Senior Technical Support Specialist Jobs in Rhode Island

Job Summary

RDSI has an immediate opening for a Test/Technical Support Engineer to work full-time on software configuration, troubleshooting, updating, and testing of RDSI’s Electronic Warfare training software for Windows (EWPro). This position is located full-time on-site at the Naval Undersea Warfare Center, Newport RI. Electronic Warfare, radar, and submarine experience a plus.

Responsibilities

· Perform assigned software configuration, troubleshooting and database updating/testing

· Configure/troubleshoot audio and multi-monitor setups on Windows

· Work alongside other engineers on the team to elevate technology and consistently apply best practices.

· Provide evaluations of proposed tasks to assist RDSI in developing code.

· Interface with software lead to determine software development requirements.

· Develop, document, and test procedures to support installations and upgrades.

Qualifications

· Knowledge of Windows OS

· Bachelor’s Degree in one of the following: Computer Science, Electrical Engineering, Mathematics or related fields

· Must be well versed in the use of Microsoft Office Outlook, Word, Excel, Power Point, and Project.

· Excellent oral and written skills are critical.

· The candidate must be able to work independently with a minimum of supervision, and able to work collaboratively with other team members when required

· Must have or be able to obtain a Secret level Security Clearance

Additional Experience Desired

· Experience with HLA, Git, Python and SQL, and Windows Secure Host Baseline.

· Familiarity with Linux

· Familiarity with SMITT and SEWTS US Navy Training Systems, Electronic Warfare (EW), electronic surveillance, Electronic Support ( ES ), ELINT, and/or COMINT receivers, systems and techniques

· Radar or RF technologies, RF propagation theories, tools and basic antenna theory

· VHDL/Verilog programming language for FPGA systems

· Knowledge of submarines

Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information

RDSI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person