Box Office Manager Jobs
Box Office Manager jobs are open across performing arts venues, sports arenas, movie theaters, and live event organizations, from assistant and associate levels to senior and director roles, with specializations in ticketing systems, revenue operations, and group sales. See the openings below and apply to the ones that match your experience.
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Showing 5 of 52+ Box Office Manager jobs
- Lead the daily operation of the Box Office, ensuring exceptional guest service, efficient transaction processing, and achievement of departmental goals.
- Train, coach, schedule, and develop Box Office Supervisors and Agents while fostering a culture of accountability, engagement, and continuous improvement.
- Establish and monitor key performance indicators (KPIs), including ticket sales, upsell conversion rates, per-cap spending, guest satisfaction, transaction accuracy, and labor productivity.
- Drive revenue growth by ensuring team members actively educate guests on Grand Prix Plaza attractions, experiences, packages, promotions, and special events.
- Maintain expertise in ticketing systems, pricing structures, inventory management, promotions, and operational procedures.
- Personally assist with escalated guest situations involving ticket purchases, reservations, refunds, rebooking, accessibility needs, promotional offers, or attraction availability.
- Monitor guest feedback and service trends, implementing strategies to enhance the guest experience and resolve concerns effectively.
- Collaborate with Operations, Marketing, Sales, and Attractions teams to support attendance goals, promotions, events, and business initiatives.
- Ensure compliance with company policies, safety standards, operating procedures, and all applicable regulations.
- Analyze department performance and prepare reports, recommendations, and action plans to improve operational efficiency, guest satisfaction, and revenue results.
- Bachelor's degree in Business, Hospitality, Tourism, Operations, Entertainment Management, or a related field preferred.
- 3+ years of leadership experience in ticketing, admissions, attractions, entertainment, hospitality, retail, sales, or a related guest-facing environment.
- Proven experience leading teams and achieving sales, revenue, service, and operational performance goals.
- Strong understanding of point-of-sale systems and revenue accountability.
- Demonstrated ability to coach employees on sales techniques, guest engagement, and product knowledge.
- Strong troubleshooting, problem-solving, organizational, and decision-making skills with the ability to adapt to changing operational needs.
- Excellent leadership, communication, and interpersonal skills, with the ability to build relationships and effectively lead teams in a fast-paced environment.
- The ideal candidate brings experience from both ticketed attractions and live entertainment, understands the pace and complexity of high-volume guest operations.
- This is a full-time position that works a flexible schedule including weekdays, weekends, evenings, and holidays.
- This role includes a seasonal period during which responsibilities extend beyond standard operations. During load-in and load-out of the Grand Prix Plaza facility, race week activations, and other special projects, this position may support non-traditional functions that fall outside a routine. Flexibility, cross-functional collaboration, and adaptability are essential and required during these high-impact times.
- Physical ability to walk, stand, take stairs/elevators/escalators, and navigate the elements during the day and night.
- May need to remain in a sitting or standing position for prolonged periods, and repeat motions that may include the wrists, hands, and/or fingers.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Ability to handle exposure to loud noises at live events, attractions, entertaining programs, and crowds.
- Must be able to lift, push, and pull up to 50 pounds at times.
Las Vegas Grand Prix, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), parental status, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- Lead the daily operation of the Box Office, ensuring exceptional guest service, efficient transaction processing, and achievement of departmental goals.
- Train, coach, schedule, and develop Box Office Supervisors and Agents while fostering a culture of accountability, engagement, and continuous improvement.
- Establish and monitor key performance indicators (KPIs), including ticket sales, upsell conversion rates, per-cap spending, guest satisfaction, transaction accuracy, and labor productivity.
- Drive revenue growth by ensuring team members actively educate guests on Grand Prix Plaza attractions, experiences, packages, promotions, and special events.
- Maintain expertise in ticketing systems, pricing structures, inventory management, promotions, and operational procedures.
- Personally assist with escalated guest situations involving ticket purchases, reservations, refunds, rebooking, accessibility needs, promotional offers, or attraction availability.
- Monitor guest feedback and service trends, implementing strategies to enhance the guest experience and resolve concerns effectively.
- Collaborate with Operations, Marketing, Sales, and Attractions teams to support attendance goals, promotions, events, and business initiatives.
- Ensure compliance with company policies, safety standards, operating procedures, and all applicable regulations.
- Analyze department performance and prepare reports, recommendations, and action plans to improve operational efficiency, guest satisfaction, and revenue results.
- Bachelor's degree in Business, Hospitality, Tourism, Operations, Entertainment Management, or a related field preferred.
- 3+ years of leadership experience in ticketing, admissions, attractions, entertainment, hospitality, retail, sales, or a related guest-facing environment.
- Proven experience leading teams and achieving sales, revenue, service, and operational performance goals.
- Strong understanding of point-of-sale systems and revenue accountability.
- Demonstrated ability to coach employees on sales techniques, guest engagement, and product knowledge.
- Strong troubleshooting, problem-solving, organizational, and decision-making skills with the ability to adapt to changing operational needs.
- Excellent leadership, communication, and interpersonal skills, with the ability to build relationships and effectively lead teams in a fast-paced environment.
- The ideal candidate brings experience from both ticketed attractions and live entertainment, understands the pace and complexity of high-volume guest operations.
- This is a full-time position that works a flexible schedule including weekdays, weekends, evenings, and holidays.
- This role includes a seasonal period during which responsibilities extend beyond standard operations. During load-in and load-out of the Grand Prix Plaza facility, race week activations, and other special projects, this position may support non-traditional functions that fall outside a routine. Flexibility, cross-functional collaboration, and adaptability are essential and required during these high-impact times.
- Physical ability to walk, stand, take stairs/elevators/escalators, and navigate the elements during the day and night.
- May need to remain in a sitting or standing position for prolonged periods, and repeat motions that may include the wrists, hands, and/or fingers.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Ability to handle exposure to loud noises at live events, attractions, entertaining programs, and crowds.
- Must be able to lift, push, and pull up to 50 pounds at times.
Las Vegas Grand Prix, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), parental status, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
See All 52 Box Office Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Box Office Manager JobsBox Office Manager Job Market
Who's Hiring
- Oak View10
- Legends Global5
- CORT3
- Live Nation1
- AEG Worldwide1
What Employers Look For
The qualifications that appear most often in box office manager jobs.
- Experience with ticketing platforms such as Tessitura, Archtics, or similar box office systems
- Proven ability to supervise and schedule box office staff across event days
- Strong cash handling, reconciliation, and end-of-day reporting accuracy
- Customer service experience managing escalations, refunds, and group sales
- Proficiency with point-of-sale software and standard office productivity tools
- Associate or bachelor's degree in arts administration, business, hospitality, or a related field
Tips for Your Box Office Manager Job Search
Tailor your resume to ticketing systems
List every ticketing platform you've used by name, including point-of-sale and reporting tools. Hiring managers scan for system familiarity fast, and a generic 'ticketing software' line won't pass that scan the way a named platform will.
Quantify season and event revenue handled
Replace phrases like 'managed ticket sales' with the volume you actually processed, such as total transactions per season or the size of groups you coordinated. Revenue and attendance figures give employers a concrete scale for your experience.
Apply early to roles that fit
Migrate Mate lists box office manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that name your venue type
A box office manager role at a performing arts center and one at a sports venue require different skills. Filter your search by venue type and prioritize openings where the employer's setting matches your background, since interviewers will probe that fit directly.
Prepare for scenario-based interview questions
Expect interviewers to ask how you handled a system outage on a sell-out night or resolved a disputed group booking. Rehearse two or three specific incidents with a clear outcome, not just a general description of your responsibilities.
Negotiate scheduling and event-day expectations upfront
Box office manager roles frequently include evening, weekend, and holiday coverage tied to the event calendar. Ask about the on-call structure and peak-season schedule during the offer conversation so there are no surprises after you accept.
Box Office Manager Jobs: Frequently Asked Questions
Which companies are hiring the most box office managers?
The companies hiring the most box office managers right now include Oak View, Legends Global, and CORT, with the largest share of openings in California, Virginia, and Florida, based on current listings on Migrate Mate as of November 2026. Performing arts organizations, professional sports teams, and large entertainment venue operators tend to post the most openings at any given time.
How many box office manager jobs are remote?
About 15% of box office manager openings are fully remote or hybrid as of November 2026, reflecting the hands-on, venue-based nature of most of these roles. The sub-areas most likely to offer remote flexibility include group sales coordination, reporting and analytics, and administrative oversight for multi-venue organizations.
How do you become a box office manager?
Start in a box office representative or ticket seller role to build hands-on experience with ticketing systems and customer service. Move into a lead or supervisor position to gain staff scheduling and cash reconciliation experience. Demonstrate accuracy, composure during high-volume events, and familiarity with reporting tools, then apply for manager-level openings at venues that match your background.
Can you get hired as a box office manager with little experience?
Some venues hire candidates with limited box office-specific experience if they bring strong customer service, cash handling, or team leadership backgrounds from adjacent roles in hospitality, retail, or event operations. Smaller performing arts organizations and regional venues are more likely to promote from within or consider transferable skills, so targeting those employers improves your chances when your direct box office experience is thin.
What does the box office manager interview process look like?
Most employers conduct an initial phone or video screen focused on your familiarity with ticketing systems and supervisory experience. A second in-person or video interview typically includes scenario questions about handling system failures, difficult customers, or staff conflicts during events. Some venues ask for a walkthrough of how you'd close out a high-attendance night or structure a group sales workflow.
Where can I find and apply to box office manager jobs?
You can find and apply to box office manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings for roles that fit your venue experience and seniority level, then apply directly to each opening that matches.
See All 52 Box Office Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Box Office Manager Jobs