Schedule Coordinator Jobs
Schedule coordinator jobs are open across healthcare, logistics, education, and corporate services, at every level from entry-level to senior, with specializations in patient scheduling, workforce planning, and operations coordination. Find a role that fits below and apply directly.
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The Customer Service Coordinator (CSC) is a member of a dedicated customer team and is responsible for providing best in class customer service, responsible for engaging with the customer for initial fuel delivery requests, order entry into the ERP system(s), and problem solving on behalf of the customer.
Responsibilities
Teamwork
- Regularly collaborate with team members to support assigned customers
- Coordinate with various departments to ensure high level operational issues are resolved completely and in a timely manner on behalf of the customer
- Provide back up support across all functions within customer team to ensure continuity
- Regularly share best practices and learning opportunities with peers across all Customer Experience teams
Initial Delivery Requests and Order Entry
- Receive customer calls/emails, engaging with a warm, pleasant, and helpful attitude
- Identify customer needs
- Enter orders into the ERP system timely and accurately
- Ensure all other needs are identified and met by engaging with the customer
- Identify customer problems and resolve timely either directly or through other departments for resolution; maintain communication with the customer throughout the process
- Immediately contact the appropriate group(s) when a customer requires additional service and the call comes to the CSC; ensure a successful transfer of the call (if need be) is made to the appropriate person; CSCs will not utilize voicemail or unsolicited emails to hand off issues
- In addition to inbound phone calls and email, other methods of communication and requests for delivery need to be managed and executed upon by the CSC (e.g. inventory managed orders, third party portal, customer website, carrier managed) to ensure timely and accurate delivery of service on behalf of the customer
Order Entry
- Ensure all loads requested are entered are successfully and order number is provided to the customer
- Work with logistics to confirm carrier availability and communicate confirmation back to the customer
- In the event that the logistics team is unable to secure a carrier, escalate to other departments as needed for support and communicate status of efforts throughout to ensure all parties are aware of efforts and plans
- Keep customer informed of their order status at all times, no exceptions
Customer Service
- Greet customers warmly and ascertain problem or reason for calling
- Resolve customer complaints by troubleshooting and/or engaging necessary internal departments or CRM
- Ensure that customer communication is thorough and that realistic expectations are communicated
- Ensure that all customer requests are completed, even after handoff or escalation to other departments
- Verify that customer is satisfied with resolution or action plans
Position Requirements
Formal Education & Certification
- High School Diploma required
Knowledge & Experience
- Customer Service experience required
- Team environment
- Moderate to advanced knowledge of Microsoft Outlook
- Basic Excel and Outlook proficiency required
Qualifications & Characteristics
- Enthusiastic
- Effective problem solving
- Efficient decision making
Work Environment
- 40-hour on-site work week, that may require on-call or modified schedule (hybrid schedule available after training is completed. Training for this role typically takes 6 months, during which time you will be in the office 100% of the time)
- Sitting for extended periods of time
- Weekend work may be required at times and coordinated in advance with your supervisor
- Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status
The Customer Service Coordinator (CSC) is a member of a dedicated customer team and is responsible for providing best in class customer service, responsible for engaging with the customer for initial fuel delivery requests, order entry into the ERP system(s), and problem solving on behalf of the customer.
Responsibilities
Teamwork
- Regularly collaborate with team members to support assigned customers
- Coordinate with various departments to ensure high level operational issues are resolved completely and in a timely manner on behalf of the customer
- Provide back up support across all functions within customer team to ensure continuity
- Regularly share best practices and learning opportunities with peers across all Customer Experience teams
Initial Delivery Requests and Order Entry
- Receive customer calls/emails, engaging with a warm, pleasant, and helpful attitude
- Identify customer needs
- Enter orders into the ERP system timely and accurately
- Ensure all other needs are identified and met by engaging with the customer
- Identify customer problems and resolve timely either directly or through other departments for resolution; maintain communication with the customer throughout the process
- Immediately contact the appropriate group(s) when a customer requires additional service and the call comes to the CSC; ensure a successful transfer of the call (if need be) is made to the appropriate person; CSCs will not utilize voicemail or unsolicited emails to hand off issues
- In addition to inbound phone calls and email, other methods of communication and requests for delivery need to be managed and executed upon by the CSC (e.g. inventory managed orders, third party portal, customer website, carrier managed) to ensure timely and accurate delivery of service on behalf of the customer
Order Entry
- Ensure all loads requested are entered are successfully and order number is provided to the customer
- Work with logistics to confirm carrier availability and communicate confirmation back to the customer
- In the event that the logistics team is unable to secure a carrier, escalate to other departments as needed for support and communicate status of efforts throughout to ensure all parties are aware of efforts and plans
- Keep customer informed of their order status at all times, no exceptions
Customer Service
- Greet customers warmly and ascertain problem or reason for calling
- Resolve customer complaints by troubleshooting and/or engaging necessary internal departments or CRM
- Ensure that customer communication is thorough and that realistic expectations are communicated
- Ensure that all customer requests are completed, even after handoff or escalation to other departments
- Verify that customer is satisfied with resolution or action plans
Position Requirements
Formal Education & Certification
- High School Diploma required
Knowledge & Experience
- Customer Service experience required
- Team environment
- Moderate to advanced knowledge of Microsoft Outlook
- Basic Excel and Outlook proficiency required
Qualifications & Characteristics
- Enthusiastic
- Effective problem solving
- Efficient decision making
Work Environment
- 40-hour on-site work week, that may require on-call or modified schedule (hybrid schedule available after training is completed. Training for this role typically takes 6 months, during which time you will be in the office 100% of the time)
- Sitting for extended periods of time
- Weekend work may be required at times and coordinated in advance with your supervisor
- Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status
Schedule Coordinator Jobs by Experience Level
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Find Schedule Coordinator JobsSchedule Coordinator Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in schedule coordinator jobs.
- 1-3 years of scheduling, coordination, or administrative experience in a relevant industry
- Proficiency with calendar and workforce management software such as scheduling platforms or EHR systems
- Strong written and verbal communication skills for coordinating across teams and stakeholders
- Ability to manage multiple schedules simultaneously and reprioritize under time pressure
- High school diploma or associate degree, with a bachelor's degree preferred for corporate or healthcare roles
- Familiarity with office productivity tools including spreadsheets and document management systems
Tips for Your Schedule Coordinator Job Search
Tailor your resume to scheduling systems
Hiring managers for schedule coordinator roles scan for specific tools: applicant tracking systems, workforce management platforms, and calendar software. Name the exact systems you've used rather than listing generic terms like 'scheduling software' or 'coordination tools.'
Highlight volume and accuracy together
Schedule coordinators often manage dozens of appointments, shifts, or resources daily. Quantify the scale you've handled and pair it with an accuracy or error-reduction outcome so employers see both your capacity and your reliability.
Apply early to roles that fit
Migrate Mate lists schedule coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by industry vertical
Schedule coordinator duties differ sharply between healthcare, logistics, and corporate settings. Filter your search by industry so your application speaks directly to the scheduling challenges that sector faces, rather than relying on a one-size-fits-all resume.
Prepare conflict-resolution scenarios for interviews
Interviewers for scheduling roles consistently ask how you handle double-bookings, last-minute cancellations, or competing priority requests. Prepare two or three specific examples from past experience, including how you communicated changes to affected parties.
Negotiate around on-call and shift expectations
Many schedule coordinator offers include after-hours availability or rotating on-call coverage. Clarify expectations before accepting, and if flexibility is limited on your end, propose a concrete alternative arrangement during the offer conversation.
Schedule Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most schedule coordinators?
Enhabit Home Health & Hospice, CHSGa, and Aramark are hiring the most schedule coordinators right now, with openings concentrated in Florida, Illinois, and Indiana, based on current listings on Migrate Mate as of November 2026. Healthcare systems and logistics companies consistently account for a large share of active postings.
How many schedule coordinator jobs are remote?
About 57% of schedule coordinator openings are fully remote or hybrid as of November 2026, though availability varies significantly by industry. Corporate operations and administrative scheduling roles are most likely to offer remote flexibility, while healthcare and facilities-based roles typically require on-site presence.
How do you become a schedule coordinator?
Start by building experience in administrative support, customer service, or operations roles where you manage calendars or coordinate between teams. Develop proficiency with scheduling and workforce management tools. Pursue roles with scheduling components, then move into a dedicated coordinator title once you can demonstrate independent ownership of a schedule or resource calendar.
Can you get a schedule coordinator job with little or no experience?
Yes, many entry-level schedule coordinator roles accept candidates with strong administrative or customer-facing backgrounds even without direct scheduling titles. Emphasize any experience managing calendars, booking appointments, or coordinating logistics in previous jobs or internships. Healthcare and staffing agencies often hire junior coordinators and provide on-the-job training for industry-specific systems.
What does the schedule coordinator interview process look like?
Most schedule coordinator interviews include an initial phone or video screen focused on your organizational background, followed by one or two in-person or virtual rounds with the hiring manager and sometimes a team lead. Expect scenario-based questions about handling scheduling conflicts, communication under pressure, and system proficiency. Some employers include a brief practical exercise involving a sample calendar or coordination task.
Where can I find and apply to schedule coordinator jobs?
You can find and apply to schedule coordinator jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your background and apply directly to each listing from the page.
See All 22 Schedule Coordinator Jobs
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