Mid Level Service Analyst Jobs

Mid level service analyst jobs go to professionals ready to own service workflows end to end, synthesize cross-functional data into decisions, and guide junior team members without constant supervision. Openings skew 28% remote or hybrid across Technology & Software, Retail, and E-Commerce & Online Marketplaces, with Abacus.Ai, Abacus, and Amazon among the employers competing for analysts at this level now.

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Overview

Open roles20
Top stateFlorida
Top employerAbacus.Ai
Top cityOrlando, FL
Work type72% On-site
Top industryTechnology

Showing 5 of 20+ Mid Level Service Analyst jobs

Service Desk Analyst
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New 8h ago
Service Desk Analyst
Lennar
Miami, Florida
IT Support & Systems Administration
IT Support
On-Site
High School
5,001-10,000

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Senior Analyst, Continual Service Improvement
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Added 3w ago
Senior Analyst, Continual Service Improvement
FTI Consulting, Inc.
Chicago, Illinois
Business Strategy
Consulting & Professional Services
Project Management
$71k - $129k/yr
Remote (US)
ITIL Certification
5,001-10,000

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Sr. Analyst, Enterprise Service Desk
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Added 1mo ago
Sr. Analyst, Enterprise Service Desk
Abacus
Phoenix, Arizona
IT Support & Systems Administration
Customer Service & Support
Technical Product & Program Management
IT Support
Customer Service
Technical Program Management
On-Site
Associate's
1,001-5,000

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Sr. Analyst, Enterprise Service Desk
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Added 1mo ago
Sr. Analyst, Enterprise Service Desk
Abacus
Orlando, Florida
IT Support & Systems Administration
Customer Service & Support
Technical Product & Program Management
IT Support
Customer Service
Technical Program Management
On-Site
Associate's
1,001-5,000

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Sr. Analyst, Enterprise Service Desk
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Added 1mo ago
Sr. Analyst, Enterprise Service Desk
Abacus
Newark, New Jersey
IT Support & Systems Administration
Customer Service & Support
Technical Product & Program Management
IT Support
Customer Service
Technical Program Management
On-Site
Associate's
1,001-5,000

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Mid Level Service Analyst Job Market

Who's Hiring

Abacus.Ai8 open roles
Abacus4 open roles
Amazon2 open roles

Top Industries Hiring

  • Technology & Software18
  • Retail2
  • E-Commerce & Online Marketplaces2
  • Construction & Real Estate1
  • Banking & Financial Services1

Mid Level Service Analyst Jobs: Frequently Asked Questions

How do I get a mid level service analyst job?

Position your experience around ownership, not just participation. Hiring managers at this level want to see that you led a service improvement, resolved a recurring issue through root-cause analysis, or drove a process change with measurable results. Tailor your resume to show scope and impact on each project, and be ready to discuss how you handled competing priorities and communicated findings to non-technical stakeholders.

Which companies hire mid level service analysts?

Companies hiring mid level service analysts right now include Abacus.Ai, Abacus, and Amazon, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from mid-size to enterprise organizations that have enough service volume to need dedicated analysts owning specific product lines, workflows, or customer segments rather than generalist support functions.

Are there remote mid level service analyst jobs?

Yes, though availability varies by industry and employer. About 28% of mid level service analyst openings are remote or hybrid as of November 2026, reflecting strong demand for analysts who can collaborate across distributed teams. Fully on-site roles do exist, particularly in heavily regulated sectors where data handling or client interaction requires a physical presence.

How do I move up to a mid level service analyst role?

Moving from entry level into a mid level service analyst role takes deliberate skill-building over time. Focus on deepening your analytical toolkit, taking ownership of a full project cycle rather than individual tasks, and documenting the business impact of your work. Volunteering to mentor newer colleagues and presenting findings directly to stakeholders also signals readiness for greater scope and helps build the credibility mid level roles require.

Which industries hire the most mid level service analysts?

Mid Level service analyst roles concentrate in Technology & Software, Retail, and E-Commerce & Online Marketplaces, based on current listings on Migrate Mate as of November 2026. These sectors tend to generate sustained hiring at the mid level because their service operations are complex enough to require analysts who can own problem-solving end to end rather than simply escalating issues up the chain.