Mid Level Service Analyst Jobs
Mid level service analyst jobs go to professionals ready to own service workflows end to end, synthesize cross-functional data into decisions, and guide junior team members without constant supervision. Openings skew 28% remote or hybrid across Technology & Software, Retail, and E-Commerce & Online Marketplaces, with Abacus.Ai, Abacus, and Amazon among the employers competing for analysts at this level now.
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Your Toolbox
- Demonstrated understanding of advanced technology standards.
- Ability to perform and supervise complex installations and configurations.
- Proficient in troubleshooting a range of IT issues.
- Excellent communication, mentorship, and problem-solving skills.
- Ability to manage change effectively and understand its impact on business functions.
- High school diploma required or GED is required; Bachelor’s degree and relevant IT certifications (CompTIA A+ or equivalent) preferred.
- Minimum 5+ years of relevant experience.
Life at Lennar
At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to unleash the power of diversity within our workforce to drive innovation and sustainable growth. Lennar Associates will be eligible for many benefits in accordance with Lennar’s policies and applicable plan terms, included:
Benefits to make your heart smile!
- Comprehensive medical, dental, and vision benefits.
- Flexible Spending Accounts, Health Savings Accounts, Health Reimbursement Accounts and Commuter Savings Accounts.
- Vacation – up to 3 weeks of vacation per year upon hire.
- Holidays, sick leave, & personal days.
- Everyone’s Included Day – We offer one paid day each year to celebrate, engage, in and/or observe a cause that is meaningful to you.
- 401(k) savings plan with immediate vesting and 100% company match up to 5% of eligible pay.
- Paid maternity & bonding leave.
- New hire referral bonus program.
- Associate Assistance Plan.
- Lennar Education Assistance Program (LEAP) – Provides Student Loan Repayment Assistance.
- Associate Discount Program through Perks at Work.
- Associate Home Purchase Program.
- If enrolled in a Lennar medical plan, you can earn additional money in well-being rewards for a variety of wellness activities.
Physical & Office/Site Presence Requirements:
Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. This is primarily an active position which requires the incumbent to have the ability to operate a motor vehicle, climb stairs, climb ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Local commute within a 2-hour radius of the division office and occasional travel (up to 25%) to remote offices within the United States. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
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Who's Hiring



Top Industries Hiring
- Technology & Software18
- Retail2
- E-Commerce & Online Marketplaces2
- Construction & Real Estate1
- Banking & Financial Services1
Mid Level Service Analyst Jobs: Frequently Asked Questions
How do I get a mid level service analyst job?
Position your experience around ownership, not just participation. Hiring managers at this level want to see that you led a service improvement, resolved a recurring issue through root-cause analysis, or drove a process change with measurable results. Tailor your resume to show scope and impact on each project, and be ready to discuss how you handled competing priorities and communicated findings to non-technical stakeholders.
Which companies hire mid level service analysts?
Companies hiring mid level service analysts right now include Abacus.Ai, Abacus, and Amazon, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from mid-size to enterprise organizations that have enough service volume to need dedicated analysts owning specific product lines, workflows, or customer segments rather than generalist support functions.
Are there remote mid level service analyst jobs?
Yes, though availability varies by industry and employer. About 28% of mid level service analyst openings are remote or hybrid as of November 2026, reflecting strong demand for analysts who can collaborate across distributed teams. Fully on-site roles do exist, particularly in heavily regulated sectors where data handling or client interaction requires a physical presence.
How do I move up to a mid level service analyst role?
Moving from entry level into a mid level service analyst role takes deliberate skill-building over time. Focus on deepening your analytical toolkit, taking ownership of a full project cycle rather than individual tasks, and documenting the business impact of your work. Volunteering to mentor newer colleagues and presenting findings directly to stakeholders also signals readiness for greater scope and helps build the credibility mid level roles require.
Which industries hire the most mid level service analysts?
Mid Level service analyst roles concentrate in Technology & Software, Retail, and E-Commerce & Online Marketplaces, based on current listings on Migrate Mate as of November 2026. These sectors tend to generate sustained hiring at the mid level because their service operations are complex enough to require analysts who can own problem-solving end to end rather than simply escalating issues up the chain.