Security Operations Center Jobs in Illinois

INTRODUCTION

Ready to step out of the legacy command center and into a next-generation SOC? At Rivian, we are building the future of mobility, and our Security Operations Center is the nerve center protecting that mission. As a Specialist in our 24/7 global SOC, you won’t just be watching screens—you will be an integral part of an agile, tech-forward team providing critical response and security support across our entire global footprint.

Serving as the primary point of contact for enterprise-wide security and safety incidents, you will leverage an advanced, integrated technology ecosystem to proactively detect, triage, and mitigate threats. Because we are a technology company at heart, you will also get hands-on experience monitoring the health of our enterprise security platforms and driving cutting-edge technical security projects. If you are an ambitious, forward-thinking problem-solver looking to scale your SOC/GSOC experience, optimize security technology, and champion a culture of safety and security across a rapidly expanding company, we want you on our team.

ROLE AND RESPONSIBILITIES

- Next-Gen System Monitoring: Operate within a modern technical security ecosystem—leveraging advanced access control, video analytics, life-safety telemetry, and mass-notification platforms—to proactively detect and mitigate threats across all Rivian locations.
- Tech Stack Innovation: Go beyond standard dispatch. Actively monitor the health and performance of our technical security platforms, and gain valuable experience partnering on system implementations, troubleshooting, and bleeding-edge technical projects.
- Dynamic Threat Triage: Act as the first line of defense. Field incoming security inquiries and intake reports of safety anomalies in a calm, decisive, and highly professional manner.
- Critical Incident Coordination: Serve as the calm center of gravity during high-stress situations, coordinating rapid, synchronized responses for medical emergencies, fires, and other high-priority global incidents.
- Data-Driven Tracking: Synthesize real-time information and track security resources accurately using our Computer Aided Dispatch (CAD) and incident management platforms.
- Strategic Communication: Provide frictionless escalations and deliver crystal-clear, concise intelligence to leadership and cross-functional stakeholders during major events.
- Agile Shift Support: Partner with the SOC Manager to guide shift operations, supporting a diverse 24/7 team and fostering a highly motivated, inclusive, and high-performance culture rooted in safety and security.
- Cross-Functional Partnership: Collaborate with facility stakeholders across the enterprise to resolve incidents, eliminate vulnerabilities, and continuously iterate on Rivian’s global security posture.

BASIC QUALIFICATIONS

- Education & Experience: Associate degree (or equivalent experience) with 1+ years of proven impact in a modern, corporate Security Operations Center (SOC), Global SOC (GSOC), emergency dispatch, military, or a related high-velocity environment.
- Technical Aptitude: Strong familiarity with modern security tech stacks (enterprise access control, video management, incident reporting) and seamless proficiency in Google Workspace (Gmail, Docs, Drive, Sheets, Slides, Calendar).
- High-Speed Data Synthesis: Ability to accurately type at least 40 WPM while simultaneously processing and triaging live phone, radio, or electronic data inputs.
- Exceptional Communication: Crisp verbal and written communication skills in English, with the confidence to project authority and clarity to large groups via radio and mass-notification systems.
- World-Class Empathy & Professionalism: Uncompromising integrity and a customer-obsessed mindset when interacting with stakeholders at all levels of the organization.
- Adaptive Problem-Solving: Ability to maintain absolute composure, think critically, and pivot effectively in high-stress, fast-paced, and ambiguous situations.
- Proactive Drive: Highly organized, self-motivated, and capable of multitasking efficiently with an eye toward continuous process improvement.
- Operational Agility: Flexibility to work nights, weekends, and holidays as operational needs dictate within a 24/7 mission-critical environment.