Service Advisor Jobs in Tucson, AZ
Service Advisor jobs in Tucson are concentrated along the Automile corridor on Oracle Road, in Marana, and out toward the Foothills, where dealership groups and independent repair chains cluster. Demand runs steadily through automotive, heavy equipment, and fleet services, and top employers hiring right now include Mister Car Wash, Pep Boys, and AutoNation. Scan the live roles below and apply to whichever ones fit.
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Employment Type: Full-Time
Pay Range: $50,000-85,000/yr
About Sun Auto Tire & Service
BRAKEmax is part of the Sun Auto Network. Sun Auto Tire & Service is a growing family of trusted automotive service and tire brands united by one purpose: helping customers stay safely and confidently on the road. Our recent employee research confirmed what makes Sun Auto different – a values driven culture, a strong sense of belonging, pride in doing quality work, and real opportunities to learn and build a career. As we continue to grow, we’re committed to providing consistent support, clear communication, and to building strong teams so every teammate has the tools, training, and trust to do their best work.
Why This Role Matters
Want to build a career in automotive service while helping customers make confident decisions about their vehicles? As a Sales & Service Advisor, you're one of the first and most important connections customers have with our shop. You'll greet customers, listen to their concerns, recommend the right services, and guide them through a smooth, trustworthy experience from check-in to checkout. This is a great fit if you enjoy customer service, sales, and problem-solving in a fast-paced environment. You don't need to be a technician—we'll train you on our products, services, and the tools that support customers and the store team.
What We Offer
- Competitive pay, including bonus or commission opportunities
- Paid training and hands-on development
- Medical, dental, and vision benefits
- Paid time off
- Employee discounts
- Career advancement opportunities, including growth toward Assistant Store Manager, Store Manager, and other field leadership roles
- Greet customers in person and by phone, listen to their needs, and build trust from the first hello.
- Review vehicle history, Digital Vehicle Inspection results, and technician findings to recommend the right products and services.
- Clearly explain maintenance, repair, tire, warranty, and financing options so customers can make confident decisions.
- Build accurate estimates, work orders, and invoices in the point-of-sale system.
- Keep customers updated on service status, timing, and cost throughout the day.
- Partner with technicians and store leadership to manage workflow and keep repairs on track.
- Schedule appointments, verify parts availability, and follow proper checkout procedures, including reviewing completed and declined work.
- Make post-service follow-up calls to ensure satisfaction and encourage return visits.
- Help keep the store clean, safe, and customer-ready, and follow all safety procedures and required PPE.
- Work a flexible schedule, including weekends as needed, and uphold Sun Auto's core values and company policies.
Required:
The right candidate is customer-focused, organized, comfortable with sales conversations, able to learn automotive products and services, and can manage multiple priorities while staying professional and helpful.
- Professional appearance and ability to represent the brand positively with customers and teammates.
- Strong customer service, communication, and active listening skills.
- Ability to work in a process-driven environment and follow company service standards.
- Ability to learn and use point-of-sale systems, Digital Vehicle Inspection tools, customer records, scheduling tools, and other store technology.
- Ability to explain service recommendations, estimates, timelines, warranties, and declined work clearly and professionally.
- Ability to manage competing priorities from customers, technicians, and store leadership in a fast-paced environment.
- Valid driver’s license and successful completion of a Motor Vehicle Records check.
- Ability to work a flexible schedule, including weekends as needed.
- Must be 18 years of age or older.
- Previous Service Advisor experience or other retail automotive sales experience.
- Basic knowledge of automotive products and services, including tires, brakes, batteries, alignments, maintenance intervals, and common repair categories.
- ASE Certified Service Consultant Certification or ability to obtain within 90 days of hire.
- State Inspector License, in applicable locations, or ability to obtain within 30 days of hire if required by the store.
- High school diploma or equivalent.
We promote from within. As a Sales & Service Advisor, you'll build the customer care, sales, and workflow skills that open doors to Assistant Store Manager, Store Manager, and other field leadership roles—many of our leaders started right where you are, with paid training and support at every step.
Work Environment & Physical Requirements
- Automotive shop and retail service environment with exposure to moderate to loud noise, dust, exhaust fumes, lubricants, petroleum products, vapors, and caustic materials.
- Temperature variations may include extreme heat and/or extreme cold.
- Ability to stand up to eight hours per day and walk to access various areas of the building.
- Ability to bend, stoop, kneel, and crouch regularly, with full range of motion in arms and hands.
- Ability to lift and/or move up to 10 pounds regularly and up to 70 pounds frequently.
- Vision sufficient to detect color, depth, and refocus; use of safety goggles or other PPE as required.
- Ability to communicate with customers, technicians, service advisors, managers, and shop teammates.
- Reasonable accommodations may be made for individuals with disabilities.
Sun Auto Tire & Service is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
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Find Service Advisor JobsService Advisor Job Market in Tucson
Who's Hiring
- Mister Car Wash21

- Pep Boys10

- AutoNation10

- Jamba Juice10

- Camping World10

Service Advisor Jobs in Tucson: Frequently Asked Questions
How do I get a service advisor job in Tucson?
Focus your search on the dealership row along Oracle Road, the commercial corridors near Marana, and fleet-heavy employers tied to Tucson's logistics and government contracting sectors. Automotive groups here tend to promote from write-up or lot attendant roles, so those are realistic entry points. Candidates who can document warranty claims experience or OEM brand certifications move to the front of the line at Tucson's franchise stores.
Which companies hire service advisors in Tucson?
Companies currently hiring service advisors in Tucson include Mister Car Wash, Pep Boys, and AutoNation, per current listings on Migrate Mate as of November 2026. Tucson's market leans heavily on franchise dealership groups and regional fleet operators, with a smaller but consistent share of openings at independent multi-bay shops serving the area's large retiree and military-adjacent population.
Are there remote service advisor jobs in Tucson?
Yes, though remote work is rare for service advisors since the role is typically hands-on and customer-facing at a physical service lane. About 0% of service advisor openings tied to Tucson are remote or hybrid as of November 2026, and those positions are almost exclusively in scheduling coordination, warranty administration, or commercial fleet account management rather than traditional counter advising.
How can I get a service advisor job in Tucson with little or no experience?
The most realistic entry path in Tucson is a parts counter or service coordinator role at one of the Oracle Road or Marana dealership groups, which regularly use those positions as stepping stones to the service drive. Tucson Community College automotive programs also carry direct relationships with local dealer groups. Bilingual Spanish fluency is a meaningful edge given the city's customer base.
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