Senior User Researcher Jobs in New York
Senior User Researcher jobs in New York are concentrated in New York City, with additional demand in Buffalo and Albany, where technology, financial services, healthcare, and media companies maintain large design and product teams. Firms like IBM, JPMorgan Chase, and The New York Times have long employed senior user researchers to lead mixed-methods studies, drive product strategy, and embed research into cross-functional teams. New York's market is among the most active in the country for roles that blend quantitative analysis with participatory design and accessibility research. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 9+ Senior User Researcher jobs
ABOUT THE ROLE
Peloton is seeking a Senior User Researcher with a strong foundation in hardware research to support the innovation, iteration, and optimization of our Bike, Tread, and Row products, as well as the development of future Peloton products and experiences. While hardware will be the primary focus of this role, this researcher will also bring experience in software and digital experiences - helping us understand how the physical and digital come together to shape the holistic Peloton Member journey. This Senior User Researcher will work directly with Product Managers, Industrial Designers, Mechanical Engineers, Field Testing Program Managers, Data Scientists, and Product Designers, and will report to the Director, User Research.
YOUR DAILY IMPACT AT PELOTON
- Continually evolve our process for organizing user research and testing across multiple product teams, ensuring appropriate prioritization of projects, and crafting and managing short and long term research roadmaps and plans.
- Collaborate with Product Managers, Industrial Designers, Engineers, and Field Testing Program Managers to identify hardware user research goals based on ambiguous problem statements, and then scope, plan, and execute research to address those goals.
- Collaborate with Product Managers, Product designers, Data Scientists, and Engineers to scope, plan, and execute software research, as needed.
- Partner with research operations to source participants for user testing, and handle logistics and schedules around live, in-person or remote testing.
- Conduct user research for hardware and software, and the interaction between the two.
- Conduct user research on design mockups, prototypes, beta versions, and finished products and features supplied by the Product teams.
- Compile and present findings to the relevant partners in a clear and concrete way, that enables stakeholders to make strategic product decisions and design product improvements.
- Evolve Peloton's existing user experience research infrastructure to ensure conducting in-office, virtual, and in-field user testing is seamless, efficient, and easy to analyze and report on.
- Conduct qualitative and quantitative research using a range of tools and approaches (e.g. interviews, ethnography, surveys) to answer user research questions and produce new insights.
- Help to formulate research documentation to better understand Peloton-specific user behavior.
- Document and track findings gathered through testing and research so insights can easily be referenced and applied for future projects.
WHAT YOU BRING TO PELOTON
- 5+ years of user research and testing experience, including experience working across both hardware and software product teams.
- Experience conducting research across both physical product development and software/digital experiences — with a strong foundation in hardware, human factors, or physical product development.
- Experience analyzing research findings and reporting concise and concrete insights and recommendations.
- Experience developing processes to organize work across multiple people and teams.
- Experience with remote and in-person user research methodologies.
- Comfortable incorporating AI tools into research workflows to support efficiency and productivity
- Strong analytical and problem-solving skills.
- Ability to work collaboratively in a team environment.
- Exceptional communication and storytelling skills.
- Self-starter; ability to act autonomously.
- Constant attention to detail.
- Can provide work samples focused on User Research and Testing.
- Bonus Qualifications
- Degree or equivalent experience in Human Factors, Ergonomics, Anthropometry, or a related physical/embodied discipline.
- Experience researching software products, digital interfaces, or content experiences.
- Experience writing, fielding, and analyzing quantitative surveys.
#LI-KN1
#LI-Hybrid
ABOUT PELOTON:
Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.
Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com.
At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.
Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.
If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence.
Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.
ABOUT THE ROLE
Peloton is seeking a Senior User Researcher with a strong foundation in hardware research to support the innovation, iteration, and optimization of our Bike, Tread, and Row products, as well as the development of future Peloton products and experiences. While hardware will be the primary focus of this role, this researcher will also bring experience in software and digital experiences - helping us understand how the physical and digital come together to shape the holistic Peloton Member journey. This Senior User Researcher will work directly with Product Managers, Industrial Designers, Mechanical Engineers, Field Testing Program Managers, Data Scientists, and Product Designers, and will report to the Director, User Research.
YOUR DAILY IMPACT AT PELOTON
- Continually evolve our process for organizing user research and testing across multiple product teams, ensuring appropriate prioritization of projects, and crafting and managing short and long term research roadmaps and plans.
- Collaborate with Product Managers, Industrial Designers, Engineers, and Field Testing Program Managers to identify hardware user research goals based on ambiguous problem statements, and then scope, plan, and execute research to address those goals.
- Collaborate with Product Managers, Product designers, Data Scientists, and Engineers to scope, plan, and execute software research, as needed.
- Partner with research operations to source participants for user testing, and handle logistics and schedules around live, in-person or remote testing.
- Conduct user research for hardware and software, and the interaction between the two.
- Conduct user research on design mockups, prototypes, beta versions, and finished products and features supplied by the Product teams.
- Compile and present findings to the relevant partners in a clear and concrete way, that enables stakeholders to make strategic product decisions and design product improvements.
- Evolve Peloton's existing user experience research infrastructure to ensure conducting in-office, virtual, and in-field user testing is seamless, efficient, and easy to analyze and report on.
- Conduct qualitative and quantitative research using a range of tools and approaches (e.g. interviews, ethnography, surveys) to answer user research questions and produce new insights.
- Help to formulate research documentation to better understand Peloton-specific user behavior.
- Document and track findings gathered through testing and research so insights can easily be referenced and applied for future projects.
WHAT YOU BRING TO PELOTON
- 5+ years of user research and testing experience, including experience working across both hardware and software product teams.
- Experience conducting research across both physical product development and software/digital experiences — with a strong foundation in hardware, human factors, or physical product development.
- Experience analyzing research findings and reporting concise and concrete insights and recommendations.
- Experience developing processes to organize work across multiple people and teams.
- Experience with remote and in-person user research methodologies.
- Comfortable incorporating AI tools into research workflows to support efficiency and productivity
- Strong analytical and problem-solving skills.
- Ability to work collaboratively in a team environment.
- Exceptional communication and storytelling skills.
- Self-starter; ability to act autonomously.
- Constant attention to detail.
- Can provide work samples focused on User Research and Testing.
- Bonus Qualifications
- Degree or equivalent experience in Human Factors, Ergonomics, Anthropometry, or a related physical/embodied discipline.
- Experience researching software products, digital interfaces, or content experiences.
- Experience writing, fielding, and analyzing quantitative surveys.
#LI-KN1
#LI-Hybrid
ABOUT PELOTON:
Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.
Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com.
At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.
Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.
If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence.
Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.
See All 9 Senior User Researcher Jobs in New York
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Find Senior User Researcher JobsSenior User Researcher Jobs by City in New York
Where New York roles are concentrated, by current openings.
Senior User Researcher Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
- Technology & Software
What New York Employers Look For
The qualifications that appear most often in senior user researcher jobs across New York.
- Bachelor's or master's degree in human-computer interaction, cognitive psychology, or related field
- Five or more years of end-to-end user research experience across discovery and evaluative methods
- Proficiency in qualitative and quantitative methods including usability testing, surveys, and interviews
- Experience mentoring junior researchers and influencing product decisions at a senior level
- Strong portfolio demonstrating research impact on shipped products or services
- Familiarity with tools such as Figma, Dovetail, Qualtrics, or equivalent research platforms
Senior User Researcher Jobs in New York: Frequently Asked Questions
How do you become a senior user researcher in New York?
Senior user researcher roles in New York do not require a state-issued license. The typical path is a bachelor's or master's degree in human-computer interaction, psychology, information science, or a related field, followed by several years of progressively responsible research work. New York employers place particular weight on a portfolio that demonstrates research impact on real products, experience with both qualitative and quantitative methods, and the ability to communicate findings to product and business stakeholders.
Which companies hire senior user researchers in New York?
Employers hiring senior user researchers in New York right now include Exponent, Notion, and Peloton, based on current listings on Migrate Mate as of July 2026. New York's concentration of financial services firms, major media companies, and enterprise technology organizations makes it one of the most consistent markets in the country for senior-level research roles.
Which New York cities have the most senior user researcher jobs?
New York and Queens account for the most senior user researcher openings in New York. New York City dominates the distribution because it is home to the headquarters and flagship offices of major banks, media companies, and technology firms that maintain large product design organizations, while secondary cities reflect regional employers such as healthcare systems, universities, and state government agencies.
Are there remote senior user researcher jobs in New York?
Yes, and more than most fields. About 71% of senior user researcher openings tied to New York are remote or hybrid as of July 2026, reflecting the analytical and collaborative nature of the work. Fully remote arrangements are most common for roles focused on survey research, strategic planning, and synthesis, while positions requiring in-person moderated sessions or lab-based testing tend to require at least a hybrid schedule.
How can I get hired as a senior user researcher in New York with little or no experience?
The most realistic entry path is to apply for junior or associate user researcher roles at mid-size product companies or large institutions in New York, which often offer structured mentorship. New York's major healthcare systems, including NYC Health and Hospitals, and financial firms such as Bloomberg run internship and associate programs that accept candidates transitioning from adjacent fields like psychology, social work, data analysis, or graphic design. Building a portfolio of self-initiated or volunteer research projects, and completing a recognized UX research certificate, meaningfully strengthens an application.
Where can I find and apply to senior user researcher jobs in New York?
You can find and apply to senior user researcher jobs in New York on Migrate Mate, which lists current openings from employers hiring in the state. Search the roles available, identify the ones that match your background and preferences, and apply directly to the positions that fit.
See All 9 Senior User Researcher Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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