Technical Support Analyst Jobs in Rhode Island
Technical Support Analyst jobs in Rhode Island are consistently active, with demand concentrated in healthcare IT, financial services, and higher education sectors that anchor the state's economy. Providence leads hiring volume, with Warwick and Woonsocket contributing steady openings, and employers like Lifespan, Amica Mutual, and Brown University maintaining ongoing needs for IT support professionals at helpdesk, mid-level, and senior tiers. The most in-demand specialties are end-user support, enterprise application troubleshooting, and network and systems administration support. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 14+ Technical Support Analyst jobs
Job Summary
RDSI has an immediate opening for a Test/Technical Support Engineer to work full-time on software configuration, troubleshooting, updating, and testing of RDSI’s Electronic Warfare training software for Windows (EWPro). This position is located full-time on-site at the Naval Undersea Warfare Center, Newport RI. Electronic Warfare, radar, and submarine experience a plus.
Responsibilities
· Perform assigned software configuration, troubleshooting and database updating/testing
· Configure/troubleshoot audio and multi-monitor setups on Windows
· Work alongside other engineers on the team to elevate technology and consistently apply best practices.
· Provide evaluations of proposed tasks to assist RDSI in developing code.
· Interface with software lead to determine software development requirements.
· Develop, document, and test procedures to support installations and upgrades.
Qualifications
· Knowledge of Windows OS
· Bachelor’s Degree in one of the following: Computer Science, Electrical Engineering, Mathematics or related fields
· Must be well versed in the use of Microsoft Office Outlook, Word, Excel, Power Point, and Project.
· Excellent oral and written skills are critical.
· The candidate must be able to work independently with a minimum of supervision, and able to work collaboratively with other team members when required
· Must have or be able to obtain a Secret level Security Clearance
Additional Experience Desired
· Experience with HLA, Git, Python and SQL, and Windows Secure Host Baseline.
· Familiarity with Linux
· Familiarity with SMITT and SEWTS US Navy Training Systems, Electronic Warfare (EW), electronic surveillance, Electronic Support ( ES ), ELINT, and/or COMINT receivers, systems and techniques
· Radar or RF technologies, RF propagation theories, tools and basic antenna theory
· VHDL/Verilog programming language for FPGA systems
· Knowledge of submarines
Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information
RDSI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Job Summary
RDSI has an immediate opening for a Test/Technical Support Engineer to work full-time on software configuration, troubleshooting, updating, and testing of RDSI’s Electronic Warfare training software for Windows (EWPro). This position is located full-time on-site at the Naval Undersea Warfare Center, Newport RI. Electronic Warfare, radar, and submarine experience a plus.
Responsibilities
· Perform assigned software configuration, troubleshooting and database updating/testing
· Configure/troubleshoot audio and multi-monitor setups on Windows
· Work alongside other engineers on the team to elevate technology and consistently apply best practices.
· Provide evaluations of proposed tasks to assist RDSI in developing code.
· Interface with software lead to determine software development requirements.
· Develop, document, and test procedures to support installations and upgrades.
Qualifications
· Knowledge of Windows OS
· Bachelor’s Degree in one of the following: Computer Science, Electrical Engineering, Mathematics or related fields
· Must be well versed in the use of Microsoft Office Outlook, Word, Excel, Power Point, and Project.
· Excellent oral and written skills are critical.
· The candidate must be able to work independently with a minimum of supervision, and able to work collaboratively with other team members when required
· Must have or be able to obtain a Secret level Security Clearance
Additional Experience Desired
· Experience with HLA, Git, Python and SQL, and Windows Secure Host Baseline.
· Familiarity with Linux
· Familiarity with SMITT and SEWTS US Navy Training Systems, Electronic Warfare (EW), electronic surveillance, Electronic Support ( ES ), ELINT, and/or COMINT receivers, systems and techniques
· Radar or RF technologies, RF propagation theories, tools and basic antenna theory
· VHDL/Verilog programming language for FPGA systems
· Knowledge of submarines
Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information
RDSI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
See All 14 Technical Support Analyst Jobs in Rhode Island
Find roles in Rhode Island that match your experience and apply in just a few clicks.
Find JobsTechnical Support Analyst Jobs by City in Rhode Island
Where Rhode Island roles are concentrated, by current openings.
Technical Support Analyst Job Market in Rhode Island
A snapshot from current Rhode Island openings, updated as new roles post.
Who's Hiring
- CVS Health4
- Akido1A
- Shaw's1
- E Logic1E
- Veranex1V
Top Industries Hiring
- Healthcare & Medical Services4
- Education1
What Rhode Island Employers Look For
The qualifications that appear most often in technical support analyst jobs across Rhode Island.
- Associate or bachelor's degree in information technology, computer science, or a related field
- Demonstrated experience supporting Windows and macOS environments in a professional setting
- CompTIA A+ or CompTIA Network+ certification preferred by most Rhode Island employers
- Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk
- Strong verbal and written communication skills for end-user and stakeholder interaction
- Experience supporting enterprise applications including Microsoft 365 and cloud-based platforms
Technical Support Analyst Jobs in Rhode Island: Frequently Asked Questions
How do you become a technical support analyst in Rhode Island?
Most Rhode Island employers expect at least an associate degree in information technology or a closely related field, though a bachelor's degree is increasingly common at larger organizations. Rhode Island does not require a state-issued license for this role. Earning vendor-neutral certifications such as CompTIA A+ establishes foundational credibility, and many candidates build experience through helpdesk or desktop support positions before moving into analyst-level roles at healthcare systems, universities, or financial firms.
Which companies hire technical support analysts in Rhode Island?
Rhode Island technical support analyst roles are posted by CVS Health, Akido, and Shaw's and others right now, based on current listings on Migrate Mate as of July 2026. Rhode Island's concentration of hospital networks, insurance carriers, and universities means these employer types generate some of the most consistent openings for technical support professionals in the state.
Which Rhode Island cities have the most technical support analyst jobs?
Rhode Island, Providence, and Warwick have the most technical support analyst openings in Rhode Island. Providence dominates because of its density of hospital systems, financial services headquarters, and universities, while surrounding communities like Warwick and Woonsocket benefit from proximity to those anchor employers and from mid-sized businesses that maintain their own IT support functions independently.
Are there remote technical support analyst jobs in Rhode Island?
Yes, and they are more available than in many other fields, since much of the work involves software troubleshooting, ticket resolution, and remote desktop support that does not require physical presence. About 40% of technical support analyst openings tied to Rhode Island are remote or hybrid as of July 2026, reflecting the role's adaptability. Positions supporting cloud applications and enterprise software platforms tend to offer the most remote flexibility.
How can I get hired as a technical support analyst in Rhode Island with little or no experience?
The most realistic entry path is a helpdesk or IT support specialist role, which several large Rhode Island employers use as a feeder position into analyst tracks. Lifespan and Care New England health systems, for example, regularly hire entry-level IT support staff who rotate into analyst responsibilities over time. Completing a CompTIA A+ certification before applying gives a concrete credential employers can evaluate, and Rhode Island's community colleges, including the Community College of Rhode Island, offer IT programs with internship placements at local organizations.
Where can I find and apply to technical support analyst jobs in Rhode Island?
You can find and apply to technical support analyst jobs in Rhode Island on Migrate Mate, which lists current Rhode Island openings. Search the roles available, find the ones that match your experience and location preferences, and apply directly to the ones that fit.
See All 14 Technical Support Analyst Jobs in Rhode Island
Find roles in Rhode Island that match your experience and apply in just a few clicks.
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