Salesforce Commerce Cloud Jobs in Ohio
Salesforce Commerce Cloud jobs in Ohio concentrate in retail technology, e-commerce, and enterprise software, with consistent demand from Columbus-area headquarters, Cleveland's growing digital commerce sector, and Cincinnati's consumer goods companies. Employers such as Abercrombie & Fitch, L Brands, and Accenture maintain substantial Ohio teams and regularly hire at the developer, architect, and technical consultant levels. The most sought-after specialties include storefront development, cartridge customization, and Order Management System integration. Find a role that fits below and apply directly.
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Showing 5 of 8+ Salesforce Commerce Cloud jobs
About Us:
Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks including Amazon, Walmart, Target, Kroger, Instacart, Criteo, and CitrusAd. Powered by industry-leading AI and real-time data, Pacvue enables over 70,000 brands and agencies to maximize advertising performance, drive incrementality, and expand reach across the commerce universe from a single mission control. As of 2025, Pacvue powers 12% of total retail media ad spend worldwide excluding China. Combined with Helium 10's SMB solutions, Pacvue delivers the industry's most comprehensive platform for businesses of all sizes.
At Pacvue and Helium 10, great careers don't just happen — they're built. Here, you'll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that's redefining the future of commerce.
About the Role:
We are seeking a Senior Customer Success Manager II, Omni Commerce who brings deep Omni (focus is on Walmart & Target) retail expertise and the ability to lead highly complex, strategic customer relationships with full autonomy. For this role, Commerce refers to Pacvue's retail operations platform spanning digital shelf optimization, inventory management, buy-box dynamics, and pricing and promotion strategy—distinct from retail media or Commerce Media as used in agency contexts. This role sits at the intersection of customer success, commerce strategy, and product influence, bringing advanced, wide-ranging expertise across Omni retailers' commerce ecosystems — digital shelf optimization, inventory management, buy-box dynamics, and pricing and promotion strategy — and applying it to influence customer outcomes and partner teams.
In this role, you'll bring expertise in how these operations function across our Omni retailers, specifically Walmart and Target, and how dynamics in one channel affect performance in another.
This individual will own the end-to-end customer experience for a portfolio of enterprise Commerce accounts, with particular focus on Pacvue's growing Omni Commerce offering. They will be the primary point of contact for senior client stakeholders, lead strategic business reviews and executive engagements independently, and translate real-world commerce workflows into scalable frameworks that elevate the broader Commerce CS team. They will also serve as a critical voice of the customer to Product, helping shape the Omni Commerce roadmap as Pacvue expands this capability across the enterprise landscape.
Responsibilities:
- Own and independently manage a portfolio of enterprise Omni Commerce accounts, driving retention, platform adoption, and measurable customer outcomes across the Omni retail channel.
- Lead executive-level client engagements autonomously, including strategic business reviews, escalation management, and senior stakeholder alignment, without requiring manager involvement in routine complex situations.
- Act as a senior commerce expert for Omni Commerce operations — digital shelf health, buy-box management, inventory-driven demand signals, pricing and promotion dynamics, and the intersection of in-store and online performance — advising customers and internal teams.
- Build and refine onboarding frameworks, operational playbooks, and internal SOPs for the Omni Commerce offering, creating repeatable infrastructure that scales across additional enterprise clients.
- Act as the primary conduit between Omni Commerce customers and the Product team, translating nuanced client workflows and market gaps into actionable product feedback that directly shapes the Omni Commerce roadmap.
- Identify expansion opportunities within existing accounts and partner with Sales and Account Management to progress upsell and cross-sell motions across our clients portfolio.
- Mentor and share best practices with peers across the Commerce CS team, elevating the team's overall Omni commerce fluency and strategic account management capability.
- Stay ahead of changes across Omni Commerce ecosystems, including Walmart Connect, Walmart Scintilla (Channel Performance, Digital Landscape, Shopper Behaviors, etc.), Supplier One, Target Vendor IQ, and emerging retail media capabilities, and translate those changes into relevant guidance for clients and internal teams.
- Contribute to cross-functional initiatives that harmonize the Commerce offering with Pacvue's retail media platform, ensuring a seamless and integrated client experience.
Skills & Qualifications:
- 8+ years of experience in Customer Success, commerce operations, or account management within retail and eCommerce (Walmart and Target are required).
- Deep, hands-on experience with omnichannel operations across Walmart & Target, specifically digital shelf optimization, buy-box dynamics, inventory management, and pricing and promotion strategy; Amazon and other Omni retailer experience are a strong plus.
- Proven ability to manage complex commerce operations across multiple retailers in parallel, understanding how decisions made in one channel's supply chain, pricing, or promotion strategy affect performance across others.
- Proven ability to independently lead strategic, executive-level client relationships at enterprise CPG or large brand organizations, including C-suite and VP-level engagement, without escalation dependency
- Experience developing scalable frameworks, onboarding playbooks, or operational processes in a high-growth SaaS or commerce technology environment
- Strong analytical mindset with the ability to identify, synthesize, and leverage complex data to build compelling narratives; demonstrated experience translating commerce performance insights into executive-level presentations that influence strategy and drive decisions at the VP and C-suite level; proficiency with PowerPoint or equivalent presentation tools required
- Demonstrated track record of influencing product roadmap decisions through structured, evidence-based customer feedback and cross-functional collaboration
- Familiarity with retail media platforms and how commerce and media signals interact to drive performance outcomes; Pacvue platform experience a plus
- Proficiency with CRM systems, customer success platforms, and eCommerce analytics tools
- Exceptional communication, executive presence, and the ability to operate with high autonomy in ambiguous, fast-moving environments
Benefits:
- Flexible Paid Time Off
- Paid Holidays and Floating Holidays
- Medical, Dental, Vision, FSA, HSA with employer contribution, Life Insurance and Pet Insurance
- 401k with Employer Match
- Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization
- Paid Parental Leave
- Company-subsidized membership to Wellhub and Peloton
- Fertility and family-building support through Carrot
The annual base salary range for this position is $110,000-$130,000 USD. The actual salary will vary depending on the applicant's experience, skills, and abilities as well as internal equity and market data for their location. This position is also eligible for an additional annual bonus compensation through one of Pacvue's highly attractive incentive plans, full details will be provided during the recruitment process.
#LI-Remote
Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
About Us:
Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks including Amazon, Walmart, Target, Kroger, Instacart, Criteo, and CitrusAd. Powered by industry-leading AI and real-time data, Pacvue enables over 70,000 brands and agencies to maximize advertising performance, drive incrementality, and expand reach across the commerce universe from a single mission control. As of 2025, Pacvue powers 12% of total retail media ad spend worldwide excluding China. Combined with Helium 10's SMB solutions, Pacvue delivers the industry's most comprehensive platform for businesses of all sizes.
At Pacvue and Helium 10, great careers don't just happen — they're built. Here, you'll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that's redefining the future of commerce.
About the Role:
We are seeking a Senior Customer Success Manager II, Omni Commerce who brings deep Omni (focus is on Walmart & Target) retail expertise and the ability to lead highly complex, strategic customer relationships with full autonomy. For this role, Commerce refers to Pacvue's retail operations platform spanning digital shelf optimization, inventory management, buy-box dynamics, and pricing and promotion strategy—distinct from retail media or Commerce Media as used in agency contexts. This role sits at the intersection of customer success, commerce strategy, and product influence, bringing advanced, wide-ranging expertise across Omni retailers' commerce ecosystems — digital shelf optimization, inventory management, buy-box dynamics, and pricing and promotion strategy — and applying it to influence customer outcomes and partner teams.
In this role, you'll bring expertise in how these operations function across our Omni retailers, specifically Walmart and Target, and how dynamics in one channel affect performance in another.
This individual will own the end-to-end customer experience for a portfolio of enterprise Commerce accounts, with particular focus on Pacvue's growing Omni Commerce offering. They will be the primary point of contact for senior client stakeholders, lead strategic business reviews and executive engagements independently, and translate real-world commerce workflows into scalable frameworks that elevate the broader Commerce CS team. They will also serve as a critical voice of the customer to Product, helping shape the Omni Commerce roadmap as Pacvue expands this capability across the enterprise landscape.
Responsibilities:
- Own and independently manage a portfolio of enterprise Omni Commerce accounts, driving retention, platform adoption, and measurable customer outcomes across the Omni retail channel.
- Lead executive-level client engagements autonomously, including strategic business reviews, escalation management, and senior stakeholder alignment, without requiring manager involvement in routine complex situations.
- Act as a senior commerce expert for Omni Commerce operations — digital shelf health, buy-box management, inventory-driven demand signals, pricing and promotion dynamics, and the intersection of in-store and online performance — advising customers and internal teams.
- Build and refine onboarding frameworks, operational playbooks, and internal SOPs for the Omni Commerce offering, creating repeatable infrastructure that scales across additional enterprise clients.
- Act as the primary conduit between Omni Commerce customers and the Product team, translating nuanced client workflows and market gaps into actionable product feedback that directly shapes the Omni Commerce roadmap.
- Identify expansion opportunities within existing accounts and partner with Sales and Account Management to progress upsell and cross-sell motions across our clients portfolio.
- Mentor and share best practices with peers across the Commerce CS team, elevating the team's overall Omni commerce fluency and strategic account management capability.
- Stay ahead of changes across Omni Commerce ecosystems, including Walmart Connect, Walmart Scintilla (Channel Performance, Digital Landscape, Shopper Behaviors, etc.), Supplier One, Target Vendor IQ, and emerging retail media capabilities, and translate those changes into relevant guidance for clients and internal teams.
- Contribute to cross-functional initiatives that harmonize the Commerce offering with Pacvue's retail media platform, ensuring a seamless and integrated client experience.
Skills & Qualifications:
- 8+ years of experience in Customer Success, commerce operations, or account management within retail and eCommerce (Walmart and Target are required).
- Deep, hands-on experience with omnichannel operations across Walmart & Target, specifically digital shelf optimization, buy-box dynamics, inventory management, and pricing and promotion strategy; Amazon and other Omni retailer experience are a strong plus.
- Proven ability to manage complex commerce operations across multiple retailers in parallel, understanding how decisions made in one channel's supply chain, pricing, or promotion strategy affect performance across others.
- Proven ability to independently lead strategic, executive-level client relationships at enterprise CPG or large brand organizations, including C-suite and VP-level engagement, without escalation dependency
- Experience developing scalable frameworks, onboarding playbooks, or operational processes in a high-growth SaaS or commerce technology environment
- Strong analytical mindset with the ability to identify, synthesize, and leverage complex data to build compelling narratives; demonstrated experience translating commerce performance insights into executive-level presentations that influence strategy and drive decisions at the VP and C-suite level; proficiency with PowerPoint or equivalent presentation tools required
- Demonstrated track record of influencing product roadmap decisions through structured, evidence-based customer feedback and cross-functional collaboration
- Familiarity with retail media platforms and how commerce and media signals interact to drive performance outcomes; Pacvue platform experience a plus
- Proficiency with CRM systems, customer success platforms, and eCommerce analytics tools
- Exceptional communication, executive presence, and the ability to operate with high autonomy in ambiguous, fast-moving environments
Benefits:
- Flexible Paid Time Off
- Paid Holidays and Floating Holidays
- Medical, Dental, Vision, FSA, HSA with employer contribution, Life Insurance and Pet Insurance
- 401k with Employer Match
- Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization
- Paid Parental Leave
- Company-subsidized membership to Wellhub and Peloton
- Fertility and family-building support through Carrot
The annual base salary range for this position is $110,000-$130,000 USD. The actual salary will vary depending on the applicant's experience, skills, and abilities as well as internal equity and market data for their location. This position is also eligible for an additional annual bonus compensation through one of Pacvue's highly attractive incentive plans, full details will be provided during the recruitment process.
#LI-Remote
Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
See All 8 Salesforce Commerce Cloud Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find JobsSalesforce Commerce Cloud Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Salesforce Commerce Cloud Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Distribution & Wholesale
What Ohio Employers Look For
The qualifications that appear most often in salesforce commerce cloud jobs across Ohio.
- Proven experience developing and configuring Salesforce Commerce Cloud storefronts and cartridges
- Proficiency with SFCC Business Manager, including catalog and promotions configuration
- Strong JavaScript and Node.js skills for storefront controller and ISML template development
- Experience integrating third-party services such as payment gateways, ERP, and OMS platforms
- Familiarity with Salesforce Commerce Cloud B2C or B2B certification preferred by Ohio employers
- Ability to collaborate with UX designers and QA teams in an agile development environment
Salesforce Commerce Cloud Jobs in Ohio: Frequently Asked Questions
How do you become a salesforce commerce cloud developer in Ohio?
Ohio has no state-issued license for salesforce commerce cloud roles, so the path runs through education and platform credentials. Most Ohio employers expect a bachelor's degree in computer science, information systems, or a related field, combined with hands-on SFCC project experience. Earning Salesforce's B2C Commerce Developer certification demonstrates platform competency and is widely recognized by Ohio hiring managers. Building a portfolio of storefront projects or contributing to open-source cartridge development accelerates hiring considerably.
Which companies hire salesforce commerce clouds in Ohio?
Ohio salesforce commerce cloud roles are posted by TALNT, Pacvue, and Formica and others right now, based on current listings on Migrate Mate as of July 2026. Columbus is particularly active given its concentration of national retail headquarters and the technology consulting firms that support them.
Which Ohio cities have the most salesforce commerce cloud jobs?
Cincinnati, Columbus, and Akron lead Ohio for salesforce commerce cloud openings. Columbus drives the largest share because it is home to major retail and consumer brands headquarters alongside a dense cluster of systems integrators and Salesforce consulting partners, while Cleveland and Cincinnati contribute openings through their own enterprise technology and consumer goods employers.
Are there remote salesforce commerce cloud jobs in Ohio?
Yes, and more than most fields. About 25% of salesforce commerce cloud openings tied to Ohio are remote or hybrid as of July 2026, reflecting the desk-based, cloud-native nature of the work. Development, solution architecture, and technical consulting roles are the most consistently remote, while implementation leads who manage on-site client rollouts tend to require at least partial in-person presence.
How can I get hired as a salesforce commerce cloud developer in Ohio with little or no experience?
The most realistic entry path is through a Salesforce consulting partner or systems integrator that runs associate developer programs, such as the practice groups at Accenture or Deloitte Digital in Columbus and Cleveland. Candidates transitioning from adjacent roles like front-end web developer, Salesforce administrator, or general JavaScript developer have a credible lateral path. Completing Salesforce Trailhead modules, earning the B2C Commerce Developer certification, and building a personal storefront project on a developer sandbox gives Ohio hiring managers concrete evidence of readiness.
Where can I find and apply to salesforce commerce cloud jobs in Ohio?
You can find and apply to salesforce commerce cloud jobs in Ohio on Migrate Mate, which lists current Ohio openings across Columbus, Cleveland, Cincinnati, and remote positions tied to the state. Find the roles that fit your experience and apply directly.
See All 8 Salesforce Commerce Cloud Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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