Mid Level Senior Servicenow Developer Jobs
Mid level senior servicenow developer jobs go to developers ready to own configurations and integrations end to end, guide junior teammates, and drive platform decisions without constant oversight. Roles are spread across on-site, hybrid, and remote settings in Technology & Software, Healthcare & Medical Services, and Manufacturing, with employers like Accenture Federal Services, EY, and DRW hiring at this level now.
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Job Description
ServiceNow ITAM & CMDB Developer
We are seeking a detail-oriented CMDB & IT Asset Management Business Analyst to support the governance, operational compliance, lifecycle management, and data quality of our ServiceNow CMDB and IT Asset Management (ITAM) repositories. This role serves as a critical liaison between IT Infrastructure, Asset Management, Procurement, Finance, and Service Management teams to ensure asset records, configuration data, and lifecycle information remain accurate, complete, and aligned with organizational standards. The successful candidate will be responsible for analyzing data, identifying gaps, producing operational reports, driving remediation efforts, and providing actionable insights to improve CMDB and asset management maturity.
Key Responsibilities
CMDB Governance & Data Management
- Monitor and maintain CMDB data quality, completeness, and compliance.
- Analyze Configuration Item (CI) relationships and data integrity issues.
- Identify and track orphaned, duplicate, stale, or inaccurate records.
- Support CMDB governance processes and compliance initiatives.
- Collaborate with technical teams to remediate CMDB discrepancies.
IT Asset Management (ITAM)
- Track hardware and software assets throughout their lifecycle.
- Reconcile asset inventories against procurement and financial records.
- Identify asset lifecycle gaps, aging assets, and compliance risks.
- Support asset audits and inventory validation activities.
- Partner with procurement and asset owners to resolve data inconsistencies.
Business Analysis & Reporting
- Develop operational dashboards and lifecycle reporting.
- Analyze trends, exceptions, and KPIs related to CMDB and ITAM performance.
- Generate executive-level reports and recommendations.
- Create data-driven insights to support decision-making and governance reviews.
- Document business requirements and improvement opportunities.
Stakeholder Management
- Work closely with Infrastructure, Service Management, Procurement, Finance, and Vendor Management teams.
- Facilitate discussions to resolve process gaps and data quality issues.
- Coordinate remediation activities and track action items to closure.
- Support governance meetings and provide status updates on key initiatives.
Process Improvement
- Identify opportunities to improve CMDB and ITAM processes.
- Assist in defining governance controls and operational standards.
- Recommend automation opportunities to improve data accuracy and efficiency.
- Support continuous improvement initiatives within ServiceNow CMDB and ITAM functions.
Primary Skills
- ServiceNow CMDB
- IT Asset Management (ITAM)
- Business Analysis
- Data Analysis and Reporting
- IT Infrastructure Concepts
- Microsoft Excel (Advanced)
- Stakeholder Management
- Process Documentation
- Data Quality Management
Secondary Skills (Preferred)
- ServiceNow Discovery
- HAM Pro / SAM Pro
- Power BI
- SQL
- ServiceNow Reporting & Dashboards
- Procurement & Vendor Management
- IT Financial Management
- ITIL Foundation Certification
Qualifications
- 3+ years of experience in Business Analysis, CMDB, ITAM, Asset Management, or Service Management environments.
- Experience working with ServiceNow CMDB and IT Asset Management modules.
- Strong analytical and reporting capabilities.
- Excellent communication and stakeholder management skills.
- Ability to translate operational data into actionable business insights.
Job Description
ServiceNow ITAM & CMDB Developer
We are seeking a detail-oriented CMDB & IT Asset Management Business Analyst to support the governance, operational compliance, lifecycle management, and data quality of our ServiceNow CMDB and IT Asset Management (ITAM) repositories. This role serves as a critical liaison between IT Infrastructure, Asset Management, Procurement, Finance, and Service Management teams to ensure asset records, configuration data, and lifecycle information remain accurate, complete, and aligned with organizational standards. The successful candidate will be responsible for analyzing data, identifying gaps, producing operational reports, driving remediation efforts, and providing actionable insights to improve CMDB and asset management maturity.
Key Responsibilities
CMDB Governance & Data Management
- Monitor and maintain CMDB data quality, completeness, and compliance.
- Analyze Configuration Item (CI) relationships and data integrity issues.
- Identify and track orphaned, duplicate, stale, or inaccurate records.
- Support CMDB governance processes and compliance initiatives.
- Collaborate with technical teams to remediate CMDB discrepancies.
IT Asset Management (ITAM)
- Track hardware and software assets throughout their lifecycle.
- Reconcile asset inventories against procurement and financial records.
- Identify asset lifecycle gaps, aging assets, and compliance risks.
- Support asset audits and inventory validation activities.
- Partner with procurement and asset owners to resolve data inconsistencies.
Business Analysis & Reporting
- Develop operational dashboards and lifecycle reporting.
- Analyze trends, exceptions, and KPIs related to CMDB and ITAM performance.
- Generate executive-level reports and recommendations.
- Create data-driven insights to support decision-making and governance reviews.
- Document business requirements and improvement opportunities.
Stakeholder Management
- Work closely with Infrastructure, Service Management, Procurement, Finance, and Vendor Management teams.
- Facilitate discussions to resolve process gaps and data quality issues.
- Coordinate remediation activities and track action items to closure.
- Support governance meetings and provide status updates on key initiatives.
Process Improvement
- Identify opportunities to improve CMDB and ITAM processes.
- Assist in defining governance controls and operational standards.
- Recommend automation opportunities to improve data accuracy and efficiency.
- Support continuous improvement initiatives within ServiceNow CMDB and ITAM functions.
Primary Skills
- ServiceNow CMDB
- IT Asset Management (ITAM)
- Business Analysis
- Data Analysis and Reporting
- IT Infrastructure Concepts
- Microsoft Excel (Advanced)
- Stakeholder Management
- Process Documentation
- Data Quality Management
Secondary Skills (Preferred)
- ServiceNow Discovery
- HAM Pro / SAM Pro
- Power BI
- SQL
- ServiceNow Reporting & Dashboards
- Procurement & Vendor Management
- IT Financial Management
- ITIL Foundation Certification
Qualifications
- 3+ years of experience in Business Analysis, CMDB, ITAM, Asset Management, or Service Management environments.
- Experience working with ServiceNow CMDB and IT Asset Management modules.
- Strong analytical and reporting capabilities.
- Excellent communication and stakeholder management skills.
- Ability to translate operational data into actionable business insights.
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Mid Level Senior Servicenow Developer Jobs: Frequently Asked Questions
How do I get a mid level senior servicenow developer job?
Position yourself around ownership, not just task completion. Highlight projects where you configured workflows, integrated third-party systems, or resolved complex incidents without senior intervention. Certifications like Certified System Administrator or Certified Application Developer sharpen your profile. Tailor your application to the specific ServiceNow modules each employer uses, and show measurable outcomes such as reduced resolution times or improved automation coverage.
Which companies hire mid level senior servicenow developers?
Companies hiring mid level senior servicenow developers right now include Accenture Federal Services, EY, and DRW, based on current listings on Migrate Mate as of August 2026. Hiring at this level comes from a mix of large enterprises managing complex ITSM environments and mid-size technology services firms building out their ServiceNow practice.
Are there remote mid level senior servicenow developer jobs?
Yes, remote and hybrid options are common at this experience level. About 50% of mid level senior servicenow developer openings are remote or hybrid as of August 2026, reflecting strong demand for developers who can collaborate across distributed teams. On-site roles still exist, often tied to regulated industries or client-facing implementation work.
How do I move up to a mid level senior servicenow developer role?
Progression into a mid level role comes from deepening your hands-on ServiceNow experience across multiple modules, taking on end-to-end ownership of at least one meaningful implementation or improvement, and earning recognized certifications. Building a record of measurable impact, such as automating manual processes or reducing ticket backlog, signals the readiness that separates mid level candidates from early-career developers.
Which industries hire the most mid level senior servicenow developers?
Mid Level senior servicenow developer roles concentrate in Technology & Software, Healthcare & Medical Services, and Manufacturing, based on current listings on Migrate Mate as of August 2026. These sectors rely heavily on ITSM, HR service delivery, and security operations workflows, creating sustained demand for developers who can configure and scale ServiceNow across large, complex organizations.