Remote employers want to see that you have driven service improvements across distributed teams. Quantify outcomes like cost reduction, customer satisfaction gains, or team performance improvements achieved without on-site management, since those results signal readiness for a remote executive role.
Showcase async communication and documentation skills
Remote vice presidents of service operations are expected to align large teams through written briefs, structured updates, and clear decision logs rather than hallway conversations. Highlight examples of async leadership in your cover letter and interview preparation to demonstrate you can maintain team clarity at a distance.
Signal remote readiness in every interview answer
Remote hiring panels for this level probe how you manage accountability, run performance reviews, and resolve service issues without being physically present. Prepare specific examples of remote team interventions, escalation handling, and cross-functional coordination using tools like Slack, Zoom, and project management platforms.
Remote Vice President of Service Operations Jobs: Frequently Asked Questions
How do I get a remote vice president of service operations job?
Target companies that run distributed service teams, since they hire vice presidents of service operations who can lead without in-person oversight. Remote employers screen heavily for executive-level written communication, documented experience managing geographically dispersed teams, and comfort driving accountability through digital workflows. Demonstrating that you have built or scaled remote service organizations, using async tools and clear KPI frameworks, gives you a concrete edge over candidates with only on-site leadership backgrounds.
Which companies hire remote vice president of service operationss?
Employers currently hiring remote vice president of service operationss include Fivetran, Turnitin, and Sodexo, per current remote listings on Migrate Mate as of November 2026. Remote-first technology companies, distributed SaaS platforms, and large healthcare services organizations are among the most active sectors for this role.
Can you get a remote vice president of service operations job with no experience?
Yes, but remote vice president of service operations roles at this seniority level are rarely offered to candidates without substantial operations leadership experience, since independent executive judgment is expected from day one. Entry paths exist through remote director-level operations roles at high-growth startups, where rapid promotion is possible. Demonstrating remote team leadership, measurable service improvements, and async communication skills helps close experience gaps faster than traditional credentials alone.
Do you need a degree for remote vice president of service operations jobs?
Not always, though many remote employers at this level prefer a bachelor's degree in business, operations, or a related field. What remote hiring teams weigh most heavily is a verifiable record of leading service operations at scale, strong data-driven decision making, and the ability to drive cross-functional alignment without being physically present. Demonstrated results consistently outweigh formal credentials for senior remote operations leadership positions.
Which industries hire the most remote vice president of service operationss?
Most remote vice president of service operations openings sit in Insurance, per current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed service delivery models, making remote executive leadership both operationally practical and increasingly preferred.
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