Senior Level Retail Service Specialist Jobs
Senior level retail service specialist jobs place experienced professionals in charge of service standards, operational decisions, and the teams or projects that keep customer-facing environments running at their best. Roles are concentrated across Technology & Software, Consulting & Professional Services, and Fashion & Apparel, with a mix of on-site, remote, and hybrid settings, and employers like Pacvue, Colliers Engineering & Design, and HP hiring at this level now.
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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Role:
Manage and grow a strategic accounts. You will be responsible for directing the organic growth strategy across a strategic account portfolio, including vision setting, annual account planning, identification of key growth opportunities, proactive client value creation and overall financial health of accounts within your portfolio. The Client Partner will be responsible for driving profitable growth from the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. The goal is to make the client successful and committed to Wipro's long term through a trusted advisor relationship.
͏
DO:
- At least 15+ years of experience in selling IT Services in Tier-1 or Tier-2 competitive organizations.
- Strong knowledge of global delivery model (GDM) and methodologies. Should be familiar with cross selling various service lines for customers
- Ability to present and interact at all levels, and have consultative sales capability.
- Ability to work and collaborate across other teams in various service lines and anchor together for the account.
- Exposure to delivery, sales or pre-sales roles will be required
- Should have managed a multi-million USD account, across various geos.
- Carry targets on revenue, bookings and OM.
- Get involved in resolving any people management issue within Wipro teams
- Generating leads by interacting with the customers in various lines of business to expand our footprint.
- Presenting and publishing the proposals (proactive ones as well as responses to RFP/RFIs)
- Interacting with Procurement and Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices and payments.
- Work closely with senior customer team (CIO, VPs and Directors) to suggest, advice, evaluate, and prime business growth
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The expected compensation for this role ranges from $200,000.00 to $280,000.00.
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Role:
Manage and grow a strategic accounts. You will be responsible for directing the organic growth strategy across a strategic account portfolio, including vision setting, annual account planning, identification of key growth opportunities, proactive client value creation and overall financial health of accounts within your portfolio. The Client Partner will be responsible for driving profitable growth from the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. The goal is to make the client successful and committed to Wipro's long term through a trusted advisor relationship.
͏
DO:
- At least 15+ years of experience in selling IT Services in Tier-1 or Tier-2 competitive organizations.
- Strong knowledge of global delivery model (GDM) and methodologies. Should be familiar with cross selling various service lines for customers
- Ability to present and interact at all levels, and have consultative sales capability.
- Ability to work and collaborate across other teams in various service lines and anchor together for the account.
- Exposure to delivery, sales or pre-sales roles will be required
- Should have managed a multi-million USD account, across various geos.
- Carry targets on revenue, bookings and OM.
- Get involved in resolving any people management issue within Wipro teams
- Generating leads by interacting with the customers in various lines of business to expand our footprint.
- Presenting and publishing the proposals (proactive ones as well as responses to RFP/RFIs)
- Interacting with Procurement and Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices and payments.
- Work closely with senior customer team (CIO, VPs and Directors) to suggest, advice, evaluate, and prime business growth
͏
͏
͏
The expected compensation for this role ranges from $200,000.00 to $280,000.00.
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
See All 51 Senior Level Retail Service Specialist Jobs
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Find JobsSenior Level Retail Service Specialist Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software16
- Consulting & Professional Services9
- Fashion & Apparel4
- Retail3
- Electronics & Hardware3
Senior Level Retail Service Specialist Jobs: Frequently Asked Questions
How do I get a senior level retail service specialist job?
Employers hiring at the senior level look for candidates who have led service teams, owned outcomes across multiple locations or accounts, and can point to measurable improvements in customer satisfaction or operational efficiency. A strong application highlights cross-functional collaboration, experience mentoring junior staff, and a demonstrated ability to set service standards and hold teams accountable to them.
Which companies hire senior level retail service specialists?
Companies hiring senior level retail service specialists right now include Pacvue, Colliers Engineering & Design, and HP, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from established retailers, national service organizations, and consumer-focused companies with multi-unit or enterprise-scale operations.
Are there remote senior level retail service specialist jobs?
Yes, though many roles at this level still require an on-site presence given the hands-on nature of retail service leadership. About 53% of senior level retail service specialist openings are remote or hybrid as of November 2026, with hybrid arrangements most common for roles that combine field responsibilities with strategic or administrative functions.
What makes a retail service specialist role senior level?
Senior level retail service specialist roles are defined by scope and ownership. Where mid-level roles execute defined processes, senior roles set those processes, lead the people carrying them out, and are accountable for results across a team, region, or account portfolio. Employers expect candidates to mentor junior staff, resolve escalated issues independently, and contribute to service strategy rather than simply following it.
Which industries hire the most senior level retail service specialists?
Senior Level retail service specialist roles concentrate in Technology & Software, Consulting & Professional Services, and Fashion & Apparel, based on current listings on Migrate Mate as of November 2026. These sectors tend to drive demand at the senior level because of their scale, customer volume, and need for experienced professionals who can maintain service consistency across complex or high-traffic environments.