Technical Support Analyst Jobs in Georgia
Technical Support Analyst jobs in Georgia are active across a wide seniority range, from entry-level help desk roles through senior systems support positions, concentrated in technology services, healthcare IT, financial services, and logistics. Atlanta, Alpharetta, and Savannah are the strongest hiring metros, with established employers like NCR Atleos, Fiserv, and Delta Air Lines maintaining consistent technical support teams across the state. Ticketing systems, cloud infrastructure support, and enterprise software troubleshooting are the most in-demand specialties right now. Find a role that fits below and apply directly.
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Showing 3 of 6+ Technical Support Analyst jobs
- Jackson
- On-site
- Hourly salary: $33.65
- Department: Information Technology
- Reports to: Technical Support Manager
- Location: Jackson, GA
Make a greater impact at Bonduelle Americas!
Bonduelle Americas is a certified B Corp inviting people to embrace a flexitarian lifestyle with an expanding portfolio of plant-rich products available in and beyond the produce aisle. We operate four facilities and employ nearly 3,000 Associates in the US.
Bonduelle Americas is a wholly-owned subsidiary of Groupe Bonduelle (BON.PA), an established global brand with more than 170 years of family heritage bringing the joy of plants to tables around the world. Globally, our ready-to-eat plant-rich food products are grown on 173,000 acres by our grower partners and marketed in nearly 100 countries. Our mission is to inspire the transition toward a plant-rich diet to contribute to people's well-being and planet health.
Join us at Bonduelle Americas for an opportunity to advance your career in a culture that places people first. As a valued member of our company, you will work in a mission-driven environment aimed at preserving the planet’s resources while providing healthy plant-based products to millions of consumers around the world.
Position Summary:
The Technical Support Analyst is responsible for providing day-to-day technical support to Bonduelle Americas employees across a range of hardware, software, and system platforms. This role serves as the first line of support—responding to, diagnosing, and resolving technical issues through direct discussion with users. The analyst troubleshoots problems, performs fault rectification, and escalates more complex issues when necessary. In addition, the position assists in hardware and software evaluations, recommends upgrades, and contributes to the continuous improvement of Bonduelle’s IT infrastructure.
This role requires a proactive, customer-focused professional who thrives in a fast-paced environment and ensures timely, effective resolutions that keep our teams productive.
Key Responsibilities:
- Provide day-to-day technical support for hardware, software, network connectivity, mobile devices, and enterprise applications.
- Diagnose issues through user discussion, remote access, and diagnostic tools; implement solutions or escalate as needed.
- Maintain and track support tickets, ensuring prompt resolution and clear communication with employees.
- Assist in hardware and software setup, deployment, and configuration across the organization.
- Support system upgrades, patches, and routine maintenance activities.
- Recommend improvements or upgrades to IT systems based on user feedback and technical assessments.
- Collaborate with IT colleagues to document processes, improve knowledge bases, and enhance support efficiency.
- Ensure excellent customer service, maintaining a professional, solution-oriented approach to user queries and concerns.
Minimum Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 2+ years of experience in IT support, help desk, or a related technical role.
- Working knowledge of Windows and/or Mac OS, Microsoft Office 365, Active Directory, and basic networking concepts.
- Strong troubleshooting and problem-solving skills with attention to detail.
- Excellent written and verbal communication skills.
- Experience with enterprise systems (e.g., ERP, cloud platforms, ticketing systems such as ServiceNow or Jira).
- Strong customer service orientation with the ability to communicate technical information clearly to non-technical users.
- Ability to work independently and collaboratively in a team environment.
- Results-oriented mindset with a proven track record of delivering solutions quickly and effectively.
- A passion for continuous learning and adapting to new technologies.
- Demonstrated ability to build positive working relationships across all organizational levels.
About the company
We aim to inspire the transition toward a plant-rich diet to contribute to people’s well-being and planet health. Since 1853, the family business has already crossed seven generations, with a drive that has stood the test of time: to create solutions to offer the consumer the best of what nature gives us. Offering high-quality plants from sustainable agriculture, harvested at the height of their maturity and very little processing: our promise is possible thanks to the work of close proximity and mutual trust with our 2,000 farmers partners, all over the world.
Behind our three brands (Bonduelle, Cassegrain, Globus), 9,000 employees and a whole ecosystem of stakeholders are committed to contribute to a balanced diet, sustainable and affordable diet for as many people as possible.
Nature is our futureAt Bonduelle, we believe that nature is our future. That’s why, for generations, we have been committed to inspiring more consumers to transition to plant-based foods to promote the health and well-being of people and the planet.
Our missionWe inspire the transition toward a plant-based diet to contribute to people's well-being and planet health.
Food safetyFood safety has always been our highest priority. We’re committed to delivering the safe, fresh and healthy products our consumers have come to expect from us. We see to it that our products reach you at their best –- from field to fork.
- Jackson
- On-site
- Hourly salary: $33.65
- Department: Information Technology
- Reports to: Technical Support Manager
- Location: Jackson, GA
Make a greater impact at Bonduelle Americas!
Bonduelle Americas is a certified B Corp inviting people to embrace a flexitarian lifestyle with an expanding portfolio of plant-rich products available in and beyond the produce aisle. We operate four facilities and employ nearly 3,000 Associates in the US.
Bonduelle Americas is a wholly-owned subsidiary of Groupe Bonduelle (BON.PA), an established global brand with more than 170 years of family heritage bringing the joy of plants to tables around the world. Globally, our ready-to-eat plant-rich food products are grown on 173,000 acres by our grower partners and marketed in nearly 100 countries. Our mission is to inspire the transition toward a plant-rich diet to contribute to people's well-being and planet health.
Join us at Bonduelle Americas for an opportunity to advance your career in a culture that places people first. As a valued member of our company, you will work in a mission-driven environment aimed at preserving the planet’s resources while providing healthy plant-based products to millions of consumers around the world.
Position Summary:
The Technical Support Analyst is responsible for providing day-to-day technical support to Bonduelle Americas employees across a range of hardware, software, and system platforms. This role serves as the first line of support—responding to, diagnosing, and resolving technical issues through direct discussion with users. The analyst troubleshoots problems, performs fault rectification, and escalates more complex issues when necessary. In addition, the position assists in hardware and software evaluations, recommends upgrades, and contributes to the continuous improvement of Bonduelle’s IT infrastructure.
This role requires a proactive, customer-focused professional who thrives in a fast-paced environment and ensures timely, effective resolutions that keep our teams productive.
Key Responsibilities:
- Provide day-to-day technical support for hardware, software, network connectivity, mobile devices, and enterprise applications.
- Diagnose issues through user discussion, remote access, and diagnostic tools; implement solutions or escalate as needed.
- Maintain and track support tickets, ensuring prompt resolution and clear communication with employees.
- Assist in hardware and software setup, deployment, and configuration across the organization.
- Support system upgrades, patches, and routine maintenance activities.
- Recommend improvements or upgrades to IT systems based on user feedback and technical assessments.
- Collaborate with IT colleagues to document processes, improve knowledge bases, and enhance support efficiency.
- Ensure excellent customer service, maintaining a professional, solution-oriented approach to user queries and concerns.
Minimum Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 2+ years of experience in IT support, help desk, or a related technical role.
- Working knowledge of Windows and/or Mac OS, Microsoft Office 365, Active Directory, and basic networking concepts.
- Strong troubleshooting and problem-solving skills with attention to detail.
- Excellent written and verbal communication skills.
- Experience with enterprise systems (e.g., ERP, cloud platforms, ticketing systems such as ServiceNow or Jira).
- Strong customer service orientation with the ability to communicate technical information clearly to non-technical users.
- Ability to work independently and collaboratively in a team environment.
- Results-oriented mindset with a proven track record of delivering solutions quickly and effectively.
- A passion for continuous learning and adapting to new technologies.
- Demonstrated ability to build positive working relationships across all organizational levels.
About the company
We aim to inspire the transition toward a plant-rich diet to contribute to people’s well-being and planet health. Since 1853, the family business has already crossed seven generations, with a drive that has stood the test of time: to create solutions to offer the consumer the best of what nature gives us. Offering high-quality plants from sustainable agriculture, harvested at the height of their maturity and very little processing: our promise is possible thanks to the work of close proximity and mutual trust with our 2,000 farmers partners, all over the world.
Behind our three brands (Bonduelle, Cassegrain, Globus), 9,000 employees and a whole ecosystem of stakeholders are committed to contribute to a balanced diet, sustainable and affordable diet for as many people as possible.
Nature is our futureAt Bonduelle, we believe that nature is our future. That’s why, for generations, we have been committed to inspiring more consumers to transition to plant-based foods to promote the health and well-being of people and the planet.
Our missionWe inspire the transition toward a plant-based diet to contribute to people's well-being and planet health.
Food safetyFood safety has always been our highest priority. We’re committed to delivering the safe, fresh and healthy products our consumers have come to expect from us. We see to it that our products reach you at their best –- from field to fork.
See All 6 Technical Support Analyst Jobs in Georgia
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Find JobsTechnical Support Analyst Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Technical Support Analyst Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
What Georgia Employers Look For
The qualifications that appear most often in technical support analyst jobs across Georgia.
- Associate or bachelor's degree in information technology, computer science, or a related field
- CompTIA A+ or CompTIA Network+ certification is frequently required or preferred
- One to three years of hands-on experience in a help desk or IT support role
- Proficiency with ticketing platforms such as ServiceNow, Jira Service Management, or Zendesk
- Strong troubleshooting skills across Windows, macOS, and common enterprise software environments
- Clear written and verbal communication skills for supporting both technical and non-technical users
Technical Support Analyst Jobs in Georgia: Frequently Asked Questions
How do you become a technical support analyst in Georgia?
Most Georgia employers expect at least an associate degree in information technology or a related field, though a bachelor's degree strengthens your candidacy for analyst-level roles. Technical support analyst work in Georgia carries no state-issued license, so hiring decisions rest heavily on industry certifications such as CompTIA A+, CompTIA Network+, or vendor credentials from Microsoft or Google. Building hands-on experience through internships, college IT departments, or entry help desk positions at Georgia-based tech or healthcare organizations is the most reliable path into the role.
Which companies hire technical support analysts in Georgia?
Employers hiring technical support analysts in Georgia right now include Assurant, Bonduelle, and CARR ALLISON, based on current listings on Migrate Mate as of September 2026. Georgia's deep concentration of financial technology, healthcare IT, and logistics companies means demand for technical support talent is spread across both Fortune 500 headquarters and regional managed service providers throughout the metro Atlanta corridor.
Which Georgia cities have the most technical support analyst jobs?
Atlanta, Lyons, and Jackson have the most technical support analyst openings in Georgia right now. Atlanta dominates because it anchors the state's financial technology and healthcare IT industries, while Alpharetta's dense corridor of enterprise software and managed service providers generates steady demand, and Savannah's growth in logistics and port operations has expanded corporate IT support hiring in the coastal region.
Are there remote technical support analyst jobs in Georgia?
Yes, and more than most fields. About 25% of technical support analyst openings tied to Georgia are remote or hybrid as of September 2026, reflecting how well-suited the role is for distributed work when support is delivered over phone, chat, or remote desktop tools. The positions most likely to remain fully remote are those handling software, SaaS platforms, or enterprise application support rather than on-site hardware or infrastructure work.
How can I get hired as a technical support analyst in Georgia with little or no experience?
The most realistic entry point is a help desk or IT support specialist role, which Georgia employers in healthcare systems, universities, and managed service providers regularly hire without requiring prior analyst experience. Large Georgia institutions such as Emory Healthcare and Georgia State University run IT support teams that frequently bring on entry-level staff and student workers. Earning a CompTIA A+ certification before applying signals readiness, and lateral moves from roles like customer support representative or technical trainer at Georgia technology firms are a recognized path into an analyst title.
Where can I find and apply to technical support analyst jobs in Georgia?
You can find and apply to technical support analyst jobs in Georgia on Migrate Mate, which lists current Georgia openings updated regularly. Find the roles that match your experience and location preference and apply directly to the ones that fit.
See All 6 Technical Support Analyst Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
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